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60 Whataburger Customer Service Representative Jobs Hiring Near You

Whataburger

Customer Satisfaction Manager

Kilgore, TX

$11 - $12/hr

... Whataburger's fresh, made-to-order burgers and friendly service has built our legacy of success and fueled our growth. As Whataburger Grows, You Can Grow Too​ Your career at Whataburger can be what ...

Whataburger

Customer Satisfaction Manager

Tyler, TX

$12 - $13/hr

... Whataburger's fresh, made-to-order burgers and friendly service has built our legacy of success and fueled our growth. As Whataburger Grows, You Can Grow Too​ Your career at Whataburger can be what ...

Whataburger

Customer Satisfaction Manager

Lindale, TX

$10 - $11/hr

... Whataburger's fresh, made-to-order burgers and friendly service has built our legacy of success and fueled our growth. As Whataburger Grows, You Can Grow Too​ Your career at Whataburger can be what ...

Whataburger

Customer Satisfaction Manager

Tyler, TX

... Whataburger's fresh, made-to-order burgers and friendly service has built our legacy of success and fueled our growth. As Whataburger Grows, You Can Grow Too​ Your career at Whataburger can be what ...

Whataburger

Customer Satisfaction Manager

Kilgore, TX

$11/hr

... Whataburger's fresh, made-to-order burgers and friendly service has built our legacy of success and fueled our growth. As Whataburger Grows, You Can Grow Too​ Your career at Whataburger can be what ...

Whataburger

Customer Satisfaction Manager

Mineola, TX

$11 - $12/hr

... Whataburger's fresh, made-to-order burgers and friendly service has built our legacy of success and fueled our growth. As Whataburger Grows, You Can Grow Too​ Your career at Whataburger can be what ...

Whataburger

Customer Satisfaction Manager

Tyler, TX

$11 - $12/hr

... Whataburger's fresh, made-to-order burgers and friendly service has built our legacy of success and fueled our growth. As Whataburger Grows, You Can Grow Too​ Your career at Whataburger can be what ...

Whataburger

Team Member

Royse City, TX · On-site

$11 - $14.50/hr

System * Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a "no excuses" mentality.

Whataburger

Porter

Mesquite, TX · On-site

$13.50 - $16.75/hr

System * Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a "no excuses" mentality.

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Whataburger Jobs Information

What is it like to work at Whataburger?

Whataburger is known for its strong family-oriented culture, emphasizing teamwork, customer satisfaction, and community involvement. The company operates as a decentralized, employee-owned business with a flat organizational structure, allowing for a more direct and collaborative work environment. Working at Whataburger may appeal to individuals who value a fast-paced, dynamic work environment, opportunities for career growth, and a sense of ownership and responsibility that comes with being part of a privately-held company.

What makes Whataburger an attractive place to work?

Whataburger is a well-established fast-food chain with a strong presence in the southern United States, known for its commitment to quality and customer satisfaction. The company offers a dynamic work environment that values teamwork, innovation, and employee growth, with opportunities for advancement and professional development through its training programs and internal promotions. By joining Whataburger, individuals can contribute to the company's mission of serving high-quality food and exceptional customer service, while also developing their skills and advancing their careers in a stable and supportive work environment.

Do workers at Whataburger get paid breaks?

No. Most people don’t get paid breaks.
92% of people say they don’t get paid breaks.
Based on data from 122 people who took the Breakroom Quiz between January 2026 and July 2026.

Does Whataburger pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
93% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 175 people who took the Breakroom Quiz between January 2026 and July 2026.

At Whataburger, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
48% of people say they have to use vacation days when they’re out sick.
Based on data from 60 people who took the Breakroom Quiz between January 2026 and July 2026.

Are part-time workers able to get health insurance from Whataburger?

Most people who work part-time can't get health insurance.
67% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 92 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Whataburger?

Most people who work part-time don’t get paid time off.
76% of people who work part-time say they don’t get paid time off
Based on data from 161 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Whataburger affordable enough for their workers?

Most people say the health insurance costs are okay.
73% of people say the health insurance costs are okay
Based on data from 113 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Whataburger?

Some people get paid time off from work.
52% of people say they don’t get paid time off.
Based on data from 165 people who took the Breakroom Quiz between January 2026 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 37% of people with changing schedules find out their shifts one week or less ahead of time.
  • 45% of people with changing schedules find out their shifts two weeks ahead of time.
  • 14% of people with changing schedules find out their shifts three weeks ahead of time.
  • 5% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 110 people who took the Breakroom Quiz between January 2026 and July 2026.

Do workers at Whataburger worry about hours?

Some people worry about getting enough hours.
57% of people report they worry about getting enough hours.
Based on data from 110 people who took the Breakroom Quiz between January 2026 and July 2026.

Do Whataburger workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 105 people who took the Breakroom Quiz between January 2026 and July 2026.

How easy is it for Whataburger workers to change shifts?

Some people find it hard to change shifts.
52% of people report that it’s hard to change shifts if they need to.
Based on data from 79 people who took the Breakroom Quiz between January 2026 and July 2026.

How easy is it to get time off at Whataburger?

Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 119 people who took the Breakroom Quiz between January 2026 and July 2026.

Do Whataburger managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
41% of people say their manager changes their shift schedule at the last minute.
Based on data from 99 people who took the Breakroom Quiz between January 2026 and July 2026.

Do jobs at Whataburger spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 102 people who took the Breakroom Quiz between January 2026 and July 2026.

How easy is it to take sick days at Whataburger?

Some people find it hard to take sick days.
42% of people report that it’s hard to take time off if they are sick.
Based on data from 151 people who took the Breakroom Quiz between January 2026 and July 2026.

Is a Whataburger job good for students?

Most students say this is a good place to work if you’re studying.
74% of students report this is a good place to work if you’re studying.
Based on data from 164 people who took the Breakroom Quiz between July 2025 and July 2026.

Is working at Whataburger good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
38% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 58 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Whataburger feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 161 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Whataburger get to take their breaks without interruption?

Most people get breaks without interruption.
77% of people report that they get to take their breaks without interruption.
Based on data from 116 people who took the Breakroom Quiz between January 2026 and July 2026.

Is it stressful to work at Whataburger?

Most people feel stressed out here.
80% of people say they often feel stressed out at work.
Based on data from 168 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Whataburger enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 141 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Whataburger recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 182 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get enough training when they start at Whataburger?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 164 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get support to advance at Whataburger?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 156 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people think Whataburger’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 151 people who took the Breakroom Quiz between January 2026 and July 2026.

Do workers feel well informed about how Whataburger is doing?

Only some people feel well informed about how the company is doing.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 160 people who took the Breakroom Quiz between January 2026 and July 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Whataburger?
What are the most popular categories at Whataburger?
Infographic showing various Customer Service Representative job openings at Whataburger in the United States as of July 2026, with employment types broken down into 31% Full Time, and 69% Part Time. Highlights an 100% Physical job distribution.

Restaurant Service Ambassador - Unit 1537

Whataburger

Greensboro, NC

Part-time

Re-posted 2 days ago

Whataburger rating

5.6

Company rating: 5.6 out of 10

Based on 1,148 frontline employees who took The Breakroom Quiz

37th of 105 rated fast food restaurants

Job description

Welcome to Whataburger Careers

This position delivers exceptional customer service in a fast-paced restaurant environment. This position is responsible for promptly ensuring each customer's experience meets or exceeds expectations by guaranteeing each customer is promptly served in a comfortable, clean, friendly restaurant. The purpose of this position is to ensure smooth daily operations by performing a variety of tasks that contribute to customer satisfaction and overall efficiency.
  • Ensures all products are delivered to the customer within Whataburger service time standards.
  • Demonstrates exceptional customer service standards to include offering refills to customers while in the dining room.
  • Performs maintenance tasks as scheduled or assigned.
  • Actively participates in all current sales promotions/marketing events during work time.
  • Operates all designated customer service stations.
  • Learns and applies the correct location for all items stored and used, such as food products, paper products, cleaning supplies, etc.
  • Mops spills or leaks quickly to prevent accidents.
  • Demonstrates knowledge of proper handling and storage of all sanitizing and cleaning chemicals.
  • Cleans the customer service areas by following the proper procedures, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.
  • Supports customer service by stocking stations with an appropriate number of items to ensure continuous service.
  • Follows company cash handling policies.
3227 W Gate City Blvd Greensboro NC 27407

What Whataburger employees say

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Benefits

Hours and flexibility

Workplace

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