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What makes Abacus Service an attractive place to work?

Abacus Service is a well-established company in the industry, known for its commitment to delivering high-quality services and solutions to its clients. The company's workplace is characterized by a culture of innovation, collaboration, and stability, with opportunities for employees to work on diverse projects and contribute to the company's growth. Joining Abacus Service offers professionals a chance to be part of a dynamic team, develop their skills, and make a meaningful impact in their field.

What other companies are hiring for Service Now Developer jobs?

What are the most popular jobs at Abacus Service?

What are the most popular categories at Abacus Service?

Infographic showing various Service Now Developer job openings at Abacus Service in the United States as of August 2026, with employment types broken down into 15% Full Time, and 85% Contract. Highlights an 76% Physical, 9% Hybrid, and 15% Remote job distribution.

Customer Service Specialist

Abacus Service Corporation

Youngstown, OH • On-site

$16 - $21.25/hr

Contractor

Posted 14 days ago

Job description

Join Our Team at Central One Optical - Youngstown, OH

Central One Optical is seeking a dedicated individual to join our team in Youngstown, OH. Experience the charm of this vibrant city while working with a company committed to excellence in customer service. Your role will be pivotal in ensuring our customers receive top-quality service and support.

Job Overview

As a key player in our customer service team, you will act as a representative of our company, providing exceptional service to our valued customers. You will handle customer inquiries, process orders, and ensure customer satisfaction through effective communication and problem-solving skills.

Requirements
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Follow established processes and systems to ensure Customer Care Standards are met.
  • Develop a strong knowledge of our product portfolio and procedures.
  • Demonstrate 100% follow-through in every commitment for one-call resolution.
  • Process customer orders efficiently and accurately.
  • Document customer complaints and concerns promptly and facilitate satisfactory resolution.
  • Communicate effectively with leaders and team members to guarantee customer expectations are met.
  • Participate in ongoing training and development.
  • Criminal background and OIG/GSA screening required.
Preferences
  • Experience in customer service or call center roles.
  • Familiarity with customer service software and tools.
  • Ability to communicate with customers through various channels (phone, email, chat).

Ready to make a difference? Apply now to become a vital part of our team at Central One Optical in Youngstown, OH. Start your rewarding career with us today!

Subject Line

Customer Service Specialist Opportunity in Youngstown, OH


By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy - Abacus.

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About Abacus Service

Sourced by ZipRecruiter

Abacus Service Corporation was founded in Farmington Hills, Michigan and has grown to become a nationwide presence with offices in 16 locations and two international offices. Through our locations, we have been able to offer our clients cost-effective, quality solutions and services regardless of the geographic coverage. We are MBE and WBE certified nationally and uphold our commitment to diversity by adhering to a philosophy of recruiting employees from diverse backgrounds. Our extensive experience, passion to deliver the best in class solutions,education over matter and dedication to customer service has allowed us to become the preferred workforce ally of our clientele. Since our foundation in 2004, Abacus Service Corporation has embraced its core principles of Trust, Transparency, and Tenacity.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Southfield, MI, US

Year founded

2004

Social media

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