ZipRecruiter

Log In

Zendesk
Zendesk

60 Zendesk Cybersecurity Analyst Jobs Hiring Near You

TeamLogic IT

Senior IT Technician

West Palm Beach, FL · On-site

$70K - $95K/yr

Strong knowledge of networking protocols, firewalls, VPNs, and cybersecurity best practices ... Strong analytical skills to diagnose and resolve complex technical issues, with proven experience ...

MSP - IT

Be Seen First

Level 3 Technician (MSP)

Houston, TX · On-site

$65K - $85K/yr

Strong knowledge of networking protocols, firewalls, VPNs, and cybersecurity best practices ... Strong analytical skills to diagnose and resolve complex technical issues, with proven experience ...

TeamLogic IT

MSP Level 3 Technician

Howe, TX · On-site

$75K - $95K/yr

Strong knowledge of networking protocols, firewalls, VPNs, and cybersecurity best practices ... Strong analytical skills to diagnose and resolve complex technical issues, with proven experience ...

MSP - IT

Be Seen First

Level 3 Technician (MSP)

Houston, TX · On-site

$65K - $85K/yr

Strong knowledge of networking protocols, firewalls, VPNs, and cybersecurity best practices ... Strong analytical skills to diagnose and resolve complex technical issues, with proven experience ...

previous page

Showing results 41-60

All JobsZendesk JobsZendesk Cybersecurity Analyst Jobs

Zendesk Jobs Information

What is it like to work at Zendesk?

Zendesk is known for its collaborative and customer-centric culture, prioritizing employee well-being and creativity in a dynamic work environment. The company has a flat organizational structure, with cross-functional teams working together to drive innovation and customer satisfaction, and offers flexible work arrangements to support work-life balance. Working at Zendesk may appeal to candidates who value a mission-driven organization that empowers employees to make a positive impact on customers and communities worldwide.

What makes Zendesk an attractive place to work?

Zendesk is a well-established leader in the customer service software industry, known for its innovative approach to helping businesses deliver exceptional customer experiences. The company fosters a collaborative and dynamic work environment that encourages creativity, experimentation, and continuous learning, with a focus on employee well-being and growth. Joining Zendesk offers opportunities to contribute to the development of cutting-edge technology, work with a diverse and global team, and advance in a rapidly evolving industry with a strong commitment to social responsibility.

What other companies are hiring for Cybersecurity Analyst jobs?

What are the most popular jobs at Zendesk?

What are the most popular categories at Zendesk?

Infographic showing various Cybersecurity Analyst job openings at Zendesk in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 68% Physical, 5% Hybrid, and 27% Remote job distribution.

MSP Level 3 Technician

TeamLogic IT, Crystal Lake, IL

Glendale Heights, IL • Hybrid

$65K - $75K/yr

Full-time

PTO

Re-posted 19 days ago

Job description

Benefits:
  • Opportunity for advancement
  • Paid time off
  • Training & development
Summary:
We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate will possess extensive technical knowledge, excellent problem-solving abilities, and a passion for delivering exceptional customer service in a dynamic IT environment.
Responsibilities:
  • Technical Support: Provide advanced technical support for a variety of IT systems, including servers, networks, and software applications. Troubleshoot and resolve complex issues.
  • Network Management: Design, implement, and manage robust network solutions to ensure optimal performance and security for clients. Monitor network performance to identify potential issues and take proactive measures.
  • System Administration: Perform regular maintenance and upgrades on client systems, including patch management, backup and recovery, and system monitoring. Ensure that all systems are secure, up-to-date, and compliant with industry standards.
  • Client Interaction: Maintain strong relationships with clients by providing professional and timely support. Understand client needs and recommend appropriate technology solutions to enhance their business operations.
  • Project Management: Lead and manage IT projects, including system migrations, network installations, and software deployments. Coordinate with internal teams and external vendors to ensure successful project delivery.
  • Documentation: Create and maintain detailed documentation for all client environments, including network diagrams, system configurations, and troubleshooting procedures. Ensure that all documentation is accurate and up-to-date.
  • Compliance: Ensure that all client systems comply with relevant regulations and industry standards, including data privacy and cybersecurity requirements. Perform regular audits and assessments to identify and address potential vulnerabilities.
  • Emergency Support: Provide on-call support for critical issues. Respond to emergencies promptly and take appropriate actions to minimize downtime and loss of data, including after-hours and weekend support as needed.
Knowledge, Skills, & Qualifications:
  • Experience & Education: Minimum of 5 years in IT support, including 2 years in a Level 3 or senior technician role. MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is preferred, with certifications such as CompTIA Network+, Security+, Microsoft Azure Administrator, or CCNA as a plus.
  • Technical Expertise: Proficiency in Windows and Linux server environments, virtualization technologies (VMware, Hyper-V), and cloud platforms (Azure, AWS).
  • Networking & Security: Strong knowledge of networking protocols, firewalls, VPNs, and cybersecurity best practices. Experience with monitoring tools such as SolarWinds, Auvik, or similar.
  • RMM & Ticketing Systems: Hands-on experience with Remote Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk.
  • Documentation & Process Management: Proficiency in documentation tools like Hudu, IT Glue, or SharePoint, with experience in structured IT documentation and process standardization.
  • Problem-Solving & Project Management: Strong analytical skills to diagnose and resolve complex technical issues, with proven experience managing IT projects from inception to completion.
  • Communication & Customer Service: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical clients and provide outstanding customer service.
  • Adaptability & Team Collaboration: Ability to work in a fast-paced, evolving technology environment, continuously learning and contributing to a collaborative team culture.
  • Candidates must be U.S. citizen
Work Environment
This role requires the ability to work both onsite and remotely, depending on client needs. The candidate should be prepared for occasional travel to client locations and possess a valid driver's license. Flexibility in working hours, including evenings and weekends, may be required to accommodate client emergencies or project deadlines.
  • Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients.
  • Collaborative and supportive team culture.
Benefits:
  • Generous paid time off and holiday schedule
  • Professional development opportunities and reimbursement for certifications
  • Supportive and collaborative work environment
Company Overview
We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is encouraged. At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong IT background, a problem-solving mindset, and a passion for innovation, you'll thrive in our fast-paced, ever-evolving industry. Our team is driven by a commitment to expanding boundaries, leveraging expertise, and delivering smart solutions. As part of a local office, you'll also benefit from the collaboration and support of a vast network of technicians across North America.
Employment Type: FULL_TIME

Apply