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61 Vanguard Group Management Associate Jobs Hiring Near You

Vanguard Group

Administrative Associate

Malvern, PA · On-site

$17.25 - $21.25/hr

Manage complex calendar scheduling for the Global Head of Culture, Development, Inclusion ... About Vanguard At Vanguard, we don't just have a mission-we're on a mission. To work for the ...

Vanguard Group

Administrative Associate

Malvern, PA · On-site

$17.25 - $21.25/hr

... Vanguard's business and AI ambitions, define enterprise architecture, and build and operate world ... Calendar Management : Maintain a complex and ever-changing calendar, resolving conflicts ...

Vanguard Group

Client Relationship Associate

Charlotte, NC · On-site

$74K - $77K/yr

At Vanguard, we have a client-first mentality that we live and breathe every day through our ... Strong interpersonal and client relationship management (CRM) skills to engage with our clients and ...

Vanguard Group

Administrative Associate

Scottsdale, AZ · On-site

$17.75 - $22/hr

At Vanguard, we're on a mission-to stand for all investors, to treat them fairly, and to give them ... As an Administrative Associate, you're not just managing schedules-you're creating the conditions ...

Vanguard Group

Client Relationship Associate

Malvern, PA · On-site

$74K - $77K/yr

At Vanguard, we have a client-first mentality that we live and breathe every day through our ... Strong interpersonal and client relationship management (CRM) skills to engage with our clients and ...

Vanguard Group

Administrative Associate

Malvern, PA · On-site

$17.25 - $21.25/hr

Calendar Management : Maintain a complex and ever-changing calendar, resolving conflicts ... About Vanguard At Vanguard, we don't just have a mission-we're on a mission. To work for the ...

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Vanguard Jobs Information

Do workers at Vanguard get paid breaks?

Yes. Most people get paid breaks.
76% of people say they get paid breaks.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and May 2026.

Does Vanguard pay people when they’re sick?

Yes. Most people get paid when they’re sick.
87% of people say they would get paid if they were sick but scheduled to work.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and May 2026.

At Vanguard, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
71% of people say they have to use vacation days when they’re out sick.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Vanguard affordable enough for their workers?

Most people say the health insurance costs are okay.
97% of people say the health insurance costs are okay
Based on data from 37 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at Vanguard?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 26 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 38% of people with changing schedules find out their shifts one week or less ahead of time.
  • 15% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 46% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2025.

Do workers at Vanguard worry about hours?

Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Vanguard workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
39% report that they don’t have enough control over which shifts they work.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it for Vanguard workers to change shifts?

Some people find it hard to change shifts.
39% of people report that it’s hard to change shifts if they need to.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at Vanguard?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Vanguard managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and March 2026.

Do jobs at Vanguard spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to take sick days at Vanguard?

Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Vanguard good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Vanguard feel treated with respect by their managers?

Most people feel treated with respect by their managers.
92% of people say they’re treated with respect by their managers.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Vanguard get to take their breaks without interruption?

Most people get breaks without interruption.
85% of people report that they get to take their breaks without interruption.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at Vanguard?

Some people feel stressed out here.
48% of people say they often feel stressed out at work.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Vanguard enjoy their jobs?

Only some people enjoy their job.
39% of people report they don’t enjoy their job.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Vanguard recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 60 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at Vanguard?

Most people got enough training when they started.
78% of people report they got enough training when they started working here.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at Vanguard?

Most people are given support to advance their career here.
In the last year, 80% of people report being given support to advance their career here.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think Vanguard’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
70% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how Vanguard is doing?

Most people feel well informed about how the company is doing.
74% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and May 2026.
What other companies are hiring for Management Associate jobs?
What are the most popular jobs at Vanguard Group?
Client Service Excellence Representative - RS

Client Service Excellence Representative - RS

Vanguard Group

Columbus, OH • On-site

$60K - $67K/yr

Full-time

Posted 4 days ago

Vanguard rating

8.7

Company rating: 8.7 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

14th of 138 rated financial services

Job description

Are you ready to help us redefine what exceptional client service looks like? Join our team of "crew" as a Client Service Excellence Center associate!
About this Job:
At Vanguard, we have a client-first mentality that we realize every day through our mission, "to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success." Our Client Service Excellence Center associates fulfill our mission by helping our clients through life's biggest moments - from buying their first home to preparing for retirement. In this role, you will connect with clients via inbound phone calls to assist with their account-related needs.
If you have a passion for helping others, building your client services skillset, and giving every investor the best chance for investment success, join our team of "crew" as a Client Service Excellence Center associate!
At Vanguard, we believe in supporting our "crew" personally through all life stages. Our benefits package was designed with you in mind, including benefits centered around financial and career stability, longevity, and balance. Total potential compensation range for your first full year in this role is $60,500 - 67,500 ($52,000 -$58,000 base salary determined by skills and experience, plus quarterly performance-based bonuses, merit increases, and company bonuses) plus up to a $15,000 bonus upon obtaining the required licensing. We also believe in recognizing your commitment to excellence. To celebrate your dedication, we offer milestone rewards in this role:
  • $10,000 at your 3-year anniversary
  • $20,000 at your 5-year anniversary
  • $20,000 every 5 years thereafter

Work Model: This role will be fully remote. Although this position is designated as fully remote, it is a condition of the role that you perform all of your work duties from within the state of Ohio.
Licensing Requirement: The SIE is a mandatory requirement of the job and must be obtained no later than 14 calendar days before identified start date. Vanguard will provide training resources and a voucher to cover the exam cost.
Responsibilities:
We are here to simplify the world of investing, meet our clients where they are, and ensure they feel supported when they call in to Vanguard. As a Client Service Excellence Representative, you will:
  • Partner with our clients via inbound phone calls to assist them with a wide range of financial inquiries, from account maintenance to identifying and resolving issues.
  • Lead with empathy and an owner's mindset to solve problems, help uncover client needs, and provide timely and accurate solutions to clients.
  • Collaborate with internal departments through various strategic initiatives to continuously improve the client and "crew" experience.

What it takes:
You don't have to be a financial expert to be an advocate for our clients! This role at its core has one main goal: to create and maintain exceptional client experiences. We welcome, and encourage, individuals from all backgrounds - the most important things you need are a passion for helping others, strong client service experience, and a desire to continuously grow your expertise. We have seen most success from individuals with:
  • 3+ years of customer-facing and/or in-bound phone experience, demonstrated by strong interpersonal and client relationship management (CRM) skills.
  • A strong sense of ownership for client outcomes-taking initiative and accountability, anticipating needs, and ensuring every interaction instills trust.
  • A learner's attitude and an appetite to continuously build your knowledge.
  • High school, associate degree, or bachelor's degree.
  • This job requires a Series 7 and 63 regulatory license and/or registration (e.g. FINRA, state, SFC). These will be determined by Compliance based on role-specific duties.
  • A desire for stability and takes pride in building a long-term career in client service.

Special Factors:
Please note new hires may need to be full jurisdiction registered in all US states and territories.
Vanguard is not offering visa sponsorship for this position.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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