Vortex Optics
Vortex Optics

8 Vortex Optics Account Manager Jobs Hiring Near You

Vortex Optics is looking for a talented individual to join our New Product Development (NPD) team. As a Project Manager, you will be responsible for executing product planning for finished goods ...

Vortex Optics is looking for a talented individual to join our New Product Development (NPD) team. As a Project Manager, you will be responsible for executing product planning for finished goods ...

Vortex Optics is looking for a talented individual to join our New Product Development (NPD) team. As a Project Manager, you will be responsible for executing product planning for finished goods ...

Vortex Optics is looking for a talented individual to join our New Product Development (NPD) team. As a Project Manager, you will be responsible for executing product planning for finished goods ...

Vortex Optics is looking for a full-stack Developer that is proficient in both front-end and ... Implement seamless integrations with third-party platforms such as ERP, CRM, payment gateways, and ...

Vortex Optics is looking for a full-stack Developer that is proficient in both front-end and ... Implement seamless integrations with third-party platforms such as ERP, CRM, payment gateways, and ...

Vortex Optics is looking for a full-stack Developer that is proficient in both front-end and ... Implement seamless integrations with third-party platforms such as ERP, CRM, payment gateways, and ...

Vortex Optics is looking for a full-stack Developer that is proficient in both front-end and ... Implement seamless integrations with third-party platforms such as ERP, CRM, payment gateways, and ...

Vortex Optics Jobs Information

What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What are some common challenges Account Managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.

What does an Account Manager do?

An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

Infographic showing various Account Manager job openings at Vortex Optics in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
NPD Project Manager

NPD Project Manager

Vortex Optics

Barneveld, WI • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Job description

Description

From creating our products to keeping our facilities operating smoothly, it takes a lot to keep Vortex running. It takes people who can solve problems creatively. It takes hard work and a dedication to the team. It takes a lot because Vortex is a different kind of employer. Here, we reward your devotion to putting others first by making sure you get the benefits and support you need to excel in your work and in your life. We return your commitment by committing ourselves to helping you advance in your career while getting the time with your friends and family you deserve.


Vortex Optics is looking for a talented individual to join our New Product Development (NPD) team. As a Project Manager, you will be responsible for executing product planning for finished goods aimed at expanding Vortex current capabilities. This is achieved by collaborating with cross functional teams, ideating new product innovation, management of the product throughout its lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with suppliers and the Marketing team to deliver winning products. You will also be responsible for working with others to ensure revenue and customer satisfaction goals are met, and that the product efforts support the company's overall strategy and goals, along with communicating the initiatives and progress to Senior Leadership. This position will focus on a new and existing product categories across the entire Vortex sports optics product line.


What You'll Be Doing

  • Execution of product roadmaps to enable achievement of product strategic goals.
  • Execution of NPD process documentation and tracking for multiple concurrent products.
  • Ensure all tasks are completed on target and on time through cross functional team efforts to bring new products to market.
  • Collaborate with Marketing team to conduct periodic market research to stay current on consumer insight, trends, new products and packaging.
  • Coordinate with Sales, Marketing, and Supply Chain on the development of new products.
  • Develop new product requirements based on market studies and customer feedback.
  • Lead focus group teams in development of new products.
  • Collaborate with a team of Industrial Designers and Engineers to complete projects at a quality level on time.
  • Collaborate with Purchasing on supplier selection and development.
  • Lead regular meetings to key stakeholders on the status of NPD.
  • Regularly communicate with vendors, factories, and partners throughout NPD process.
  • Aid engineers, as necessary in engineering and design of technical aspects of new products.
  • Test new product prototypes to determine requirement compliance. Communicate non-compliance with factories/partners to get next prototype within compliance.
  • Further develop, refine, enforce, and foster continuous improvement of NPD Standard Operating Procedures (SOPs) and product testing SOPs.
  • Aid in building tools to automate and monitor NPD processes and SOPs for compliance and continuous improvement.
  • Disseminate final product specifications to all company stakeholders as necessary.
  • Point of contact for patent development on new products and features by writing invention disclosures and working with lawyers and in-house Legal Division Manager to create patents.
  • Responsible for partnering with sales and sales forecasting departments on producing, maintaining, and updating new product forecasts.
  • Responsible for assisting with product P&L.
  • Participation in execution and analysis of facts and trends of the product categories, competitive product entries and consumer usage and attitudes with internal and external resources; recommend action to capitalize on profit opportunities or correct problem areas.
  • Travel to vendors, partners, and factories to include domestic and foreign travel.
  • Estimated domestic travel averages 1-4 days per month. 
  • Estimated foreign travel 1-3 trips per year, each trip lasting 1-2 weeks.
  • Other duties as assigned.

Requirements

  • Bachelor's degree in mechanical engineering, electrical engineering, or similar. 
  • Minimum 5 years of Engineering or closely related experience.
  • Minimum 2 years Project Management experience with demonstrable success managing multiple simultaneous projects for NPD.
  • Experience in new product innovation methods, business case analysis, product definition & tradeoffs, design verification and manufacturing validation, new product introduction approaches and product lifecycle management.
  • Strong knowledge of product development systems and tools.
  • Ability to analyze complex data, situations and develop range of solutions.
  • Excellent written and presentation skills.


Preferred Experience and Skills

  • Project Management Professional (PMP) certification from Project Management Institute (PMI) or equivalent.
  • Master's degree in technical or business field.
  • Have documented experience obtaining utility and design patents.
  • 3 years engineering of consumer products.


When you join Team Vortex, you'll enjoy:

  • Great health, dental and vision insurance
  • Paid time off (PTO) and holidays
  • 401(k), life insurance and short- and long-term disability
  • Employee Ownership Opportunities
  • Various onsite amenities including a fitness center, a nature preserve with walking trails and dog friendly work areas
  • Neighboring daycare facility
  • Casual and flexible work environment
  • Employee discounts on industry leading products


What's it like to join Team Vortex?

From the production floor to the repair room, from consumer sales to new product development, we're a growing team of makers and doers, working together to give our customers an experience they'll never forget. Our employees thrive in situations that require demonstrating our core values:

  • About You
  • Customer is King
  • Willingness to Shovel Snow
  • Be the Buffalo


*Must already be authorized to work in the United States on a full-time basis for any employer.

*This is a full-time position working onsite in Barneveld, WI. Relocation assistance may be available.

*Applications will be accepted until June 1st, 2026. Interviews will not begin until the first week of June.