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60 Xfinity Live Vip Services Coordinator Jobs Hiring Near You

The Colony Hotel

VIP Ambassador

Palm Beach, FL · On-site

$14.50 - $18.50/hr

The VIP Services Ambassador is responsible for enhancing relationships with our most distinguished ... Manages all VIP arrivals through coordination of pre-arrival and during stay. * Maintain Guest Stay ...

WOK IN THE PARK LLC

VIP COORDINATOR

Sacramento, CA

The responsibility of the VIP Coordinator is to provide exceptional personalized service and ensure all Guests? needs are met in a prompt and efficient manner. The VIP Coordinator will assist Bottle ...

The Cordish Companies

Promotions Manager

Atlanta, GA · On-site

Joining other Cordish success stories like XFINITY Live! in Philadelphia, Ballpark Village in St ... VIP tables * Premium reserved seating for less than 12 guests ("PRS") * Other non-BEO social groups

Xfinity Live!

Cook - Stateside Live!

Philadelphia, PA · On-site

$13.50 - $18/hr

Stateside Live! is a hospitality and entertainment district centered in the heart of the South ... Promote teamwork and quality service through daily communication and coordination with other ...

Xfinity Live!

Dishwasher - Stateside Live!

Philadelphia, PA · On-site

$13 - $17/hr

Stateside Live! is a hospitality and entertainment district centered in the heart of the South ... Prior customer service and/or restaurant experience preferred. * Must speak fluent English, other ...

MLCV

HK VIP Services Host FT/SW $20 to $30

Hinckley, IL · On-site

$16.50 - $21.50/hr

From signing up Guests to attend upcoming events, to coordinating Guest arrangements, to taking ... Assists with the daily operations of VIP Services areas - interacting with Guests, answering ...

MLCV

HK VIP Services Host FT/SW $20 to $30

Hinckley, MN · On-site

$16 - $21/hr

From signing up Guests to attend upcoming events, to coordinating Guest arrangements, to taking ... Assists with the daily operations of VIP Services areas - interacting with Guests, answering ...

Xfinity Live!

Host - Stateside Live!

Philadelphia, PA · On-site

$13.50 - $18.25/hr

Stateside Live! is a hospitality and entertainment district centered in the heart of the South ... Coordinate seating arrangements to provide fast and courteous service to guests. * Occasional ...

Xfinity Live!

Cashier - Stateside Live!

Philadelphia, PA · On-site

$11.25 - $15.25/hr

Stateside Live! is a hospitality and entertainment district centered in the heart of the South ... Welcome guests to venue, provide excellent customer service, and accept payment when guests are ...

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VIP Ambassador

The Colony Hotel

Palm Beach, FL • On-site

$14.50 - $18.50/hr

Full-time

Posted 18 days ago

Job description

Since 1947, The Colony Palm Beach has been the center of Palm Beach social life hosting-- U.S. Presidents, European Royalty and welcoming travelers from around the world. Be part of a historic, luxury boutique hotel exhibiting polished charm and ambiance only steps away from world-famous shopping and dining on Worth Avenue and the crystal blue waters of the Atlantic Ocean.

For more information visit http://thecolonypalmbeach.com


The Colony Palm Beach is an Equal Opportunity Employer and a Drug Free Work Place.


JOB OVERVIEW:

The VIP Services Ambassador is responsible for enhancing relationships with our most distinguished guest. This role requires a high level of professionalism, excellent communication skills, and the ability to understand and anticipate guest needs. The VIP Services Ambassador will work closely with various departments to ensure The Colony VIP’s receive exceptional service during the pre-arrival process and during their stay. This role will work closely with the Residence Concierge Manager ensuring all VIP setups are executed in a timely manner. This role requires a proactive approach, high attention to detail and excellent time management.


ESSENTIALS JOB FUNCTIONS:

  • Manages all VIP arrivals through coordination of pre-arrival and during stay.
  • Maintain Guest Stay Histories by updating Profiles in property system.
  • Act as main contact for Long-Term stay contracted guests.
  • Must be able to direct, guide and work collaboratively with all departments; specifically, Guest Experience, Guest Services, Housekeeping, and IRD.
  • Support complete oversight of the Amenity program for ALL guests.
  • Meet and work with various vendors to ensure we stay competitive in the market and our vendors are delivering on five-star Forbes standards.
  • Support human resources functions including recruiting, selection, orientation, training, performance planning as needed.
  • Support all training plans are submitted before a new employee attends orientation.
  • Ensure communication of all incoming VIP’s is current and up to date.
  • Incorporate/inventory management system for VIP amenities and ensure proper supplies on always hand.
  • Communicates effectively both verbally and in writing to provide clear directions to staff. Observes performance and encourages improvement.
  • Informs and updates executives, peers, and subordinates on relevant information in a timely manner.
  • Ensures compliance with The Colony standards are met to ensure consistent high quality guest relations.
  • Support Front Office and Guest Services through times of stress and emergencies, resolves guest concerns, and implements resolutions by using discretion and judgement.
  • Provides guestroom and hotel tours. Must be familiar with all hotel services including spa, beach, and resort dining options.
  • Assists other guest services areas with daily operations and supervision.
  • Attend weekly leadership meetings.
  • Work with Housekeeping and Front Office Leadership to ensure cross communication is open to all departments.
  • Perform front desk duties in high demand times.
  • Other duties as deemed appropriate by the management leadership.

QUALIFICATIONS:

  • Ability to read, write, speak, and understand the English language to communicate effectively with guests and employees.
  • Ability to access and accurately input information using a moderately complex computer system, including property management systems.
  • Knowledge of Microsoft Office, specifically Word and Excel.