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60 Whataburger Customer Service Representative Jobs Hiring Near You

Whataburger

Porter

Seagoville, TX · On-site

$14 - $17.50/hr

System * Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a "no excuses" mentality.

Whataburger

Porter

Terrell, TX · On-site

$12.50 - $15.75/hr

System * Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a "no excuses" mentality.

Whataburger

Porter

Terrell, TX · On-site

$12.50 - $15.75/hr

System * Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a "no excuses" mentality.

Whataburger

Porter

Royse City, TX · On-site

$13.25 - $16.25/hr

System * Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a "no excuses" mentality.

Whataburger

Porter

Quinlan, TX · On-site

$13.25 - $16.50/hr

System * Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a "no excuses" mentality.

Whataburger

Porter

Greenville, TX · On-site

$12.25 - $15.50/hr

System * Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a "no excuses" mentality.

Whataburger

Team Member

Garland, TX · On-site

$11.75 - $15.25/hr

System * Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a "no excuses" mentality.

Whataburger

Porter

Rockwall, TX · On-site

$13.25 - $16.50/hr

System * Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a "no excuses" mentality.

Whataburger

Porter

Garland, TX · On-site

$12.75 - $15.75/hr

System * Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a "no excuses" mentality.

Whataburger

Team Member

Dallas, TX · On-site

$11.25 - $14.75/hr

System * Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a "no excuses" mentality.

Whataburger

Team Member

Greenville, TX · On-site

$10 - $13/hr

System * Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a "no excuses" mentality.

Whataburger

Porter

Greenville, TX · On-site

$11.75 - $14.75/hr

System * Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a "no excuses" mentality.

Whataburger

Team Member

Mesquite, TX · On-site

$11.50 - $15/hr

System * Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a "no excuses" mentality.

Whataburger

Team Member

Forney, TX · On-site

$10.75 - $14.25/hr

System * Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a "no excuses" mentality.

Whataburger

Porter

Mesquite, TX · On-site

$13 - $16.25/hr

System * Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a "no excuses" mentality.

Whataburger

Porter

Fate, TX · On-site

$13.25 - $16.25/hr

System * Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a "no excuses" mentality.

Whataburger

Porter

Balch Springs, TX · On-site

$12.25 - $15.25/hr

System * Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a "no excuses" mentality.

Whataburger

Porter

Rowlett, TX · On-site

$13 - $16/hr

System * Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a "no excuses" mentality.

Whataburger

Team Member

Dallas, TX · On-site

$10.75 - $14/hr

System * Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a "no excuses" mentality.

Whataburger

Team Member

Fate, TX · On-site

$11 - $14.50/hr

System * Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a "no excuses" mentality.

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Whataburger Jobs Information

What is it like to work at Whataburger?

Whataburger is known for its strong family-oriented culture, emphasizing teamwork, customer satisfaction, and community involvement. The company operates as a decentralized, employee-owned business with a flat organizational structure, allowing for a more direct and collaborative work environment. Working at Whataburger may appeal to individuals who value a fast-paced, dynamic work environment, opportunities for career growth, and a sense of ownership and responsibility that comes with being part of a privately-held company.

What makes Whataburger an attractive place to work?

Whataburger is a well-established fast-food chain with a strong presence in the southern United States, known for its commitment to quality and customer satisfaction. The company offers a dynamic work environment that values teamwork, innovation, and employee growth, with opportunities for advancement and professional development through its training programs and internal promotions. By joining Whataburger, individuals can contribute to the company's mission of serving high-quality food and exceptional customer service, while also developing their skills and advancing their careers in a stable and supportive work environment.

Do workers at Whataburger get paid breaks?

No. Most people don’t get paid breaks.
89% of people say they don’t get paid breaks.
Based on data from 103 people who took the Breakroom Quiz between February 2026 and August 2026.

Does Whataburger pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
92% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 145 people who took the Breakroom Quiz between February 2026 and August 2026.

At Whataburger, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
48% of people say they have to use vacation days when they’re out sick.
Based on data from 144 people who took the Breakroom Quiz between August 2025 and August 2026.

Are part-time workers able to get health insurance from Whataburger?

Most people who work part-time can't get health insurance.
67% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 92 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Whataburger?

Most people who work part-time don’t get paid time off.
78% of people who work part-time say they don’t get paid time off
Based on data from 120 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Whataburger affordable enough for their workers?

Most people say the health insurance costs are okay.
73% of people say the health insurance costs are okay
Based on data from 113 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Whataburger?

Some people get paid time off from work.
51% of people say they don’t get paid time off.
Based on data from 136 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 38% of people with changing schedules find out their shifts one week or less ahead of time.
  • 43% of people with changing schedules find out their shifts two weeks ahead of time.
  • 15% of people with changing schedules find out their shifts three weeks ahead of time.
  • 4% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 89 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers at Whataburger worry about hours?

Some people worry about getting enough hours.
56% of people report they worry about getting enough hours.
Based on data from 89 people who took the Breakroom Quiz between February 2026 and August 2026.

Do Whataburger workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 86 people who took the Breakroom Quiz between February 2026 and August 2026.

How easy is it for Whataburger workers to change shifts?

Some people find it hard to change shifts.
48% of people report that it’s hard to change shifts if they need to.
Based on data from 63 people who took the Breakroom Quiz between February 2026 and August 2026.

How easy is it to get time off at Whataburger?

Some people find it hard to get time off.
44% of people report it’s hard to get time off.
Based on data from 98 people who took the Breakroom Quiz between February 2026 and August 2026.

Do Whataburger managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
42% of people say their manager changes their shift schedule at the last minute.
Based on data from 77 people who took the Breakroom Quiz between February 2026 and August 2026.

Do jobs at Whataburger spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 81 people who took the Breakroom Quiz between February 2026 and August 2026.

How easy is it to take sick days at Whataburger?

Some people find it hard to take sick days.
38% of people report that it’s hard to take time off if they are sick.
Based on data from 127 people who took the Breakroom Quiz between February 2026 and August 2026.

Is a Whataburger job good for students?

Most students say this is a good place to work if you’re studying.
72% of students report this is a good place to work if you’re studying.
Based on data from 124 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at Whataburger good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
41% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Whataburger feel treated with respect by their managers?

Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 131 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Whataburger get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 100 people who took the Breakroom Quiz between February 2026 and August 2026.

Is it stressful to work at Whataburger?

Most people feel stressed here.
78% of people say they often feel stressed at work.
Based on data from 139 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Whataburger enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 122 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Whataburger recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 151 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at Whataburger?

Some people didn’t get enough training when they started.
51% of people report they didn’t get enough training when they started working here.
Based on data from 136 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at Whataburger?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 128 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think Whataburger’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
70% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 122 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how Whataburger is doing?

Only some people feel well informed about how the company is doing.
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 134 people who took the Breakroom Quiz between February 2026 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Whataburger?

What are the most popular categories at Whataburger?

Infographic showing various Customer Service Representative job openings at Whataburger in the United States as of August 2026, with employment types broken down into 29% Full Time, and 71% Part Time. Highlights an 100% Physical job distribution.

Porter

Whataburger

Seagoville, TX • On-site

$14 - $17.50/hr

Part-time

Re-posted 18 days ago

Whataburger rating

5.6

Company rating: 5.6 out of 10

Based on 1,157 frontline employees who took The Breakroom Quiz

37th of 107 rated fast food restaurants

Job description

Whataburger of Mesquite, Inc. - Porter
The Porter is a business partner responsible for fulfilling the purpose of Whataburger by promptly ensuring each customer's experience meets or exceeds expectations. The Porter fulfills these expectations by guaranteeing each customer a hot, freshly-prepared product, of the highest quality ingredients; made to order and promptly served in a comfortable, clean, friendly restaurant.
To begin the path for career success at Whataburger, Porter will participate in skills development program and will be required to achieve certification in specific stations associated with the position.
1. RESPONSIBILITIES
Leadership and Communication
  • Protects and promotes the Whataburger Brand at all times.
  • Notifies a member of the management team with sufficient lead time when unable to report to work as scheduled.
  • Checks with management prior to leaving the restaurant at the scheduled time.
  • Recognizes and communicates customer service problems to the manager on duty.
  • Attends all meetings and training sessions as required by management.
  • Submits requests for work schedule changes according to management guidelines.

People
  • Demonstrate Whataburger's Family Value Proposition, "Pride, Care, and Love."
  • Continues to learn and improve job skills as directed through performance appraisals.
  • Learns and adheres to the guidelines set by Company policy.
  • Demonstrates respect for all Whataburger Family Members and treats each with dignity.
  • Stands out as a role model for others through daily interactions and leadership example and as a resource for other team members.

System
  • Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a "no excuses" mentality.
  • Supports food production through the preparation and stocking of various food items as directed by a member of management.
  • Promotes excellence in customer relations to the rest of the team.
  • Performs maintenance tasks as scheduled, or assigned.
  • Actively participates in all current sales promotions/marketing events during work time.
  • Operates all designated food production or customer service stations, as directed.
  • Learns and applies the correct location for all items stored and used, such as food products, paper products, cleaning supplies, etc.
  • Achieves certification at the specific stations associated with a position.
  • Accurately states all Whataburger menu items, product ingredients, and when these items are available for sale to our customers.
  • Stocks the drink, fry, and dining room stations and grill area to assure continuous service is maintained.
  • Demonstrates knowledge of proper storage procedures upon delivery of all produce items. Practices First-In/First-Out (FIFO).
  • Efficiently prepares all produce items to maintain proper par levels, using the proper food handling, rotations (FIFO) and storage procedures.
  • Maintains sufficient amounts of prepped produce for the next shift.
  • Efficiently prepares sufficient amounts of the needed products as assigned using the proper handling, rotation, and storage procedures.
  • Follows established recipes for preparing and serving Whataburger's products.
  • Maintains all utensils and food production equipment in good working order by using the correct cleaning, sharpening, and storage procedures at all times. Utilizes proper cutting surfaces.
  • Follows correct procedures for lifting and carrying heavy items.
  • Mops spills or leaks quickly to prevent accidents.
  • Notifies the management person on duty of any leaks or equipment failures such as refrigerators/freezers are not maintaining proper temperatures.
  • Demonstrates knowledge of proper handling and storage of all sanitizing and cleaning chemicals.
  • Cleans the customer service areas by following the proper procedures as directed by the management person on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.
  • Disposes of all trash properly.
  • Achieves certification in all cleaning and sanitation procedures.
  • Assumes additional responsibilities as assigned.

Customer
  • Establishes and maintains effective working relationships, emphasizing restaurant operations functions within the company and its capacity to serve as a productive team member.
  • Supports customer service by stocking stations with an appropriate amount of items to assure continuous service. Understands the order of work relating to taking, preparing, and delivering customer orders.
  • Answers the phone in a courteous, articulate manner, according to Whataburger procedure.

Finance
  • Demonstrates fiscal responsibility with all Company assets.
  • Follows company cash handling policies.

Physical Requirements
  • Must be able to lift up to 50 lbs.
  • Must have the ability to stand during entire shift.
  • Ability to reach, bend, stoop, lift, shake, stir, pour, carry and push.
  • Ability to read (Orders on tickets, Menu Board, receipts, etc.)
  • Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood and produce items.
  • Frequent washing of hands.

  1. KEY PERFORMANCE INDICATORS
  • Effectively serves as a team player in supporting the goals of the organization.
  • Responsible for the completion of well-defined tasks or projects set by management. Demonstrates teamwork by cooperating with others, working a shift and completing share of the workload.
  • Arrives at the restaurant with sufficient time to report for work in a clean, complete uniform as scheduled.
  • Learns, understands, and performs within the specific guidelines for sanitation and cleanliness whenever working.
  • Completion of station certifications and assessments for each position

What Whataburger employees say

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Benefits

Hours and flexibility

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