ZipRecruiter

Log In

Vanguard
Vanguard

60 Vanguard Group Client Solutions Manager Jobs Hiring Near You

next page

Showing results 1-20

All JobsVanguard Group JobsVanguard Group Client Solutions Manager Jobs

Vanguard Jobs Information

Do workers at Vanguard get paid breaks?

Yes. Most people get paid breaks.
74% of people say they get paid breaks.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Vanguard pay people when they’re sick?

Yes. Most people get paid when they’re sick.
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 59 people who took the Breakroom Quiz between December 2024 and July 2026.

At Vanguard, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 24 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Vanguard affordable enough for their workers?

Most people say the health insurance costs are okay.
98% of people say the health insurance costs are okay
Based on data from 40 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Vanguard?

Most people get paid time off work.
90% of people say they get paid time off.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 40% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 40% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 15 people who took the Breakroom Quiz between December 2024 and November 2025.

Do workers at Vanguard worry about hours?

Most people don’t worry about getting enough hours.
93% of people report they don’t worry about getting enough hours.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Vanguard workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
39% report that they don’t have enough control over which shifts they work.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it for Vanguard workers to change shifts?

Some people find it hard to change shifts.
37% of people report that it’s hard to change shifts if they need to.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at Vanguard?

Most people find it easy to get time off.
87% of people report it’s easy to get time off.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Vanguard managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and March 2026.

Do jobs at Vanguard spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to take sick days at Vanguard?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and July 2026.

Is a Vanguard job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and March 2026.

Is working at Vanguard good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Vanguard feel treated with respect by their managers?

Most people feel treated with respect by their managers.
93% of people say they’re treated with respect by their managers.
Based on data from 57 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Vanguard get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 59 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Vanguard?

Some people feel stressed here.
52% of people say they often feel stressed at work.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Vanguard enjoy their jobs?

Only some people enjoy their job.
37% of people report they don’t enjoy their job.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Vanguard recommend working with their team?

Only some people recommend working with their team.
36% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 64 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Vanguard?

Most people got enough training when they started.
76% of people report they got enough training when they started working here.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Vanguard?

Most people are given support to advance their career here.
In the last year, 78% of people report being given support to advance their career here.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Vanguard’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
68% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Vanguard is doing?

Most people feel well informed about how the company is doing.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and July 2026.

What other companies are hiring for Client Solutions Manager jobs?

What are the most popular jobs at Vanguard Group?

Risk Director, Personal Wealth (Cash and Savings)

Vanguard Group, Inc.

Malvern, PA • On-site

Full-time

Posted 26 days ago

Vanguard rating

8.7

Company rating: 8.7 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

16th of 152 rated financial services

Job description

Overview:
Personal Wealth is transforming how investors access personalized financial advice. Vanguard's Personal Wealth division helps individuals and families achieve their financial goals through a broad spectrum of advice and wealth management solutions-ranging from digital advice and financial planning to comprehensive wealth, trust, and family office services. Serving investors across all stages of their financial journey, Personal Wealth combines Vanguard's client-first philosophy, low-cost investing expertise, and innovative technology to deliver advice at scale. The division operates across a complex landscape of advice, brokerage, cash management, wealth management, and technology-enabled services, creating unique opportunities to influence both business outcomes and client success.
Cash & Savings is responsible for Vanguard's cash management ecosystem, helping clients save, spend, move, and access their money with confidence. The portfolio includes Vanguard Cash Deposit (VCD), Cash Plus, debit card capabilities, interest rate and tiering programs, money movement services, and the policies, operational processes, and governance frameworks that support them. These offerings sit at the intersection of investing, banking, payments, fraud prevention, and client experience, creating unique opportunities and risks as Vanguard expands its cash capabilities and evolves toward more bank-like client experiences.
We are seeking a Risk Director to provide independent risk oversight, credible challenge, and strategic risk advisory support across this growing portfolio. As a trusted advisor to business leadership, the Risk Director will partner closely with product, operations, technology, legal, compliance, financial crimes, and third-party providers, including sponsor banks, payment processors, and network partners, to ensure new capabilities are designed, launched, and scaled in a risk-smart, compliant, and operationally resilient manner. The role provides operational risk expertise, guidance, oversight, and assurance services across cash products, payments, and money movement capabilities, while helping strengthen divisional risk frameworks to support effective risk identification, mitigation, governance, and decision-making.
The impact you'll make:
This role is particularly important as Vanguard continues to modernize money movement capabilities, expand Cash Plus, launch debit card capabilities, and enhance client access, speed, transparency, and flexibility. The Risk Director will oversee risks associated with cash products, deposits, interest rate and tiering programs, money movement policies and operations, payment capabilities, third-party banking relationships, fraud prevention, operational resiliency, and regulatory compliance. The successful candidate will understand and challenge complex risks associated with funds availability, transaction processing, fraud and scam mitigation, money movement infrastructure, and emerging payment capabilities while influencing executive decision-making through risk assessments, strategic advisory support, and effective challenge.
The ideal candidate excels at these top capabilities:
  • Experience partnering with cross-functional teams (product, technology, operations, legal, compliance) and third-party vendors to support the design, launch, and ongoing oversight of payment products in complex, highly regulated environments.
  • Demonstrated familiarity with payments ecosystems, including debit card programs, money movement, real-time payments, and digital payment models, across issuer, processor, network, and/or sponsor bank environments.
  • Demonstrated expertise in payment products, money movement operations, and associated regulatory and industry frameworks (e.g., Reg E, dispute handling, error resolution, fraud and scam management, NACHA Operating Rules, AML/KYC, PCI-DSS, consumer protection requirements, and third-party payment ecosystems).
  • Partner with the business to mitigate risk and optimize process efficiency across debit card and digital payment operations. Apply deep industry and technical risk expertise to design effective controls spanning KYC, transaction monitoring, fraud and scam prevention, dispute processes, risk tolerances, and limits.
  • Provide consultative support as new products, services, processes, and procedures are developed.
  • Assess the design and effectiveness of existing controls supporting payment products and transaction flows, leveraging industry best practices to recommend enhancements as needed. Apply enterprise risk management concepts consistently when evaluating and communicating payment-related risk exposures.

Responsibilities:
  • Hire, evaluate, and supervise crew. Provides guidance, training, and coaching as necessary to develop crew. Set performance standards, review performance, and make informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
  • Partner with key stakeholders to establish and implement risk and control management standards within the division's processes, based on the divisional risk profile and enterprise and divisional policies and standards. Provide vision and leadership regarding existing and emerging risks, in alignment with strategic priorities.
  • Provide independent oversight of Line 1 risk activities, with a primary responsibility to challenge completeness, consistency, quality, and judgment in how risks are identified, assessed, and managed. Ensure that the division has an appropriate level of review of key controls, and that key controls are designed in accordance with established standards.
  • Partner in risk identification and challenges completeness and consistency of identified risks. Provides industry and enterprise-wide insights to inform the business on current and emerging risks. Performs independent risk assessments for selected high-impact, critical, or thematic risks.
  • Monitor and enable adherence to the enterprise risk governance policies, standards, and procedures. Develop, maintain, and evolve a comprehensive program for monitoring and challenging the risk and control effectiveness in the business.
  • Produce independent risk reporting and enterprise-wide insights for divisional leadership and governance forums to enable the business to make risk informed decisions.
  • Lead and oversee a team of risk practitioners in analyzing risks, applying risk methodologies, and considering business context in advising the business on key risks. Accountable for the timely completion of risk projects and initiatives.
  • Develop and maintain in-depth knowledge and awareness of industry, risk management practices, and regulatory and/or policy changes. Take an active role in industry forums and remains current on issues and regulatory events affecting the division, firm, and industry.
  • Embed deep, division-specific acumen into risk management. Provide relevant, tailored guidance and advice to strengthen decision-making across the division's complex business operations and strategic initiatives.
  • Participate in special projects and performs other duties as assigned, partnering with enterprise risk, legal, compliance, audit, and internal and external stakeholders as appropriate.

Qualifications: What you'll bring:
  • Minimum of 10 years of progressive experience in wealth management and/or personal investment advisory services, with at least 8 years of risk management and payments risk experience, with hands-on involvement in debit card programs and/or transactional product launches
  • Undergraduate degree required; graduate degree preferred (e.g., JD, MBA, MS in Risk/Finance).
  • Relevant payments or risk certifications (e.g., NACHA) a plus.
  • Hands-on masterly of operational risk frameworks and control assurance (control design, testing, monitoring, reporting). You know what "good" looks like - and how to build it.
  • Demonstrated people leadership capabilities, including building scalable teams, developing leaders, and driving a strong risk culture.
  • Exceptional communicator and strategic thinker who shapes outcomes through strong judgement, clarity of message, and an ability to bring stakeholders along. You build buy-in across senior leaders while navigating complexity with confidence.

Preferred Subject Matter Expertise:
  • Cash management products
  • Money movement operations
  • ACH and wire processing
  • Debit card programs
  • Fraud prevention and transaction monitoring
  • Regulation E
  • NACHA Operating Rules
  • AML/KYC
  • PCI-DSS
  • Sponsor bank and payment network oversight

Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

What Vanguard employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply