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62 Vip Vip Services Representative Jobs Hiring Near You

Kraft Soccer LLC

VIP Services Coordinator

Foxboro, MA · On-site

$17.15 - $22.60/hr

VIP Services Coordinator Kraft Sports and Entertainment - Foxborough, MA 02035 Overview Salary Range $17.15 - $22.60 Hourly Position Type Full Time Education Level Bachelor's Degree Category ...

New

Kraft Group Llc

VIP Services Coordinator

Foxboro, MA · On-site

$21 - $26.50/hr

Partner with the VIP Services team to develop and implement creative strategies that engage key decision-makers during both the season and off-season through curated events and elevated game day ...

New

THE KRAFT GROUP

VIP Services Coordinator

Foxboro, MA · On-site

$17.15 - $22.60/hr

Partner with the VIP Services team to develop and implement creative strategies that engage key decision-makers during both the season and off-season through curated events and elevated game day ...

New

The Kraft Group

VIP Services Coordinator

Foxboro, MA · On-site

$21 - $26.50/hr

Partner with the VIP Services team to develop and implement creative strategies that engage key decision-makers during both the season and off-season through curated events and elevated game day ...

Posted today

Full House Resorts

VIP Services Agent

Waukegan, IL

$14.25 - $18/hr

Customer Service Representative What is Expected of YOU As a VIP Service Agent, you are the heartbeat of the Player Development department. You will provide high-touch service to our most valued ...

Boyd Gaming

VIP Representative Services

Biloxi, MS · On-site

To provide VIP service and amenities to premium players. Support property and department marketing initiatives through guest service, telemarketing, and other tasks as directed. * Greet guests and ...

Boyd Gaming

VIP Representative Services

Biloxi, MS · On-site

To provide VIP service and amenities to premium players. Support property and department marketing initiatives through guest service, telemarketing, and other tasks as directed. * Greet guests and ...

American Place

VIP Services Agent

Waukegan, IL · On-site

Customer Service Representative What is Expected of YOU As a VIP Service Agent, you are the heartbeat of the Player Development department. You will provide high-touch service to our most valued ...

Full House Resorts

VIP Services Agent

Waukegan, IL · On-site

Customer Service Representative What is Expected of YOU As a VIP Service Agent, you are the heartbeat of the Player Development department. You will provide high-touch service to our most valued ...

New

Full House Resorts

VIP Services Agent

Waukegan, IL · On-site

Customer Service Representative What is Expected of YOU As a VIP Service Agent, you are the heartbeat of the Player Development department. You will provide high-touch service to our most valued ...

American Place

VIP Services Agent

Waukegan, IL · On-site

VIP Services Agent Our mission is to be Chicagoland's premier gaming and entertainment destination, celebrated for unparalleled hospitality and an unforgettable guest experience. We're not just a ...

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VIP Services Coordinator

Foxboro, MA • On-site

Kraft Soccer LLC
See more jobs at Kraft Soccer LLCexternal

$17.15 - $22.60/hr

Other

Posted 3 days ago

New

Job description

VIP Services Coordinator

Kraft Sports and Entertainment - Foxborough, MA 02035

Overview

Salary Range $17.15 - $22.60 Hourly Position Type Full Time Education Level Bachelor's Degree Category Marketing/Media/PR

Description

SUMMARY :

This role is primarily responsible for delivering exceptional customer service to Club Members, Suite Holders, and their guests. The position focuses on relationship management, proactive engagement, and seamless execution of premium experiences year-round while supporting key VIP Services initiatives.

DUTIES AND RESPONSIBILITIES

  1. Cultivate and maintain strong, long-term relationships with Club Members and Suite Holders through consistent year-round touchpoints, including phone calls, emails, in-person meetings, game day interactions, and special events.
  2. Partner with the VIP Services team to develop and implement creative strategies that engage key decision-makers during both the season and off-season through curated events and elevated game day experiences.
  3. Create, organize, and maintain internal resources, templates, and informational documents to support the daily operations and long-term efficiency of VIP Services.
  4. Leverage the Customer Relationship Management (CRM) system to manage member requests, track communications, document interactions, and ensure accurate record keeping.
  5. Deliver best-in-class customer service by responding promptly, providing clear and accurate information, and consistently exceeding Member expectations.
  6. Support all major VIP Services initiatives, projects, and departmental priorities as assigned, ensuring seamless execution and alignment with organizational goals.
  7. Train, mentor, and support game day and event staff, reinforcing service standards and ensuring premium-level execution across all touchpoints.
  8. Assist in identifying, planning, and executing unique Member-exclusive events and value-added programs designed to enhance the overall Member experience.
  9. Collaborate with cross-functional departments to communicate, coordinate, and align on all Clubs and Suites operational details, ensuring flawless execution on event days.
  10. Special projects and assignments as business dictates.

SUPERVISORY RESPONSIBILITIES

  • This position has no supervisory responsibilities.

SKILLS AND QUALIFICATIONS

  • 0-2 years of relevant work experience
  • Bachelor's degree preferred
  • Outgoing, creative, and results-oriented mindset
  • Strong organizational skills
  • Exemplary inter-personal and communication skills
  • Computer literate and proficiency in Microsoft Word & Excel
  • Must be results oriented and self-motivated
  • Must have attention to detail and focused concentration
  • Must be able to make timely decisions in the contact of the workflow
  • Must possess strong organization skills, ability to multi-task and responsiveness

PHYSICAL DEMANDS

  • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

  • The noise level in the work environment is usually quiet
  • Fast-paced office environment

CERTIFICATES, LICENSES, REGISTRATIONS

  • None required

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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