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60 Xfinity Live Vip Services Coordinator Jobs Hiring Near You

Full House Resorts

VIP Services Agent

Rising Sun, IN · On-site

$14 - $18/hr

Communicates and coordinates unusual needs/requests to Casino Hosts. * Ensures amenities and ... In cooperation with Casino Hosts, provides service to VIP guests in a prompt, professional manner.

Rising Star Casino Resort

VIP Services Agent

Rising Sun, IN · On-site

$14 - $18/hr

Communicates and coordinates unusual needs/requests to Casino Hosts. * Ensures amenities and ... In cooperation with Casino Hosts, provides service to VIP guests in a prompt, professional manner.

Jamul Casino

VIP Services Specialist

Jamul, CA · On-site

The VIP Service Specialist will provide personalized service, assist with events, and represent our ... the coordination of assigned player events • Creates player cards for uncarded guests by ...

Rising Star Casino

VIP Services Agent

Rising Sun, IN · On-site

Communicates and coordinates unusual needs/requests to Casino Hosts. * Ensures amenities and ... In cooperation with Casino Hosts, provides service to VIP guests in a prompt, professional manner.

Full House Resorts

VIP Services Agent

Rising Sun, IN · On-site

Communicates and coordinates unusual needs/requests to Casino Hosts. * Ensures amenities and ... In cooperation with Casino Hosts, provides service to VIP guests in a prompt, professional manner.

Rising Star Casino

VIP Services Agent

Rising Sun, IN · On-site

Communicates and coordinates unusual needs/requests to Casino Hosts. * Ensures amenities and ... In cooperation with Casino Hosts, provides service to VIP guests in a prompt, professional manner.

Jamul Casino

VIP Services Specialist

Jamul, CA · On-site

The VIP Service Specialist will provide personalized service, assist with events, and represent our ... the coordination of assigned player events • Creates player cards for uncarded guests by ...

THUNDER VALLEY CASINO

VIP Coordinator - FT

Lincoln, CA · On-site

The responsibility of the VIP Coordinator is to provide exceptional personalized service and ensure all Guests' needs are met in a prompt and efficient manner. The VIP Coordinator will assist Player ...

THUNDER VALLEY CASINO

VIP Coordinator - FT

Lincoln, CA · On-site

The responsibility of the VIP Coordinator is to provide exceptional personalized service and ensure all Guests' needs are met in a prompt and efficient manner. The VIP Coordinator will assist Player ...

San Manuel Casino

Lead VIP Concierge

Highland, CA

$15.50 - $19.75/hr

Under the direction of VIP Services Leadership, the Lead VIP Services Concierge is responsible for ... Handles and coordinates all aspects of a VIP's guest journey inclusive of, but not limited to ...

Golden Nugget

Casino Host Services Coordinator

Las Vegas, NV · On-site

$16 - $21/hr

The Coordinator assists with the planning and execution of casino guest visits by processing ... Previous experience supporting Casino Hosts, Player Development, Casino Marketing, VIP Services, or ...

Sports & Social

Promotions Manager

Atlanta, GA · On-site

Joining other Cordish success stories like XFINITY Live! in Philadelphia, Ballpark Village in St ... VIP tables * Premium reserved seating for less than 12 guests ("PRS") * Other non-BEO social groups

WOK IN THE PARK LLC

VIP COORDINATOR

Sacramento, CA

The responsibility of the VIP Coordinator is to provide exceptional personalized service and ensure all Guests needs are met in a prompt and efficient manner. The VIP Coordinator will assist Bottle ...

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VIP Services Agent

Full House Resorts

Rising Sun, IN • On-site

$14 - $18/hr

Other

Posted 9 days ago

Full House Resorts rating

7.2

Company rating: 7.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

66th of 164 rated casinos

Job description

Job Title

Essential Job Functions:

  • Build relationships with players of $150.00 to $300 ADT that are assigned.
  • Responsible for telemarketing of guests for events, surveys and miscellaneous customer contact.
  • Provide written communications for various player development activities associated with assigned customers or prospective customers.
  • Verifies status of guests seeking access to Diamond Lounge or other access-controlled areas.
  • Greets and provides personal attention to guests, particularly those utilizing the Diamond Lounge.
  • Provides promotional materials and/or explanation of services available upon request.
  • Utilizes SYNKROS system for guest service to include making Rising Star VIP Club Cards, checking Card status at guests' request, issuing comps, or updating guest account information as appropriate.
  • Acts as liaison between Player Development and other areas (e.g. Hotel Front desk/Reservations, Rising Star VIP Club, Table Games, Food & Beverage) to provide highest levels of customer service.
  • Communicates and coordinates unusual needs/requests to Casino Hosts.
  • Ensures amenities and services are available to guests according to standards.
  • Facilitates dinner arrangements and reservations.
  • Communicates deficiencies to appropriate persons/departments in a timely manner.
  • Answers telephones according to department standards to ensure guest requests are handled promptly.
  • Provide service to internal and external customers which reflects the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.)
  • Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy.

Other Job Functions:

  • Perform miscellaneous duties as assigned
  • In cooperation with Casino Hosts, provides service to VIP guests in a prompt, professional manner.
  • Completes paperwork as assigned including data entry and daily logs
  • Assist with marketing promotions and other marketing events and activities as assigned.

Job Qualifications:

  • Experience Required: Prior customer service and/or casino industry experience.
  • Education Required: High school diploma or equivalent.
  • Skills, Knowledge and/or Abilities Required: Ability to speak well and present information in a clear, concise manner; excellent customer service skills; basic computer skills; detail-oriented and organized.
  • Licenses, Certifications, Bonding, and/or Testing Required: Must be able to obtain an Indiana Gaming Commission Occupational License - Level 2.
  • Other Specialized Requirements: Service quality characteristics including courtesy, promptness, professionalism, and confidentiality. Effective communication skills. Ability to effectively handle conflict. Professional appearance and presentation. Able to work a flexible schedule.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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