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WEC Energy Group
WEC Energy Group

60 Wec Energy Group Customer Service Representative Jobs Hiring Near You

WEC Energy Group

Power Trader

Milwaukee, WI · On-site

About Us WEC Energy Group is one of the nation's largest electric generation and distribution and ... Customers are the heart of our business, and we work every day to help grow and support communities ...

WEC Energy Group

Intern - Energy Analytics

Milwaukee, WI · On-site

$23.10/hr

About Us WEC Energy Group is one of the nation's largest electric generation and distribution and ... Customers are the heart of our business, and we work every day to help grow and support communities ...

WEC Energy Group

Power Trader

Milwaukee, WI · On-site

About Us WEC Energy Group is one of the nation's largest electric generation and distribution and ... Customers are the heart of our business, and we work every day to help grow and support communities ...

New

WEC Energy Group (WEC)

Intern - HR Benefits

Milwaukee, WI · Hybrid

$21.30/hr

WEC Business Services LLC, a subsidiary of WEC Energy Group, is seeking a Intern - HR Benefits in ... Customers are the heart of our business, and we work every day to help grow and support communities ...

WEC Energy Group

Locator

Coldwater, MI · On-site

$24/hr

Michigan Gas Utilities, a subsidiary of WEC Energy Group, is seeking a Locator in our Coldwater ... Attend requested field meetings Provide customer service: * Complete all locate requests within the ...

New

WEC Energy Group

Locator

Grand Haven, MI · On-site

$24/hr

Michigan Gas Utilities, a subsidiary of WEC Energy Group, is seeking Locators in our Grand Haven ... Attend requested field meetings Provide customer service: * Complete all locate requests within the ...

New

WEC Energy Group

Locator

Benton Harbor, MI · On-site

$24/hr

Michigan Gas Utilities, a subsidiary of WEC Energy Group, is seeking a Locators in our Benton ... Attend requested field meetings Provide customer service: * Complete all locate requests within the ...

New

WEC Energy Group

Intern - HR Benefits

Milwaukee, WI · On-site

$21.30/hr

WEC Business Services LLC, a subsidiary of WEC Energy Group, is seeking a Intern - HR Benefits in ... Customers are the heart of our business, and we work every day to help grow and support communities ...

WEC Energy Group

Intern - HR Benefits

Milwaukee, WI · Hybrid

$21.30/hr

WEC Business Services LLC, a subsidiary of WEC Energy Group, is seeking a Intern - HR Benefits in ... Customers are the heart of our business, and we work every day to help grow and support communities ...

WEC Energy Group

Expediting Clerk

Pewaukee, WI · On-site

$39.65/hr

We Energies, a subsidiary of WEC Energy Group, is seeking a Expediting Clerk in our Pewaukee ... service center * Setting up and maintaining files for construction jobs * Responding to customer ...

WEC Energy Group

Intern - Audit Services

Milwaukee, WI · On-site

$21.30/hr

About Us WEC Energy Group is one of the nation's largest electric generation and distribution and ... Customers are the heart of our business, and we work every day to help grow and support communities ...

WEC Energy Group

Expediting Clerk

Pewaukee, WI · On-site

$39.65/hr

We Energies, a subsidiary of WEC Energy Group, is seeking a Expediting Clerk in our Pewaukee ... service center * Setting up and maintaining files for construction jobs * Responding to customer ...

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WEC Energy Group Jobs Information

Do workers at WEC Energy Group get paid breaks?

Yes. Most people get paid breaks.
82% of people say they get paid breaks.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and January 2026.

Does WEC Energy Group pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and August 2026.

At WEC Energy Group, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
73% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and August 2026.

Is the health insurance from WEC Energy Group affordable enough for their workers?

Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at WEC Energy Group?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule four weeks ahead of time.
  • 0% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 17% of people with changing schedules find out their shifts three weeks ahead of time.
  • 83% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between January 2025 and October 2025.

Do workers at WEC Energy Group worry about hours?

Most people don’t worry about getting enough hours.
93% of people report they don’t worry about getting enough hours.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and December 2025.

Do WEC Energy Group workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
62% report that they don’t have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it for WEC Energy Group workers to change shifts?

Most people find it hard to change shifts.
86% of people report that it’s hard to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it to get time off at WEC Energy Group?

Most people find it easy to get time off.
81% of people report it’s easy to get time off.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and August 2026.

Do WEC Energy Group managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and December 2025.

Do jobs at WEC Energy Group spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it to take sick days at WEC Energy Group?

Most people find it easy to take sick days.
75% of people report that it’s easy to take time off if they are sick.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and August 2026.

Is working at WEC Energy Group good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at WEC Energy Group feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
45% of people say they’re not treated with respect by their managers.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at WEC Energy Group get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and August 2026.

Is it stressful to work at WEC Energy Group?

Some people feel stressed here.
53% of people say they often feel stressed at work.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at WEC Energy Group enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at WEC Energy Group recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get enough training when they start at WEC Energy Group?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get support to advance at WEC Energy Group?

Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people think WEC Energy Group’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
65% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers feel well informed about how WEC Energy Group is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Wec Energy Group?

What are the most popular categories at Wec Energy Group?

Infographic showing various Customer Service Representative job openings at Wec Energy Group in the United States as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 69% Physical, 8% Hybrid, and 23% Remote job distribution.

Energy Services Consultant

WEC Energy Group

Fort Atkinson, WI • On-site

$56.95/hr

Full-time

Posted 12 days ago

WEC Energy Group rating

8.1

Company rating: 8.1 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

We Energies, a subsidiary of WEC Energy Group, is seeking a Energy Services Consultant in our Fort Atkinson, Wisconsin location. This position is represented by Local 2150. 

Job Summary

Proactively and reactively respond to the sales and service needs of large commercial, industrial, and municipal WE customers including demand side management, outages, power quality issues, new services, outdoor lighting, rewires, hold-off clearances, and billing inquiries.  This position is responsible for maximizing business opportunities with customers.

Job Responsibilities

The Energy Services Consultant performs the following duties:
 

  • Develop and maintain relationships with large commercial, industrial & municipal customers and developers
  • Contact, establish, and maintain relationships with both new and current customers to discuss their wants, needs, and service concerns to retain their business
  • Respond to customer/contractor requests for outages, rate evaluations, bill inquiries and various service functions
  • Investigate methods available for improving system reliability
  • Analyze customer loads to determine proper rate application and prepare for line extension contracts
  • Work with developers, contractors, consultants, engineering firms to establish new and expanded service
  • Coordinate installation with internal and external resources
  • Handle all follow-up with customer concerns
  • Work with solar accounts
  • Proactive Load Management
  • Contact customers and contractors, establish curtailment and interruptible rates
  • Promote energy conservation, energy efficiency through available programs, assist with monitoring load and demand at customer location
  • Customer relationship management tool (iAvenue) maintenance
  • Update and maintain database information to ensure uniform handling of customer needs and to provide complete information to WE personnel
  • Provide utilization analysis of customer loads and equipment
  • Work with project managers to prepare business proposals for project development
  • Promote and follow through on Night Aura projects
  • Assist and fill in for service managers as necessary
  • First Alert service for large customers to ask for voluntary load reduction during high demands, inform large customers of service interruptions in advance, or explain outages after the fact
Minimum Qualifications
  • Applicant must have an associate degree (or equivalent education) in engineering, marketing, business administration, project management or finance
  • Applicant must have at least three years of customer contact experience
  • Applicant must have a valid driver's license and meet the company's requirements for driving
  • For positions in some locations, applicants must comply with D.O.T. Part 199 Pipeline drug and alcohol testing requirements

 
Official transcripts are required and should be submitted at the time of your application to the assigned HR Associate; must be attached to application or provided to HR within ten (10) days of the posting closing date. If you do not have your transcripts, please take the necessary steps to be able to provide them prior to being scheduled for any testing.

Testing requirements

Energy Services Consultant Presentation Exercise (ESCP): An interactive exercise in which the applicant will review data and make a brief presentation and answer questions from the panel. Competencies being measured are communication & presentation skills; customer service orientation; interpersonal presence; and overall performance. 

Test: Sales and Marketing Structured Interview (SMSI): Relevance of training and experience as related to the job, customer service orientation, sales and marketing skills, and communication skills. 

End Date: 08/28/2026 

Minimum Posting Range:  $34.18 

Maximum Posting Range:  $56.95 

The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs.  At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.

WEC Energy Group benefits

We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.
Learn more at Careers


WEC Energy Group will only employ those who are legally authorized to work in the United States. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

WEC Energy Group and its subsidiaries are Equal Opportunity Employers. As a result, all qualified applicants will receive equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. The Company also complies with all applicable federal, state and local laws that require it to take affirmative action.
EEO/AA policies and statements

What WEC Energy Group employees say

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