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60 Waters Service Engineer Jobs Hiring Near You

Waters Corporation

Mechanical Engineer

Milford, MA

Waters Corporation is seeking a Mechanical Engineer to become a key contributor to our Liquid ... Interface with Procurement, Reliability, New Product Introduction, Test Engineering, and Service ...

Waters Corporation

Mechanical Engineer

Milford, MA

Overview Waters Corporation is seeking a Mechanical Engineer to become a key contributor to our ... Interface with Procurement, Reliability, New Product Introduction, Test Engineering, and Service ...

Waters Corporation

Senior Test Engineer

Milford, MA · On-site

Overview Waters Corporation is seeking a Senior Test Engineer to join the Milford Massachusetts ... service. With a focus on regulated, high-volume testing environments, our innovative portfolio ...

Waters Corporation

Senior Test Engineer

Milford, MA · On-site

Waters Corporation is seeking a Senior Test Engineer to join the Milford Massachusetts Operations ... service. With a focus on regulated, high-volume testing environments, our innovative portfolio ...

Waters Corporation

Electrical Engineer II

Milford, MA · On-site

$90 - $110/hr

Overview Waters is seeking an Electrical Engineer II to play a key role in the support of liquid ... service. With a focus on regulated, high-volume testing environments, our innovative portfolio ...

Waters Corporation

Electrical Engineer II

Milford, MA · On-site

Overview Waters is seeking an Electrical Engineer II to play a key role in the support of liquid ... service. With a focus on regulated, high-volume testing environments, our innovative portfolio ...

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Waters Jobs Information

What is it like to work at Waters?

Waters is a company that values innovation, collaboration, and customer-centricity, fostering a dynamic and supportive work environment.

The company's structure is organized into various teams, including research and development, sales and marketing, and customer support, allowing employees to work closely with colleagues from diverse backgrounds and expertise. Waters' mission is to improve human health and drive scientific discovery through its advanced analytical technologies and services.

Working at Waters may appeal to candidates who are passionate about science, technology, and innovation, as the company offers opportunities to work on cutting-edge projects, collaborate with experts in the field, and contribute to the development of life-changing products and solutions.

What makes Waters an attractive place to work?

Waters is a leading global provider of analytical technology solutions, serving the life sciences, materials sciences, and food and beverage industries. The company is known for its commitment to innovation, offering a dynamic and collaborative work environment that fosters creativity and teamwork, with opportunities for professional growth and development. Joining Waters provides a chance to be part of a forward-thinking organization that is shaping the future of analytical science and making a meaningful impact in various fields.

What other companies are hiring for Service Engineer jobs?

What are the most popular jobs at Waters?

What are the most popular categories at Waters?

Infographic showing various Service Engineer job openings at Waters in the United States as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 83% Physical, 8% Hybrid, and 9% Remote job distribution.

Field Service Director

Waters Corporation

Milford, MA • On-site

Other

Posted 13 days ago

Job description

Overview
The Regional Service Director is a senior business and people leader responsible for leading Waters' Service organization across the Northeast U.S. This role oversees a team of approximately 100 Field Service professionals through multiple levels of leadership and is accountable for delivering profitable growth, operational excellence, customer satisfaction, and workforce effectiveness.
Reporting to the Regional Commercial General Manager, the Regional Service Director partners closely with regional, Americas, and global leadership to execute service strategy, strengthen customer relationships, and drive consistent business performance.
Waters Corporation is currently seeking a highly skilled, motivated professional to join our world-leading Field Services Organization managing a service team in the North United States.
Responsibilities
Business Leadership
  • Own regional service business performance, including revenue growth, profitability, productivity, forecasting, and achievement of strategic objectives.
  • Develop and execute regional service plans aligned with commercial priorities and global service strategy.
  • Drive sustainable growth while balancing customer, employee, and business outcomes.

Customer & Commercial Leadership
  • Foster a customer-centric culture focused on responsiveness, technical excellence, and continuous improvement.
  • Build relationships with key customers to strengthen satisfaction, retention, and long-term growth.
  • Partner with commercial teams to identify and capture service and business opportunities.

Operational Excellence
  • Establish a disciplined, data-driven operating model that drives accountability, efficiency, and service quality.
  • Lead continuous improvement initiatives that enhance service delivery, productivity, and organizational performance.
  • Ensure compliance with quality, regulatory, and company requirements.

Leadership & Talent Development
  • Lead, coach, and develop District Service Managers and Field Service teams.
  • Build a high-performance culture centered on accountability, collaboration, and continuous improvement.
  • Drive talent development, succession planning, employee engagement, and organizational capability.

Strategy & Cross-Functional Collaboration
  • Execute regional and global service initiatives and ensure effective adoption across the organization.
  • Collaborate with sales, customer success, technical support, operations, finance, and other business functions to deliver outstanding customer outcomes.
  • Partner with peers and global service leaders to share best practices and strengthen organizational performance.

Qualifications
Required
  • Significant leadership experience in field service, technical service, customer support, or a related service business.
  • Demonstrated P&L leadership experience, including responsibility for revenue growth, financial performance, and operational results.
  • Proven success leading large, geographically dispersed organizations through multiple levels of management.
  • Strong business acumen, customer focus, and ability to translate strategy into execution.
  • Experience developing leaders, driving organizational change, and building high-performing teams.
  • Excellent communication, influencing, and problem-solving capabilities.

Preferred
  • Bachelor's degree in a scientific, engineering, business, or related field.
  • Experience within scientific instrumentation, life sciences, diagnostics, medical technology, or another technically complex service environment.
  • Familiarity with digital, analytics, remote support, and AI-enabled service capabilities.

Leadership Profile
The successful candidate is a customer-focused business leader who combines strong commercial and operational acumen with a passion for developing people. This leader drives results through accountability, collaboration, and continuous improvement while creating an environment where exceptional customer outcomes and sustainable business growth go hand in hand. #LI- Remote
Company Description
Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide.
Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.
Key Words
#Chromatography
# Management
# Field Manager
#Field Service
# Mass Spectroscopy
#Director
#Service

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