Experience with workflow or case management systems preferred (e.g., BPM, CRaVE) * Basic knowledge of financial services or willingness to learn Special Factors Sponsorship Vanguard is not offering ...

32 Vanguard Group Management Associate Jobs Hiring Near You
Experience with workflow or case management systems preferred (e.g., BPM, CRaVE) * Basic knowledge of financial services or willingness to learn Special Factors Sponsorship Vanguard is not offering ...
Ultra High Net Worth Client Case Representative, Senior Associate
Malvern, PA · On-site
$84K - $92K/yr
Dedicated onboarding to Vanguard's Advice & Wealth Management business and working model. * Access to development resources, mentorship, and corporate learning opportunities-including support for ...
Ultra High Net Worth Client Case Representative, Senior Associate
Malvern, PA · On-site
$84K - $92K/yr
Dedicated onboarding to Vanguard's Advice & Wealth Management business and working model. * Access to development resources, mentorship, and corporate learning opportunities-including support for ...
Ultra High Net Worth Client Case Representative, Senior Associate
Charlotte, NC · On-site
$84K - $92K/yr
Dedicated onboarding to Vanguard's Advice & Wealth Management business and working model. * Access to development resources, mentorship, and corporate learning opportunities-including support for ...
Ultra High Net Worth Client Case Representative, Senior Associate
Charlotte, NC · On-site
$84K - $92K/yr
Dedicated onboarding to Vanguard's Advice & Wealth Management business and working model. * Access to development resources, mentorship, and corporate learning opportunities-including support for ...
Experience with workflow or case management systems preferred (e.g., BPM, CRaVE) * Basic knowledge of financial services or willingness to learn Special Factors Sponsorship Vanguard is not offering ...
Experience with workflow or case management systems preferred (e.g., BPM, CRaVE) * Basic knowledge of financial services or willingness to learn Special Factors Sponsorship Vanguard is not offering ...
Experience with workflow or case management systems preferred (e.g., BPM, CRaVE) * Basic knowledge of financial services or willingness to learn Special Factors Sponsorship Vanguard is not offering ...
Experience with workflow or case management systems preferred (e.g., BPM, CRaVE) * Basic knowledge of financial services or willingness to learn Special Factors Sponsorship Vanguard is not offering ...
Ultra High Net Worth Client Case Representative, Senior Associate
Malvern, PA · On-site
$84K - $92K/yr
Dedicated onboarding to Vanguard's Advice & Wealth Management business and working model. * Access to development resources, mentorship, and corporate learning opportunities-including support for ...
Ultra High Net Worth Client Case Representative, Senior Associate
Malvern, PA · On-site
$84K - $92K/yr
Dedicated onboarding to Vanguard's Advice & Wealth Management business and working model. * Access to development resources, mentorship, and corporate learning opportunities-including support for ...
Ultra High Net Worth Client Case Representative, Senior Associate
Charlotte, NC · On-site
$84K - $92K/yr
Dedicated onboarding to Vanguard's Advice & Wealth Management business and working model. * Access to development resources, mentorship, and corporate learning opportunities-including support for ...
Ultra High Net Worth Client Case Representative, Senior Associate
Charlotte, NC · On-site
$84K - $92K/yr
Dedicated onboarding to Vanguard's Advice & Wealth Management business and working model. * Access to development resources, mentorship, and corporate learning opportunities-including support for ...
Workforce Continuity Associate
Malvern, PA · On-site
$53K - $55K/yr
Utilize workforce management tools, including Genesys, to support scheduling, forecasting ... Vanguard is not offering visa sponsorship for this position. Base salary range for this role is $53 ...
New
Workforce Continuity Associate
Malvern, PA · On-site
$53K - $55K/yr
Utilize workforce management tools, including Genesys, to support scheduling, forecasting ... Vanguard is not offering visa sponsorship for this position. Base salary range for this role is $53 ...
New
Ultra High Net Worth Client Case Representative, Senior Associate
Scottsdale, AZ · On-site
$84K - $92K/yr
Dedicated onboarding to Vanguard's Advice & Wealth Management business and working model. * Access to development resources, mentorship, and corporate learning opportunities-including support for ...
Ultra High Net Worth Client Case Representative, Senior Associate
Scottsdale, AZ · On-site
$84K - $92K/yr
Dedicated onboarding to Vanguard's Advice & Wealth Management business and working model. * Access to development resources, mentorship, and corporate learning opportunities-including support for ...
Ultra High Net Worth Client Case Representative, Senior Associate
Scottsdale, AZ · On-site
$84K - $92K/yr
Dedicated onboarding to Vanguard's Advice & Wealth Management business and working model. * Access to development resources, mentorship, and corporate learning opportunities-including support for ...
Ultra High Net Worth Client Case Representative, Senior Associate
Scottsdale, AZ · On-site
$84K - $92K/yr
Dedicated onboarding to Vanguard's Advice & Wealth Management business and working model. * Access to development resources, mentorship, and corporate learning opportunities-including support for ...
Customer Relationship Management, Troubleshooting Technical Scenarios, Attention to Detail. * Prioritization and Judgement Special Factors Sponsorship Vanguard is not offering visa sponsorship for ...
New
Customer Relationship Management, Troubleshooting Technical Scenarios, Attention to Detail. * Prioritization and Judgement Special Factors Sponsorship Vanguard is not offering visa sponsorship for ...
New
Demonstrated knowledge of Corporate Actions processes and the ability to audit associate work ... Vanguard is not offering visa sponsorship for this position. Special Factors Sponsorship Vanguard ...
Demonstrated knowledge of Corporate Actions processes and the ability to audit associate work ... Vanguard is not offering visa sponsorship for this position. Special Factors Sponsorship Vanguard ...
Vanguard Jobs Information
Do workers at Vanguard get paid breaks?
74% of people say they get paid breaks.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and July 2026.
Does Vanguard pay people when they’re sick?
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 59 people who took the Breakroom Quiz between December 2024 and July 2026.
At Vanguard, are sick days and vacation days separate paid time off?
75% of people say they have to use vacation days when they’re out sick.
Based on data from 24 people who took the Breakroom Quiz between May 2025 and July 2026.
Is the health insurance from Vanguard affordable enough for their workers?
98% of people say the health insurance costs are okay
Based on data from 40 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people get paid time off at Vanguard?
90% of people say they get paid time off.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and July 2026.
How far ahead of time do people find out their work schedule?
- 40% of people with changing schedules find out their shifts one week or less ahead of time.
- 13% of people with changing schedules find out their shifts two weeks ahead of time.
- 7% of people with changing schedules find out their shifts three weeks ahead of time.
- 40% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and November 2025.
Do workers at Vanguard worry about hours?
93% of people report they don’t worry about getting enough hours.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and March 2026.
Do Vanguard workers get to choose the shifts they work?
39% report that they don’t have enough control over which shifts they work.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and September 2025.
How easy is it for Vanguard workers to change shifts?
37% of people report that it’s hard to change shifts if they need to.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and March 2026.
How easy is it to get time off at Vanguard?
87% of people report it’s easy to get time off.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and July 2026.
Do Vanguard managers change schedules at the last minute?
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and March 2026.
Do jobs at Vanguard spill into time workers aren’t paid for?
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and March 2026.
How easy is it to take sick days at Vanguard?
90% of people report that it’s easy to take time off if they are sick.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and July 2026.
Is a Vanguard job good for students?
100% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and March 2026.
Is working at Vanguard good if you’re a parent or caregiver?
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at Vanguard feel treated with respect by their managers?
93% of people say they’re treated with respect by their managers.
Based on data from 57 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Vanguard get to take their breaks without interruption?
83% of people report that they get to take their breaks without interruption.
Based on data from 59 people who took the Breakroom Quiz between December 2024 and July 2026.
Is it stressful to work at Vanguard?
52% of people say they often feel stressed out at work.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Vanguard enjoy their jobs?
37% of people report they don’t enjoy their job.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Vanguard recommend working with their team?
36% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 64 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get enough training when they start at Vanguard?
76% of people report they got enough training when they started working here.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get support to advance at Vanguard?
In the last year, 78% of people report being given support to advance their career here.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people think Vanguard’s headquarters understands what’s happening where they work?
68% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.
Do workers feel well informed about how Vanguard is doing?
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and July 2026.
Full-time
Posted 9 days ago
Vanguard rating
8.7
Based on 64 frontline employees who took The Breakroom Quiz
15th of 150 rated financial services
Job description
- Process and resolve client-related requests through backend systems and workflow tools (e.g., BPM, CRaVE)
- Investigate issues, perform research, and complete transactions with a high degree of accuracy
- Manage and prioritize a high volume of cases, ensuring work is completed within defined service levels
- Partner with internal teams to resolve issues and ensure smooth end-to-end processing
- Escalate complex or high-risk items appropriately while maintaining ownership of outcomes
- Maintain accurate documentation and updates within internal systems
- Balance multiple workflows and competing priorities in a fast-paced environment
- Take initiative to identify and resolve issues, driving timely results
- Maintain a strong client focus by ensuring quality, accuracy, and efficiency in all work performed
- Identify opportunities to improve processes and reduce operational friction
- Build foundational knowledge of financial products, services, and internal systems
- Minimum of 1 year of related experience (client service or financial services preferred)
- Bachelor's degree or equivalent combination of education and experience
- Strong problem-solving, organizational, and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Demonstrated ability to collaborate and balance stakeholder needs
- Proven initiative, accountability, and results-driven mindset
- Experience with workflow or case management systems preferred (e.g., BPM, CRaVE)
- Basic knowledge of financial services or willingness to learn
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.