At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is ... Field Service Operations: * Minimum of 2 years responding to scheduled service calls and emergency ...
61 Vector Security Operations Coordinator Jobs Hiring Near You
At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is ... Field Service Operations: * Minimum of 2 years responding to scheduled service calls and emergency ...
Vector Security Jobs Information
What is it like to work at Vector Security?
Vector Security is a company that prioritizes a culture of innovation, customer focus, and teamwork, fostering a collaborative environment where employees can grow and contribute to the organization's success.
As a leading security solutions provider, Vector Security offers a dynamic work environment with a diverse team of professionals, including security experts, technicians, and customer service representatives, working together to design and implement comprehensive security systems for residential and commercial clients.
Working at Vector Security may appeal to individuals who are passionate about delivering exceptional customer experiences, staying up-to-date with the latest security technologies, and contributing to a company that prioritizes community safety and security, offering opportunities for career growth and professional development in a rapidly evolving industry.
As a leading security solutions provider, Vector Security offers a dynamic work environment with a diverse team of professionals, including security experts, technicians, and customer service representatives, working together to design and implement comprehensive security systems for residential and commercial clients.
Working at Vector Security may appeal to individuals who are passionate about delivering exceptional customer experiences, staying up-to-date with the latest security technologies, and contributing to a company that prioritizes community safety and security, offering opportunities for career growth and professional development in a rapidly evolving industry.
What makes Vector Security an attractive place to work?
Vector Security is a leading provider of security solutions, offering a range of services to residential and commercial customers across the United States. The company prioritizes a collaborative work environment, fostering innovation and teamwork among its employees, with opportunities for professional growth and development through training and mentorship programs. By joining Vector Security, individuals can contribute to the company's mission of protecting people and property, while also advancing their own careers in a stable and supportive organization.
Do workers at Vector Security get paid breaks?
Sometimes. Only some people get paid breaks.
46% of people say they don’t get paid breaks.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and January 2026.
46% of people say they don’t get paid breaks.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and January 2026.
Does Vector Security pay people when they’re sick?
Yes. Most people get paid when they’re sick.
81% of people say they would get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and December 2025.
81% of people say they would get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and December 2025.
At Vector Security, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
45% of people say they have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between July 2025 and January 2026.
45% of people say they have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between July 2025 and January 2026.
Is the health insurance from Vector Security affordable enough for their workers?
Most people say the health insurance costs are okay.
77% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between March 2025 and January 2026.
77% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between March 2025 and January 2026.
Do people get paid time off at Vector Security?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between July 2025 and January 2026.
100% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between July 2025 and January 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.
- 60% of people with changing schedules find out their shifts one week or less ahead of time.
- 40% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.
Do workers at Vector Security worry about hours?
Most people don’t worry about getting enough hours.
77% of people report they don’t worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and January 2026.
77% of people report they don’t worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and January 2026.
Do Vector Security workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
67% report that they don’t have enough control over which shifts they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and January 2026.
67% report that they don’t have enough control over which shifts they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and January 2026.
How easy is it for Vector Security workers to change shifts?
Most people find it easy to change shifts.
71% of people report that it’s easy to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.
71% of people report that it’s easy to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.
How easy is it to get time off at Vector Security?
Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and January 2026.
83% of people report it’s easy to get time off.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and January 2026.
Do Vector Security managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and September 2025.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and September 2025.
Do jobs at Vector Security spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and January 2026.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and January 2026.
How easy is it to take sick days at Vector Security?
Most people find it easy to take sick days.
94% of people report that it’s easy to take time off if they are sick.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and January 2026.
94% of people report that it’s easy to take time off if they are sick.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and January 2026.
Is working at Vector Security good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and December 2025.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and December 2025.
Do people at Vector Security feel treated with respect by their managers?
Most people feel treated with respect by their managers.
94% of people say they’re treated with respect by their managers.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and January 2026.
94% of people say they’re treated with respect by their managers.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and January 2026.
Do people at Vector Security get to take their breaks without interruption?
Only some people get breaks without interruption.
53% of people report that their breaks get interrupted.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and December 2025.
53% of people report that their breaks get interrupted.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and December 2025.
Is it stressful to work at Vector Security?
Most people feel stressed out here.
88% of people say they often feel stressed out at work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and December 2025.
88% of people say they often feel stressed out at work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and December 2025.
Do people at Vector Security enjoy their jobs?
Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and January 2026.
40% of people report they don’t enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and January 2026.
Do people at Vector Security recommend working with their team?
Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and January 2026.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and January 2026.
Do people get enough training when they start at Vector Security?
Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and January 2026.
73% of people report they got enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and January 2026.
Do people get support to advance at Vector Security?
Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and January 2026.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and January 2026.
Do people think Vector Security’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and January 2026.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and January 2026.
Do workers feel well informed about how Vector Security is doing?
Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and December 2025.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and December 2025.
What other companies are hiring for Operations Coordinator jobs?
What are the most popular jobs at Vector Security?
What are the most popular categories at Vector Security?
$48K - $77K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 9 days ago
Vector Security rating
7.9
Based on 18 frontline employees who took The Breakroom Quiz
16th of 111 rated security
Job description
At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Senior Systems Technician!
We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members.
Location - Richmond, VA/On the Road
Summary:
As a Senior Service Technician, you will diagnose, repair, program, and upgrade residential security systems, with a strong focus on troubleshooting and servicing legacy and antique systems. This role requires advanced expertise in evaluating system malfunctions, supporting both hardwired and wireless security solutions, and resolving complex technical issues, including network-related problems and basic system integrations. The ideal candidate has deep hands-on experience with legacy security platforms, a working knowledge of video surveillance systems, and strong communication skills. In addition to providing technical leadership, the Senior Service Technician mentors junior technicians, shares technical knowledge and best practices, and helps enhance the overall capabilities of the branch and service team.
What You'll Do:
- Service residential systems:
- Complete service of various types of security systems, including hardwired and wireless systems, with minimal supervision.
- Troubleshoot more complex systems and network issues and work with basic integration.
- Run and fish wires in a concealed manner.
- Set up and communicate system functionality to customers and answer questions.
- Keep job site clean & organized so work can be performed in the safest manner possible.
- Employ basic logic skills to move an issue to resolution.
- Train and mentor technicians:
- Review work of Entry Level and Level 1 technicians on shared job site and provide training to correct any errors.
- Train and mentor Entry Level and Level 1 technicians on package and/or less complex systems.
What You'll Need:
- Education & Experience:
- High School Diploma or equivalent - required.
- 3 – 5 years of industry experience - preferred.
- Minimum of 2 years of life safety and home automation equipment experience- preferred.
- Field Service Operations:
- Minimum of 2 years responding to scheduled service calls and emergency dispatches, carrying out necessary low-voltage wiring repairs and hardware replacements.
- Certification/License:
- State Licensing - required.
- Valid driver’s license with an acceptable driving history.
- ESA Certified Alarm Technician Level 2 or equivalent - preferred.
- Communication:
- Must be able to effectively communicate with various individuals professionally to provide superior customer service.
- Technical:
- Must be able to understand the technical functionality of various systems learned online and/or via hands-on instruction.
- Able to demonstrate proficient understanding of the hardware and panel writing of the required manufacturers.
- Hands-on experience with legacy systems, with specific expertise in troubleshooting and programming (e.g.GE and Concord (Interlogix) panels)
What You'll Get:
We offer a “Total Rewards” package including:
- Competitive compensation with incentive eligibility
- Medical, dental, and vision coverage
- Company paid life and AD&D insurance
- Company paid short- and long-term disability
- Voluntary benefit products
- 401k retirement savings plan
- Flexible Spending Account
- Paid time off for vacation, sick days and floating holidays
- Tuition reimbursement
- Employee Assistance Program (EAP)
About Us:
We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.
Our Values:
- Win as a team.
- Do the right thing.
- Make a difference every day.
- Get it done.
- Think big.
If you share these ideals, we’d love to hear from you!
Vector Security is a Drug-Free Workplace
Vector Security is an Equal Opportunity Employer
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran or disability status.
What Vector Security employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Vector Security
Sourced by ZipRecruiter
Industry
Investigation and physical security services
Company size
1,001 - 5,000 Employees
Headquarters location
Warrendale, PA, US
Year founded
1970