LOCATION:ON-SITE IN MADISON, WI POSITION CONTINGENT UPON AWARD OF CONTRACT SUMMARY: Assist the Supervisor in the operation in accordance with policies and procedures. Ensure smooth operation during ...
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Verida
60 jobs near Columbus, OH
LOCATION:ON-SITE IN MADISON, WI POSITION CONTINGENT UPON AWARD OF CONTRACT SUMMARY: Assist the Supervisor in the operation in accordance with policies and procedures. Ensure smooth operation during ...
Claims Team Lead
Villa Rica, GA · On-site
Claims Team Lead The Claims Team Lead is responsible for the reconciliation of the provider's reimbursement request forms. In addition, he/she will be responsible for maintaining all departmental ...
Claims Team Lead
Villa Rica, GA · On-site
Claims Team Lead The Claims Team Lead is responsible for the reconciliation of the provider's reimbursement request forms. In addition, he/she will be responsible for maintaining all departmental ...
Position contingent upon award of contract. POSITION LOCATION IS ON-SITE IN MADISON, WI. SUMMARY: Responsible for the operational management and strategic oversight of all activities related to NET ...
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Position contingent upon award of contract. POSITION LOCATION IS ON-SITE IN MADISON, WI. SUMMARY: Responsible for the operational management and strategic oversight of all activities related to NET ...
Call Center Trainer - WI
Villa Rica, GA · On-site
LOCATION:ON-SITE IN WI POSITION CONTINGENT UPON AWARD OF CONTRACT Position Summary The Call Center Trainer delivers training Programs for new hire and existing employees in a customer service call ...
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Call Center Trainer - WI
Villa Rica, GA · On-site
LOCATION:ON-SITE IN WI POSITION CONTINGENT UPON AWARD OF CONTRACT Position Summary The Call Center Trainer delivers training Programs for new hire and existing employees in a customer service call ...
***** Looking for Drivers in or near Jonesboro Arkansas area**** Drives NET vehicle to transport eligible Medicaid members to and from appointment. ESSENTIAL FUNCTIONS: * Perform assigned daily transports ...
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***** Looking for Drivers in or near Jonesboro Arkansas area**** Drives NET vehicle to transport eligible Medicaid members to and from appointment. ESSENTIAL FUNCTIONS: * Perform assigned daily transports ...
SENIOR MANAGER OF INFORMATION SYSTEMS- WI
Villa Rica, GA · On-site
$105K - $106K/yr
LOCATION:ON-SITE IN MADISON, WISCONSIN POSITION CONTINGENT UPON AWARD OF CONTRACT SUMMARY The Senior Information Technology Manager is responsible for supporting the administration, management ...
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SENIOR MANAGER OF INFORMATION SYSTEMS- WI
Villa Rica, GA · On-site
$105K - $106K/yr
LOCATION:ON-SITE IN MADISON, WISCONSIN POSITION CONTINGENT UPON AWARD OF CONTRACT SUMMARY The Senior Information Technology Manager is responsible for supporting the administration, management ...
Bilingual Customer Service Representative - WI
Madison, WI · On-site
$15.50 - $19.75/hr
Customer Service Representative Location - On-site in Madison, WI Position contingent upon award of contract Summary: This position is responsible for ensuring that all consumers receive accurate ...
Bilingual Customer Service Representative - WI
Madison, WI · On-site
$15.50 - $19.75/hr
Customer Service Representative Location - On-site in Madison, WI Position contingent upon award of contract Summary: This position is responsible for ensuring that all consumers receive accurate ...
DISPATCH SUPERVISOR- WI
Villa Rica, GA · On-site
LOCATION:ON-SITE IN MADISON, WI POSITION CONTINGENT UPON AWARD OF CONTRACT SUMMARY: To supervise operations in the Dispatch department which facilitates the maximization of resources (human and ...
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DISPATCH SUPERVISOR- WI
Villa Rica, GA · On-site
LOCATION:ON-SITE IN MADISON, WI POSITION CONTINGENT UPON AWARD OF CONTRACT SUMMARY: To supervise operations in the Dispatch department which facilitates the maximization of resources (human and ...
Dispatcher
Villa Rica, GA · On-site
SUMMARY: Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction. ESSENTIAL ...
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Dispatcher
Villa Rica, GA · On-site
SUMMARY: Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction. ESSENTIAL ...
Position contingent upon award of contract. POSITION LOCATION IS IN THE STATE OF WISCONSION SUMMARY Responsible for the development, management, and performance of the Wisconsin transportation ...
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Position contingent upon award of contract. POSITION LOCATION IS IN THE STATE OF WISCONSION SUMMARY Responsible for the development, management, and performance of the Wisconsin transportation ...
Special Services Representative
Little Rock, AR · On-site
$14 - $18.75/hr
SUMMARY: This position is responsible for ensuring that members who require re-occurring transportation receive courteous and professional customer service. ESSENTIAL FUNCTIONS * Assist members ...
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Special Services Representative
Little Rock, AR · On-site
$14 - $18.75/hr
SUMMARY: This position is responsible for ensuring that members who require re-occurring transportation receive courteous and professional customer service. ESSENTIAL FUNCTIONS * Assist members ...
Dispatcher
Chattanooga, TN · On-site
SUMMARY: Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction. ESSENTIAL ...
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Dispatcher
Chattanooga, TN · On-site
SUMMARY: Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction. ESSENTIAL ...
Call Center Operation Assistant LOCATION: ON-SITE IN MADISON, WI POSITION CONTINGENT UPON AWARD OF CONTRACT SUMMARY: Assist the Supervisor in the call center operation in accordance with policies and ...
Call Center Operation Assistant LOCATION: ON-SITE IN MADISON, WI POSITION CONTINGENT UPON AWARD OF CONTRACT SUMMARY: Assist the Supervisor in the call center operation in accordance with policies and ...
Claims Team Lead
Villa Rica, GA · On-site
SUMMARY: The Claims Team Lead is responsible for the reconciliation of the provider's reimbursement request forms. In addition, he/she will be responsible for maintaining all departmental filing and ...
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Claims Team Lead
Villa Rica, GA · On-site
SUMMARY: The Claims Team Lead is responsible for the reconciliation of the provider's reimbursement request forms. In addition, he/she will be responsible for maintaining all departmental filing and ...
Dispatch Team Lead
Villa Rica, GA · On-site
LOCATION - ON-SITE Villa Rica- Ga SUMMARY: Assist the Supervisor in the call center operation in accordance with policies and procedures. Ensure smooth call center operation during shift. ESSENTIAL ...
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Dispatch Team Lead
Villa Rica, GA · On-site
LOCATION - ON-SITE Villa Rica- Ga SUMMARY: Assist the Supervisor in the call center operation in accordance with policies and procedures. Ensure smooth call center operation during shift. ESSENTIAL ...
Onsite State Director
Indianapolis, IN · On-site
SUMMARY: Responsible for the operational management of all business activities related to Nonemergency Transportation (NET) contracted services, including oversight of all internal functions, call ...
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Onsite State Director
Indianapolis, IN · On-site
SUMMARY: Responsible for the operational management of all business activities related to Nonemergency Transportation (NET) contracted services, including oversight of all internal functions, call ...
Dispatcher - WI
Villa Rica, GA · On-site
LOCATION:ON-SITE IN MADISON, WI POSITION CONTINGENT UPON AWARD OF CONTRACT SUMMARY: Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project ...
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Dispatcher - WI
Villa Rica, GA · On-site
LOCATION:ON-SITE IN MADISON, WI POSITION CONTINGENT UPON AWARD OF CONTRACT SUMMARY: Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project ...
LOCATION:ON-SITE IN MADISON, WI POSITION CONTINGENT UPON AWARD OF CONTRACT SUMMARY: Assist the Supervisor in the call center operation in accordance with policies and procedures. Ensure smooth call ...
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LOCATION:ON-SITE IN MADISON, WI POSITION CONTINGENT UPON AWARD OF CONTRACT SUMMARY: Assist the Supervisor in the call center operation in accordance with policies and procedures. Ensure smooth call ...
Operations Director (WI)
Villa Rica, GA · On-site
SUMMARY: Responsible for providing strategic and operational leadership for Non-Emergency Medical Transportation (NEMT) contract, in assigned state, with full authority over resources, staffing, and ...
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Operations Director (WI)
Villa Rica, GA · On-site
SUMMARY: Responsible for providing strategic and operational leadership for Non-Emergency Medical Transportation (NEMT) contract, in assigned state, with full authority over resources, staffing, and ...
Bilingual Customer Service Representative
Villa Rica, GA · On-site
$12.50 - $15.75/hr
SUMMARY: This position is responsible for ensuring that all consumers receive accurate, courteous, and professional customer service related to requests for non-emergency medical transportation ...
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Bilingual Customer Service Representative
Villa Rica, GA · On-site
$12.50 - $15.75/hr
SUMMARY: This position is responsible for ensuring that all consumers receive accurate, courteous, and professional customer service related to requests for non-emergency medical transportation ...
Verida rating
5.0
Based on 11 frontline employees who took The Breakroom Quiz
Job description
LOCATION:ON-SITE IN MADISON, WI
POSITION CONTINGENT UPON AWARD OF CONTRACT
SUMMARY: Assist the Supervisor in the operation in accordance with policies and procedures. Ensure smooth operation during shift.
ESSENTIAL FUNCTIONS:
- Monitor the operation in accordance with policies and procedures.
- Train and coach members.
- Responsible for shift schedule to include, workstation assignments/rotations.
- Coordinate production startups, shutdowns, and changeovers.
- Schedule and conduct shift meetings.
- Responsible to meet shift goals.
- Responsible for quality control. Make adjustments as necessary during the shift to maintain compliance with specifications.
- Operate within standard operating procedures (SOPs).
- Handle escalated calls with members and provide resolution.
- Communicate with Supervisor
- Ensure a clean and safe work area
- Complete shift paperwork
- Assist in the assigned department as necessary
- Other duties as assigned.
QUALIFICATIONS REQUIRED:
- Basic reading, writing, and arithmetic skills are required.
- Computer literate with the ability to learn customer service software applications. Duties require professional verbal and written communication skills and the ability to type 30 wpm.
- Work requires a willingness to work a flexible schedule.
MINIMUM REQUIRED EDUCATION:
- High school diploma or equivalent.
About Verida
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