... management solutions-ranging from digital advice and financial planning to comprehensive wealth ... combines Vanguard's client-first philosophy, low-cost investing expertise, and innovative ...

60 Vanguard Group Client Solutions Manager Jobs Hiring Near You
... management solutions-ranging from digital advice and financial planning to comprehensive wealth ... combines Vanguard's client-first philosophy, low-cost investing expertise, and innovative ...
... solutions-ranging from digital advice and financial planning to comprehensive wealth, trust, and ... client success. Cash & Savings is responsible for Vanguard's cash management ecosystem, helping ...
... solutions-ranging from digital advice and financial planning to comprehensive wealth, trust, and ... client success. Cash & Savings is responsible for Vanguard's cash management ecosystem, helping ...
... solutions-ranging from digital advice and financial planning to comprehensive wealth, trust, and ... client success. Cash & Savings is responsible for Vanguard's cash management ecosystem, helping ...
... solutions-ranging from digital advice and financial planning to comprehensive wealth, trust, and ... client success. Cash & Savings is responsible for Vanguard's cash management ecosystem, helping ...
... management solutions-ranging from digital advice and financial planning to comprehensive wealth ... combines Vanguard's client-first philosophy, low-cost investing expertise, and innovative ...
... management solutions-ranging from digital advice and financial planning to comprehensive wealth ... combines Vanguard's client-first philosophy, low-cost investing expertise, and innovative ...
What it will take * 10+ years of experience in wealth management, investment strategy, portfolio ... into scalable client solutions. Special Factors Sponsorship Vanguard is not offering visa ...
New
What it will take * 10+ years of experience in wealth management, investment strategy, portfolio ... into scalable client solutions. Special Factors Sponsorship Vanguard is not offering visa ...
New
Client Success Executive, Northeast
Malvern, PA · On-site
$75K - $102K/yr
Uses strong relationship management skills and knowledge of client needs to create relationship ... Processes may not be clearly defined and may require creative solutions. 4. Facilitates the ...
Client Success Executive, Northeast
Malvern, PA · On-site
$75K - $102K/yr
Uses strong relationship management skills and knowledge of client needs to create relationship ... Processes may not be clearly defined and may require creative solutions. 4. Facilitates the ...
Manager, Financial Advisors
Dallas, TX · On-site
... financial solutions aligned with the unique goals and legacy aspirations of high-net-worth ... Ensure regulatory compliance and uphold Vanguard's fiduciary standards in all client interactions ...
Manager, Financial Advisors
Dallas, TX · On-site
... financial solutions aligned with the unique goals and legacy aspirations of high-net-worth ... Ensure regulatory compliance and uphold Vanguard's fiduciary standards in all client interactions ...
Client Success Executive, Northeast
Malvern, PA · On-site
$75K - $102K/yr
Uses strong relationship management skills and knowledge of client needs to create relationship ... Processes may not be clearly defined and may require creative solutions. 4. Facilitates the ...
Client Success Executive, Northeast
Malvern, PA · On-site
$75K - $102K/yr
Uses strong relationship management skills and knowledge of client needs to create relationship ... Processes may not be clearly defined and may require creative solutions. 4. Facilitates the ...
Extended Hours Client Representative
Oklahoma City, OK · On-site
$64K - $70K/yr
... Vanguard Advice & Wealth Management clients during non-traditional business hours, which may ... tailored solutions. * Foster trust and reliability through consistent, high-quality service.
Extended Hours Client Representative
Oklahoma City, OK · On-site
$64K - $70K/yr
... Vanguard Advice & Wealth Management clients during non-traditional business hours, which may ... tailored solutions. * Foster trust and reliability through consistent, high-quality service.
Extended Hours Client Representative
Madison, WI · On-site
$64K - $70K/yr
... Vanguard Advice & Wealth Management clients during non-traditional business hours, which may ... tailored solutions. * Foster trust and reliability through consistent, high-quality service.
Extended Hours Client Representative
Madison, WI · On-site
$64K - $70K/yr
... Vanguard Advice & Wealth Management clients during non-traditional business hours, which may ... tailored solutions. * Foster trust and reliability through consistent, high-quality service.
Extended Hours Client Representative
Nashville, TN · On-site
$64K - $70K/yr
... Vanguard Advice & Wealth Management clients during non-traditional business hours, which may ... tailored solutions. * Foster trust and reliability through consistent, high-quality service.
Extended Hours Client Representative
Nashville, TN · On-site
$64K - $70K/yr
... Vanguard Advice & Wealth Management clients during non-traditional business hours, which may ... tailored solutions. * Foster trust and reliability through consistent, high-quality service.
Extended Hours Client Representative
Frankfort, KY · On-site
$64K - $70K/yr
... Vanguard Advice & Wealth Management clients during non-traditional business hours, which may ... tailored solutions. * Foster trust and reliability through consistent, high-quality service.
Extended Hours Client Representative
Frankfort, KY · On-site
$64K - $70K/yr
... Vanguard Advice & Wealth Management clients during non-traditional business hours, which may ... tailored solutions. * Foster trust and reliability through consistent, high-quality service.
Extended Hours Client Representative
Malvern, PA · On-site
$64K - $70K/yr
... Vanguard Advice & Wealth Management clients during non-traditional business hours, which may ... tailored solutions. * Foster trust and reliability through consistent, high-quality service.
Extended Hours Client Representative
Malvern, PA · On-site
$64K - $70K/yr
... Vanguard Advice & Wealth Management clients during non-traditional business hours, which may ... tailored solutions. * Foster trust and reliability through consistent, high-quality service.
Extended Hours Client Representative
Scottsdale, AZ · On-site
$64K - $70K/yr
... Vanguard Advice & Wealth Management clients during non-traditional business hours, which may ... tailored solutions. * Foster trust and reliability through consistent, high-quality service.
Extended Hours Client Representative
Scottsdale, AZ · On-site
$64K - $70K/yr
... Vanguard Advice & Wealth Management clients during non-traditional business hours, which may ... tailored solutions. * Foster trust and reliability through consistent, high-quality service.
Extended Hours Client Representative
Charleston, WV · On-site
$64K - $70K/yr
... Vanguard Advice & Wealth Management clients during non-traditional business hours, which may ... tailored solutions. * Foster trust and reliability through consistent, high-quality service.
Extended Hours Client Representative
Charleston, WV · On-site
$64K - $70K/yr
... Vanguard Advice & Wealth Management clients during non-traditional business hours, which may ... tailored solutions. * Foster trust and reliability through consistent, high-quality service.
Extended Hours Client Representative
Charlotte, NC · On-site
$64K - $70K/yr
... Vanguard Advice & Wealth Management clients during non-traditional business hours, which may ... tailored solutions. * Foster trust and reliability through consistent, high-quality service.
Extended Hours Client Representative
Charlotte, NC · On-site
$64K - $70K/yr
... Vanguard Advice & Wealth Management clients during non-traditional business hours, which may ... tailored solutions. * Foster trust and reliability through consistent, high-quality service.
Extended Hours Client Representative
Indianapolis, IN · On-site
$64K - $70K/yr
... Vanguard Advice & Wealth Management clients during non-traditional business hours, which may ... tailored solutions. * Foster trust and reliability through consistent, high-quality service.
Extended Hours Client Representative
Indianapolis, IN · On-site
$64K - $70K/yr
... Vanguard Advice & Wealth Management clients during non-traditional business hours, which may ... tailored solutions. * Foster trust and reliability through consistent, high-quality service.
Financial Advisor Manager
Dallas, TX · On-site
... financial solutions aligned with the unique goals and legacy aspirations of high-net-worth ... Ensure regulatory compliance and uphold Vanguard's fiduciary standards in all client interactions ...
Financial Advisor Manager
Dallas, TX · On-site
... financial solutions aligned with the unique goals and legacy aspirations of high-net-worth ... Ensure regulatory compliance and uphold Vanguard's fiduciary standards in all client interactions ...
Extended Hours Client Representative
Montgomery, AL · On-site
$64K - $70K/yr
... Vanguard Advice & Wealth Management clients during non-traditional business hours, which may ... tailored solutions. * Foster trust and reliability through consistent, high-quality service.
Extended Hours Client Representative
Montgomery, AL · On-site
$64K - $70K/yr
... Vanguard Advice & Wealth Management clients during non-traditional business hours, which may ... tailored solutions. * Foster trust and reliability through consistent, high-quality service.
Extended Hours Client Representative
Columbia, SC · On-site
$64K - $70K/yr
... Vanguard Advice & Wealth Management clients during non-traditional business hours, which may ... tailored solutions. * Foster trust and reliability through consistent, high-quality service.
Extended Hours Client Representative
Columbia, SC · On-site
$64K - $70K/yr
... Vanguard Advice & Wealth Management clients during non-traditional business hours, which may ... tailored solutions. * Foster trust and reliability through consistent, high-quality service.
Vanguard Jobs Information
Do workers at Vanguard get paid breaks?
74% of people say they get paid breaks.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and July 2026.
Does Vanguard pay people when they’re sick?
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 59 people who took the Breakroom Quiz between December 2024 and July 2026.
At Vanguard, are sick days and vacation days separate paid time off?
75% of people say they have to use vacation days when they’re out sick.
Based on data from 24 people who took the Breakroom Quiz between May 2025 and July 2026.
Is the health insurance from Vanguard affordable enough for their workers?
98% of people say the health insurance costs are okay
Based on data from 40 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people get paid time off at Vanguard?
90% of people say they get paid time off.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and July 2026.
How far ahead of time do people find out their work schedule?
- 40% of people with changing schedules find out their shifts one week or less ahead of time.
- 13% of people with changing schedules find out their shifts two weeks ahead of time.
- 7% of people with changing schedules find out their shifts three weeks ahead of time.
- 40% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and November 2025.
Do workers at Vanguard worry about hours?
93% of people report they don’t worry about getting enough hours.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and March 2026.
Do Vanguard workers get to choose the shifts they work?
39% report that they don’t have enough control over which shifts they work.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and September 2025.
How easy is it for Vanguard workers to change shifts?
37% of people report that it’s hard to change shifts if they need to.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and March 2026.
How easy is it to get time off at Vanguard?
87% of people report it’s easy to get time off.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and July 2026.
Do Vanguard managers change schedules at the last minute?
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and March 2026.
Do jobs at Vanguard spill into time workers aren’t paid for?
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and March 2026.
How easy is it to take sick days at Vanguard?
90% of people report that it’s easy to take time off if they are sick.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and July 2026.
Is a Vanguard job good for students?
100% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and March 2026.
Is working at Vanguard good if you’re a parent or caregiver?
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at Vanguard feel treated with respect by their managers?
93% of people say they’re treated with respect by their managers.
Based on data from 57 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Vanguard get to take their breaks without interruption?
83% of people report that they get to take their breaks without interruption.
Based on data from 59 people who took the Breakroom Quiz between December 2024 and July 2026.
Is it stressful to work at Vanguard?
52% of people say they often feel stressed out at work.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Vanguard enjoy their jobs?
37% of people report they don’t enjoy their job.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Vanguard recommend working with their team?
36% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 64 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get enough training when they start at Vanguard?
76% of people report they got enough training when they started working here.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get support to advance at Vanguard?
In the last year, 78% of people report being given support to advance their career here.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people think Vanguard’s headquarters understands what’s happening where they work?
68% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.
Do workers feel well informed about how Vanguard is doing?
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and July 2026.
Full-time
Posted 5 days ago
Vanguard rating
8.7
Based on 64 frontline employees who took The Breakroom Quiz
15th of 150 rated financial services
Job description
Personal Wealth is transforming how investors access personalized financial advice. Vanguard's Personal Wealth division helps individuals and families achieve their financial goals through a broad spectrum of advice and wealth management solutions-ranging from digital advice and financial planning to comprehensive wealth, trust, and family office services. Serving investors across all stages of their financial journey, Personal Wealth combines Vanguard's client-first philosophy, low-cost investing expertise, and innovative technology to deliver advice at scale. The division operates across a complex landscape of advice, brokerage & investments, cash management, wealth management, and technology-enabled services, creating unique opportunities to influence both business outcomes and client success.
Brokerage & Investments is responsible for Vanguard's self-directed broker-dealer platform and 529 businesses, serving millions of investors through a broad range of investment, trading, lending, and wealth-building capabilities. The division oversees a complex portfolio that includes equity, options, and fixed income trading platforms; margin and fully paid lending programs; client eligibility and financial benefit frameworks; 529 plans; tax, cost basis, and regulatory reporting capabilities; product and platform governance; alternative investment offerings; and emerging capabilities such as digital assets and tokenization. These businesses operate within a highly regulated and rapidly evolving environment where client protection, operational resiliency, technology transformation, and regulatory compliance are critical to long-term success.
We are seeking a Risk Director to provide independent risk oversight, credible challenge, and strategic risk advisory support across this diverse portfolio. As a trusted partner to business leadership, the Risk Director will help assess, monitor, and mitigate operational, regulatory, compliance, technology, and emerging risks associated with both established and evolving broker-dealer capabilities. The role requires deep business acumen, strong regulatory and risk management expertise, and the ability to influence outcomes across complex cross-functional initiatives while maintaining an independent risk perspective.
The impact you'll make:
This role is particularly important as Vanguard continues to modernize its brokerage platform, expand product capabilities, and navigate an increasingly complex industry landscape. The Risk Director will be expected to understand the unique risks associated with trading, lending, investor eligibility and benefit programs, tax and reporting functions, product governance, alternative investments, digital assets, and tokenization initiatives. The successful candidate will partner closely with business, technology, operations, legal, compliance, and audit stakeholders to strengthen risk management practices, enhance governance and control effectiveness, and provide thoughtful risk-based guidance that enables innovation while protecting Vanguard, its clients, and its reputation.
The ideal candidate excels at these top capabilities:
- Develop and maintain deep expertise across brokerage and investment products and services, including equities, options, fixed income trading, margin lending, fully paid lending, 529 plans, financial benefit programs, tax and cost basis capabilities, regulatory reporting processes, and product and platform governance frameworks.
- Provide independent risk assessment and challenge for new and evolving business capabilities, including alternative investments, digital assets, tokenization initiatives, and other emerging broker-dealer products and services.
- Evaluate the design and effectiveness of controls supporting brokerage products, trading activities, client eligibility frameworks, product governance processes, and associated operational activities, recommending enhancements where appropriate.
Responsibilities:
- Hire, evaluate, and supervise crew. Provides guidance, training, and coaching as necessary to develop crew. Set performance standards, review performance, and make informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
- Partner with key stakeholders to establish and implement risk and control management standards within the division's processes, based on the divisional risk profile and enterprise and divisional policies and standards. Provide vision and leadership regarding existing and emerging risks, in alignment with strategic priorities.
- Provide independent oversight of Line 1 risk activities, with a primary responsibility to challenge completeness, consistency, quality, and judgment in how risks are identified, assessed, and managed. Ensure that the division has an appropriate level of review of key controls, and that key controls are designed in accordance with established standards.
- Partner in risk identification and challenges completeness and consistency of identified risks. Provides industry and enterprise-wide insights to inform the business on current and emerging risks. Performs independent risk assessments for selected high-impact, critical, or thematic risks.
- Monitor and enable adherence to the enterprise risk governance policies, standards, and procedures. Develop, maintain, and evolve a comprehensive program for monitoring and challenging the risk and control effectiveness in the business.
- Produce independent risk reporting and enterprise-wide insights for divisional leadership and governance forums to enable the business to make risk informed decisions.
- Lead and oversee a team of risk practitioners in analyzing risks, applying risk methodologies, and considering business context in advising the business on key risks. Accountable for the timely completion of risk projects and initiatives.
- Develop and maintain in-depth knowledge and awareness of industry, risk management practices, and regulatory and/or policy changes. Take an active role in industry forums and remains current on issues and regulatory events affecting the division, firm, and industry.
- Embed deep, division-specific acumen into risk management. Provide relevant, tailored guidance and advice to strengthen decision-making across the division's complex business operations and strategic initiatives.
- Participate in special projects and performs other duties as assigned, partnering with enterprise risk, legal, compliance, audit, and internal and external stakeholders as appropriate.
Qualifications: What you'll bring:
- Minimum of 10 years of progressive experience in wealth management and/or personal investment advisory services, with at least 8 years of risk management experience.
- Undergraduate degree required; graduate degree preferred (e.g., JD, MBA, MS in Risk/Finance).
- Hands-on masterly of operational risk frameworks and control assurance (control design, testing, monitoring, reporting). You know what "good" looks like - and how to build it.
- Demonstrated people leadership capabilities, including building scalable teams, developing leaders, and driving a strong risk culture.
- Exceptional communicator and strategic thinker who shapes outcomes through strong judgement, clarity of message, and an ability to bring stakeholders along. You build buy-in across senior leaders while navigating complexity with confidence.
Preferred Subject Matter Expertise:
- FINRA broker-dealer regulations
- Regulation Best Interest (Reg BI)
- Margin lending
- Options products
- Securities lending / Fully Paid Lending
- 529 plans
- Tax and cost basis reporting
- Regulatory reporting
- Product and platform governance
- Market structure and trading platforms
- Operational risk and control frameworks
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.