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Abacus Solutions Group
Abacus Solutions Group

38 Abacus Solutions Group Desktop Support Jobs Hiring Near You

Abacus Solutions Group

Service Desk Agent

$16/hr

Abacus Solutions Group: We're built on our shared core values! We are difference-makers, passionate ... Position Description: We're hiring a Service Desk Agent to provide telephone technical support of ...

Abacus Solutions Group

Operations Manager

Fort Worth, TX · On-site

$100K - $110K/yr

Abacus Solutions Group is currently sourcing for an Operations Manager for a large, growing apparel ... The Operations Manager also ensures that departmental and support personnel are focused on ...

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Abacus Solutions Group Jobs Information

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    Infographic showing various Desktop Support job openings at Abacus Solutions Group in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% Physical, and 14% Remote job distribution.

    IT Field Service Engineer

    Abacus Solutions Group

    Lees Summit, MO • On-site

    $40K - $45K/yr

    Full-time

    Re-posted 8 days ago

    Job description

    Abacus Solutions Group
    We are built on our shared core values. We are difference makers, passionate about serving. We work hard with integrity and do the right thing. We hire, review, reward, and recognize our teammates based on these characteristics. It is important that you share these values to be part of our team.
    Position Summary
    Abacus Solutions Group is seeking a Tier 2 Field Service Engineer Journeyman to provide on-site IT support in a federal environment. This role supports end users with hands-on troubleshooting of computers, peripherals, and network connectivity. This is a customer-facing position requiring strong problem-solving skills and the ability to work independently in an office setting.
    Responsibilities
    • Provide Tier 2 technical support for desktops, laptops, printers, and peripheral devices
    • Install, troubleshoot, service, and repair personal computers and related software
    • Support basic network connectivity and hardware issues
    • Connect devices to existing data networks
    • Maintain trouble logs and documentation in ticketing systems
    • Provide in-person and remote support to end users
    • Perform minor hardware and software repairs
    • Assist users with proper use of hardware and software
    • Document daily support activities and resolutions
    • Collaborate with staff and management regarding system needs and improvements

    Requirements
    • 1 to 2 years of hands-on IT support experience in a desktop or field service environment
    • Strong troubleshooting skills in Windows environments
    • Experience supporting hardware, software, and peripheral equipment
    • Ability to communicate clearly with non-technical users
    • Ability to work independently in an on-site setting
    • High school diploma or equivalent required
    • Associate degree or higher preferred

    Required Certifications
    • Help Desk Institute (HDI) Certification or Service Desk Institute (SDI) Certification
    • CompTIA A+
    • ITIL v3 Foundation

    Plus one of the following:
    • CompTIA Security+
    • CompTIA Network+
    • CompTIA Server+
    • Microsoft Certified Solutions Associate (MCSA) Windows 10 and/or Office 365
    • AppleCare Mac Technician

    Security Requirements
    • Must be a US Citizen
    • Must be able to pass a Federal Background Investigation, obtaining and maintaining Public Trust suitability.

    Estimated Salary Range: $40,000-$45,000
    All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

    Apply