Williams Lea
Williams Lea

64 Williams Lea Operations Manager Jobs Hiring Near You

Receptionist

San Francisco, CA · On-site

$25 - $28/hr

Receptionist Williams Lea is hiring for a Receptionist for our Boston office! The Receptionist is ... Communicate with manager and client on job or deadline issues. * Handle additional projects as ...

Receptionist

San Francisco, CA · On-site

$25 - $28/hr

Williams Lea is hiring for a Receptionist for our Boston office! The Receptionist is responsible ... Communicate with manager and client on job or deadline issues. * Handle additional projects as ...

Adhere to Williams Lea policies in addition to client site policies. * Use equipment and supplies ... Position operates at sites with maximum of 24/7 operations. Individual shift requirements will vary ...

Williams Lea, by RRD is a global business support services company with a strong legacy--over 200 ... Participate in the budget process; ensure all operational processes are managed to timeline and ...

Operations Manager - Legal

Phoenix, AZ · On-site

$83K - $87K/yr

Williams Lea, by RRD is a global business support services company with a strong legacy-over 200 ... Participate in the budget process; ensure all operational processes are managed to timeline and ...

Williams Lea, by RRD is a global business support services company with a strong legacy-over 200 ... Participate in the budget process; ensure all operational processes are managed to timeline and ...

Receptionist

San Francisco, CA · On-site

$25 - $28/hr

Williams Lea is hiring for a Receptionist for our Boston office! The Receptionist is responsible ... Communicate with manager and client on job or deadline issues. * Handle additional projects as ...

Receptionist

San Francisco, CA · On-site

$25 - $28/hr

Williams Lea is hiring for a Receptionist for our Boston office! The Receptionist is responsible ... Communicate with manager and client on job or deadline issues. * Handle additional projects as ...

Showing results 21-40

Williams Lea Jobs Information

What is it like to work at Williams Lea?

Williams Lea is a professional services company that values collaboration, innovation, and customer satisfaction, fostering a dynamic and supportive work environment.

The company's team structure is designed to promote flexibility and adaptability, with a flat organizational hierarchy and opportunities for professional growth and development. Williams Lea's work environment is characterized by a modern and technologically advanced infrastructure, allowing employees to work efficiently and effectively.

Working at Williams Lea may appeal to candidates who are looking for a challenging and rewarding career in a fast-paced and innovative industry, with opportunities to develop new skills and contribute to the company's mission of delivering exceptional customer experiences.

What makes Williams Lea an attractive place to work?

Williams Lea is a leading provider of business process outsourcing and communications services, with a long history of delivering high-quality solutions to clients across various industries. The company offers a dynamic and collaborative work environment, where employees can engage in innovative projects, develop their skills, and work closely with clients to drive business results. By joining Williams Lea, professionals can gain valuable experience, contribute to the growth and success of the organization, and develop their careers in a stable and supportive work environment.

Do workers at Williams Lea get paid breaks?

Sometimes. Only some people get paid breaks.
62% of people say they don’t get paid breaks.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and February 2026.

Does Williams Lea pay people when they’re sick?

Yes. Most people get paid when they’re sick.
79% of people say they would get paid if they were sick but scheduled to work.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and May 2026.

At Williams Lea, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
95% of people say they have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Williams Lea affordable enough for their workers?

Most people say the health insurance costs are okay.
77% of people say the health insurance costs are okay
Based on data from 22 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at Williams Lea?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 20 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Williams Lea worry about hours?

Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and September 2025.

Do Williams Lea workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
70% report that they don’t have enough control over which shifts they work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it for Williams Lea workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and July 2025.

How easy is it to get time off at Williams Lea?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Williams Lea managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and September 2025.

Do jobs at Williams Lea spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to take sick days at Williams Lea?

Most people find it easy to take sick days.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Williams Lea good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
60% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at Williams Lea feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
38% of people say they’re not treated with respect by their managers.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Williams Lea get to take their breaks without interruption?

Only some people get breaks without interruption.
41% of people report that their breaks get interrupted.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at Williams Lea?

Most people feel stressed here.
79% of people say they often feel stressed at work.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Williams Lea enjoy their jobs?

Only some people enjoy their job.
44% of people report they don’t enjoy their job.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Williams Lea recommend working with their team?

Not many people recommend working with their team.
77% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at Williams Lea?

Some people didn’t get enough training when they started.
52% of people report they didn’t get enough training when they started working here.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at Williams Lea?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think Williams Lea’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how Williams Lea is doing?

Only some people feel well informed about how the company is doing.
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and May 2026.

What are the most popular categories at Williams Lea?

Infographic showing various Operations Manager job openings at Williams Lea in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 81% Physical, and 19% Hybrid job distribution.

Technical Support Associate - Mon - Fri 8am-5pm

Williams Lea

San Francisco, CA • On-site

$32.30 - $34/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago


Williams Lea rating

6.6

Company rating: 6.6 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

318th of 500 rated business services


Job description

Williams Lea is hiring for a Technical Support Associate for our San Francisco office to work Monday to Friday from 8:00 am to 5:00 pm! Position will require up to 10% travel.

Pay: $32.30 - $34.00/hour

Benefits:

  • Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
  • 401k Retirement Savings Plan Including Employer Match
  • Paid Time Off (PTO)
  • Life Insurance
  • Paid Parental Leave
  • Short-term & Long-term Disability
  • Healthcare & Dependent Care Flexible Spending Accounts
  • Domestic Partner Coverage
  • Commuter Benefits
  • Legal Assistance
  • Employee Assistance Program (EAP)
  • Additional Employee Perks and Discounts

The Technical Support Associate is a member of the on-site Williams Lea Tag team delivering exceptional customer service at our client locations. Responsibilities include providing a combination of softwareand systems support, basic troubleshooting, and incident management documentation.

Job Duties

  • Provide phone and hardware support to end-users for common office software applications.
  • Software applications supported include MS Word, MS Excel, MS Outlook, Best Authority, LegalKEY, Windows OS, NetDocuments, Workshare Compare.
  • Thoroughly research technical issues and document solutions for user problems in a timely manner.
  • Recommend or perform actions to correct software or system problems.
  • Handle items which were not resolved by the Level 1 team.
  • Maintain incident tracking system from the input of issues through the resolutions, including any necessary escalation.
  • Maintain a highly competent knowledge of relevant products, current support policies, and methods of support delivery.
  • Support remote access applications.
  • Troubleshoot operating system and hardware issues.
  • Communicate effectively with both unskilled and skilled PC users.
  • Handle sensitive and/or confidential documents and information.
  • Communicate with manager and client on job or deadline issues.

Job Qualifications

  • Bachelor's degree or equivalent work experience.
  • Minimum 5 years of experience in a corporate IT support environment preferably legal.
  • Word, Excel, PowerPoint, and/or Outlook certifications desired.
  • Microsoft systems or desktop certification desired.
  • Ability to work in a fast-paced team environment.
  • Attention to detail with emphasis on accuracy and quality.
  • Ability to prioritize work to balance multiple projects and deadlines.
  • Excellent verbal and written communication skills.

Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We're always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

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What Williams Lea employees say

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