60 Yellowstone Club Room Service Manager Jobs Hiring Near You

Yellowstone Club is paradise in Montana.  A private residential community in Big Sky, Montana, Yellowstone Club offers its Members the world’s only private ski and golf community.  With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our Members love being a part of this exceptional community.  Our employees make the Yellowstone Club experience come alive.  If you would love being a part of the Montana charm and providing the highest level of guest service, ensuring no detail is too small to overlook, and being a part of creating experiences, then Yellowstone Club is looking for you.

Yellowstone Club’s Health & Wellness department is currently seeking candidates for a Fitness Instructor for the upcoming Winter season! Our Winter employment months are November – April. 

The purpose of the Fitness Instructor is to instruct group or individual fitness classes to the ability of the Members and guest participating. The Instructors deliver classes with an enthusiastic and engaging teaching style to promote a safe and fun atmosphere for all.

Major Responsibilities:

• Ensure that each member and guest receives outstanding guest service in a guest friendly environment which includes greeting and acknowledging every member and guest, maintaining outstanding service standards, solid product knowledge and all other components of guest service.
• Empowered to guarantee total guest satisfaction, display hospitality and professionalism to our guests at all times, take pride in representing Yellowstone Club professionally with our members and guests and assure that all transactions with guests are handled in a legal and ethical manner.
• Understand and apply all property safety and security procedures to maintain a secure and safe environment for employees, members, and guests at all times.  In the event of an accident or emergency, seek medical attention if necessary and contact the General Manager or Human Resources immediately. 
• Maintain a favorable working relationship with all company employees to foster and promote a positive working environment.

Essential Job Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Perform classes in Yoga, Spin, Boot Camp, Kick Boxing, and/or Mat Pilates.
• Seek most efficient manner in which to meet Member expectations.
• Keep detailed records of Member preferences and requests.
• Welcome and acknowledge all Member and guests.
• Anticipate and address Member and guests' service needs.
• Assist individuals with disabilities; always show genuine interest and appreciation.
• Maintain professionalism when interacting with Members, guests and co-workers.
• Develop and maintain positive working relationships with others; support team/co-workers to reach common goals; listen/respond appropriately feedback from co-workers in and outside of your department.
• Clean up instruction space after each class

Other Duties and Responsibilities:

• Properly open and close Camphouse each day according to Standard Operating Procedures.
• Provide detailed descriptions of Camphouse Fitness Center facility, machinery, fitness events and lessons to Members and guests.
• Actively promote the facility, lessons, services, sessions and retail.
• Keep facility clean, amenities stocked.
• Assist in all areas of Camphouse as directed by supervisor or manager.
• Comply with quality assurance expectations and standards.
• Report accidents, injuries, and unsafe work conditions to Manager; complete safety training and certifications.
• Provide specific knowledge of the fitness class to be taught.
• Prepare class by cleaning up props, room, equipment etc.
• Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies,  procedures, and standards of service to achieve the overall objectives of this position.
• Meet departmental productivity, organization, punctuality/attendance and consistency standards.

• Maintain a positive and respectful attitude.
• Treat Members, guests, vendors, customers and co-workers with professionalism and respect at all times.  
• Maintain privacy of our Members at all time.
• Maintain a clean and neat appearance at all times.  
• Communicate regularly and effectively with all employees, supervisors, managers and directors.
• Perform work in a safe and high quality manner.
• Project a favorable image of Yellowstone Club to Members and guests at all times.

• Must be able to work flexible work hours/schedule including evenings, weekends and holidays.  Long hours may be required due to business demands.
• Cleans work spaces by cleaning desks or taking out trash.

• Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.

Disclaimer:  

This job description is only a summary of the typical functions of this position and should not serve as an exhaustive or comprehensive list of all the possible duties, tasks and responsibilities being performed by people assigned to this classification.   All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.   

Experience/Education Required

High school diploma, GED or vocational training or job-related course work; Minimum of one year experience and/or related skills in Yoga, Spin, Boot Camp, Kick Boxing, and/or Mat Pilates; Current, valid CPR and basic first aid certification; Ability to instruct a multitude of skill level, both group and individual

Experience/Education Preferred

Bachelor’s degree is related field 

Certificates & Licenses

Valid State Driver’s License; Current, valid CPR and basic first aid certification; 

Computer Skills

Intermediate knowledge of Microsoft Office systems

Language Ability

Able to speak clearly and effectively with Members, guests, co-workers, vendors and other Yellowstone Club departments.  Able to write clearly and legibly.  

Math Ability

Able to perform basic math calculations.

Reasoning Ability

Ability to solve basic problems and/or know when it is necessary to get a manager to assist in problem solving.

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work for this position is usually performed in a climate-controlled environment.  However, the employee may be required to work outside in extreme heat, cold, rain, wind, snow or inclement weather as the demands of the position so dictate. 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to lift up to 30 pounds and constantly required to talk and/or hear. While performing the duties of this job the employee is constantly required to use hands and fingers to handle or lift items.  The employee is constantly required to stand and walk, climb or balance and stoop, kneel, bend, crouch, or reach with hands and arms and interact with lift passengers. The employee is also required to have visual acuity to perform an activity such as but not limited to: visually watching guests, inspecting equipment and doing maintenance, watching for hazards and safety violations, and maintaining a clean, clear platform.  The employee is constantly exposed to sound and noise levels that are distracting and uncomfortable without hearing protection.  

Compensation

• 50% of the compensation for this position will come from commissions (including Service Charge but excluding voluntary gratuity which is not considered wages)
• The position is commissioned and exempt from over time.

Receipt and Acknowledgment

I acknowledge and understand that: 

• The job description provides a general summary of the position in which I am employed.  The contents of this job description are job requirements and, at this time, I know of no limitations which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor if at any time I am unable to perform these functions. 
• Job duties, tasks, work hours and work requirements may be changed at any time due to business demands, by the Club. 
• Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations of Yellowstone Club.
• I have read and understand this job description as outlined herein.  I have been allowed to ask questions in order to clarify any points listed on this job description.

The position offered is a seasonal position located in Big Sky, Montana. 

Yellowstone Club offers great benefits including:

• Free transportation to and from Bozeman 
• Complimentary shift meals 
• Two employee ski days at the Yellowstone Club each month 
• Discounted Ski Pass to either Big Sky Resort or Bridger Bowl 
• 401k eligibility and bi-weekly match
• Access to onsite fitness center 24/7
• Discounted Employee Housing in Big Sky or Bozeman 
• Discounts to over 1000 retailers through ADP LifeMart
• End of season employee appreciation day and retail sale 

For more information about the Club, visit www.yellowstoneclub.com.

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