Client Success Manager
Newark, NJ · On-site
WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of ... Continuously learn and deepen the understanding of Medscape's processes and products to maximize ...
60 Webmd Product Manager Jobs Hiring Near You
Client Success Manager
Newark, NJ · On-site
WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of ... Continuously learn and deepen the understanding of Medscape's processes and products to maximize ...
WebMD is the most recognized and trusted brand of health information and the leading provider of ... Continuous improvement using AI into all aspects of vendor risk management * Lead and independently ...
WebMD is the most recognized and trusted brand of health information and the leading provider of ... Continuous improvement using AI into all aspects of vendor risk management * Lead and independently ...
Solutions Architect, Epic
Newark, NJ · On-site
$150 - $200/hr
Define and own the standard integration patterns between WebMD Ignite products and the Epic platform -- including campaign and contact management, patient portal, patient communications, FHIR-based ...
Solutions Architect, Epic
Newark, NJ · On-site
$150 - $200/hr
Define and own the standard integration patterns between WebMD Ignite products and the Epic platform -- including campaign and contact management, patient portal, patient communications, FHIR-based ...
Client Success Coordinator
Newark, NJ · On-site
$19 - $25.50/hr
Description Position at WebMD Medscape, a division of WebMD, develops and hosts physician portals ... digital production, media, project management, and healthcare and medicine. The role provides ...
Client Success Coordinator
Newark, NJ · On-site
$19 - $25.50/hr
Description Position at WebMD Medscape, a division of WebMD, develops and hosts physician portals ... digital production, media, project management, and healthcare and medicine. The role provides ...
Client Success Manager
Newark, NJ · On-site
WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of ... Continuously learn and deepen the understanding of Medscape's processes and products to maximize ...
Client Success Manager
Newark, NJ · On-site
WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of ... Continuously learn and deepen the understanding of Medscape's processes and products to maximize ...
Description Position at WebMD WebMD Ignite, a division of WebMD and Internet Brands, is the growth ... This leader will not only manage the end-to-end proposal development process but also own our ...
Description Position at WebMD WebMD Ignite, a division of WebMD and Internet Brands, is the growth ... This leader will not only manage the end-to-end proposal development process but also own our ...
Medscape, a division of WebMD, develops and hosts physician portals and related mobile applications ... and other digital products. The role encompasses the tracking, analysis, reporting, and ...
Medscape, a division of WebMD, develops and hosts physician portals and related mobile applications ... and other digital products. The role encompasses the tracking, analysis, reporting, and ...
Senior HR Business Partner
Newark, NJ · On-site
$120 - $180/hr
WebMD is the most recognized and trusted brand of health information and the leading provider of ... Performance management * Employee support * Knowledge management * Workforce planning * Learning ...
Senior HR Business Partner
Newark, NJ · On-site
$120 - $180/hr
WebMD is the most recognized and trusted brand of health information and the leading provider of ... Performance management * Employee support * Knowledge management * Workforce planning * Learning ...
WebMD Ignite, a division of WebMD and Internet Brands, is the growth partner for healthcare ... This leader will not only manage the end-to-end proposal development process but also own our ...
WebMD Ignite, a division of WebMD and Internet Brands, is the growth partner for healthcare ... This leader will not only manage the end-to-end proposal development process but also own our ...
Sr. Manager, Test Automation & AI Evaluation
Newark, NJ · On-site
$98 - $135/hr
WebMD Ignite, a division of WebMD and Internet Brands, is the growth partner for healthcare ... Partner with engineering, product, and DevOps to define acceptance criteria and embed quality gates ...
Sr. Manager, Test Automation & AI Evaluation
Newark, NJ · On-site
$98 - $135/hr
WebMD Ignite, a division of WebMD and Internet Brands, is the growth partner for healthcare ... Partner with engineering, product, and DevOps to define acceptance criteria and embed quality gates ...
Manager, Commerical Excellence
Newark, NJ · On-site
$125K - $140K/yr
Description Position at WebMD WebMD is an Equal Opportunity/Affirmative Action employer and does ... Partner with Sales, Legal, Compliance, Finance, Marketing, and Product teams to ensure commercial ...
Manager, Commerical Excellence
Newark, NJ · On-site
$125K - $140K/yr
Description Position at WebMD WebMD is an Equal Opportunity/Affirmative Action employer and does ... Partner with Sales, Legal, Compliance, Finance, Marketing, and Product teams to ensure commercial ...
Risk & Compliance Engineer
Newark, NJ · On-site
$82 - $97/hr
WebMD is the most recognized and trusted brand of health information and the leading provider of ... Continuous improvement using AI into all aspects of vendor risk management * Lead and independently ...
Risk & Compliance Engineer
Newark, NJ · On-site
$82 - $97/hr
WebMD is the most recognized and trusted brand of health information and the leading provider of ... Continuous improvement using AI into all aspects of vendor risk management * Lead and independently ...
WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of ... digital production, media, project management, and healthcare and medicine. The role provides ...
WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of ... digital production, media, project management, and healthcare and medicine. The role provides ...
Manager, Operational Effectiveness
Newark, NJ · On-site
$85 - $100/hr
WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of ... product launches * Oversee post‑launch operations, including QA, delivery transitions, and ...
Manager, Operational Effectiveness
Newark, NJ · On-site
$85 - $100/hr
WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of ... product launches * Oversee post‑launch operations, including QA, delivery transitions, and ...
Manager, Commerical Excellence
$125K - $140K/yr
WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of ... Partner with Sales, Legal, Compliance, Finance, Marketing, and Product teams to ensure commercial ...
Manager, Commerical Excellence
$125K - $140K/yr
WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of ... Partner with Sales, Legal, Compliance, Finance, Marketing, and Product teams to ensure commercial ...
Director, Marketing
Newark, NJ · On-site
Description Position at WebMD Job Summary: As a Director, Audience Engagement for our Live Business ... Collaborate with the product management team to project and track program performance as it relates ...
Director, Marketing
Newark, NJ · On-site
Description Position at WebMD Job Summary: As a Director, Audience Engagement for our Live Business ... Collaborate with the product management team to project and track program performance as it relates ...
Manager, Commerical Excellence
$125K - $140K/yr
WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of ... Partner with Sales, Legal, Compliance, Finance, Marketing, and Product teams to ensure commercial ...
Manager, Commerical Excellence
$125K - $140K/yr
WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of ... Partner with Sales, Legal, Compliance, Finance, Marketing, and Product teams to ensure commercial ...
Lead Software Developer
Newark, NJ · On-site
$121K - $152K/yr
Description Position at WebMD MedscapeLIVE!, a Medscape Company, delivers MD and HCP audiences ... Manage large-scale projects and long-term strategic planning for development infrastructure ...
Lead Software Developer
Newark, NJ · On-site
$121K - $152K/yr
Description Position at WebMD MedscapeLIVE!, a Medscape Company, delivers MD and HCP audiences ... Manage large-scale projects and long-term strategic planning for development infrastructure ...
Manages performance, has authority to hire and terminate employees, and makes compensation ... Experience scrubbing/masking sensitive data in non-Production database environments is a plus.
Manages performance, has authority to hire and terminate employees, and makes compensation ... Experience scrubbing/masking sensitive data in non-Production database environments is a plus.
Collaborate with the product management team to project and track program performance as it relates to registration and driver traffic * Partner with Data Analytics to analyze user site behavior for ...
Collaborate with the product management team to project and track program performance as it relates to registration and driver traffic * Partner with Data Analytics to analyze user site behavior for ...
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 26 days ago
Job description
Medscape, a division of WebMD, develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers.
WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Medscape, a division of WebMD, is the leading online destination for physicians and healthcare professionals worldwide. Medscape develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers.
We're looking for an experienced and motivated client services professional to join our Client Success team. You will be responsible for building and maintaining strong customer relationships, acting as the day-to-day lead on assigned accounts, and ensuring the timely and successful delivery of our solutions according to customer needs and objectives.
This job is for you if you are an organized individual, have the ability to manage multiple priorities, excel in a deadline-driven environment, and have strong communication and persuasion skills with the ability to pivot.
In this role, our team members aren't just expected to manage tasks, you are empowered to redefine how they get done. We encourage our professionals to lean into the future of work by integrating advanced AI tools-such as Gemini, Claude, and ChatGPT-into their daily workflows. Whether they are leveraging large language models to streamline operations, using them as a creative sparring partner for high-level brainstorming, or deploying them to sharpen their personal organization, AI is a core component of our efficiency toolkit. We value candidates who move beyond manual execution, utilizing enterprise-available resources to automate the mundane and focus their energy on high-value, strategic decision-making.
Responsibilities
- Foster and nurture strong client relationships
- Support overall client satisfaction by providing the highest caliber customer-service experience
- Ensure the timely and successful delivery of Medscape solutions in collaboration with client needs and objectives
- Partner with Sales to help meet client objectives and drive internal goals, enhancing overall business performance
- Manage day-to-day partnership and collaboration with all departments from sale to execution and launch ensuring project health, timely reviews, and quality checks that meet client expectations
- Maintain clear, consistent communication with clients, preparing and distributing key materials such as kick-off documents, status reports, contact reports, and follow-up communication, in accordance with client standards
- Continuously learn and deepen the understanding of Medscape's processes and products to maximize efficiency and speed to market, ensuring a smooth client experience
- Demonstrate understanding of revenue delivery and supporting overall team revenue goals
- Travel to client locations as needed to strengthen relationships and support project success
Requirements:
- Bachelor's degree preferred or will consider related experience
- Minimum of 3-4 years of experience with a combination of digital, agency and healthcare experience
- Minimum of 1-2 years of experience in Account Management or Client Service
Preferred Qualifications:
- Experience in pharmaceutical/HCP advertising, or healthcare, or medical/legal/regulatory review process strongly desired; equivalent experience in a highly regulated industry may substitute
- Familiarity with HCP-based clients including MLR process
- Understanding of digital advertising
- Ability to thrive in a fast-paced, collaborative environment
Salary range: $70,000 - $80,000
Bonus Eligible: This position is also eligible for a discretionary company bonus, based upon business results.
Benefits:
Employees in this position are eligible to participate in the company sponsored benefit programs, including the following within the first 12 months of employment:
- Health Insurance (medical, dental, and vision coverage)
- Paid Time Off (including vacation, sick leave, and flexible holiday days)
- 401(k) Retirement Plan with employer matching
- Life and Disability Insurance
- Employee Assistance Program (EAP)
- Commuter and/or Transit Benefits (if applicable)
Eligibility for specific benefits may vary based on job classification, schedule (e.g., full-time vs. part-time), work location and length of employment.
Employment Type: Full-Time
About WebMD
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
New York, NY, US
Year founded
1996