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Do workers at UniFirst get paid breaks?

Sometimes. Only some people get paid breaks.
43% of people say they don’t get paid breaks.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

Does UniFirst pay people when they’re sick?

Yes. Most people get paid when they’re sick.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 63 people who took the Breakroom Quiz between August 2025 and August 2026.

At UniFirst, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
70% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 63 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from UniFirst affordable enough for their workers?

Most people say the health insurance costs are okay.
72% of people say the health insurance costs are okay
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at UniFirst?

Most people get paid time off work.
99% of people say they get paid time off.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 81% of people with changing schedules find out their shifts one week or less ahead of time.
  • 6% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 16 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at UniFirst worry about hours?

Most people don’t worry about getting enough hours.
87% of people report they don’t worry about getting enough hours.
Based on data from 71 people who took the Breakroom Quiz between November 2024 and August 2026.

Do UniFirst workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for UniFirst workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to get time off at UniFirst?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and August 2026.

Do UniFirst managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 74 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at UniFirst spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 77 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at UniFirst?

Most people find it easy to take sick days.
75% of people report that it’s easy to take time off if they are sick.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at UniFirst good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
70% of people who care for a child or other relative report this is a good place to work.
Based on data from 57 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at UniFirst feel treated with respect by their managers?

Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at UniFirst get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at UniFirst?

Most people feel stressed here.
77% of people say they often feel stressed at work.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at UniFirst enjoy their jobs?

Only some people enjoy their job.
39% of people report they don’t enjoy their job.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at UniFirst recommend working with their team?

Only some people recommend working with their team.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at UniFirst?

Some people didn’t get enough training when they started.
55% of people report they didn’t get enough training when they started working here.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at UniFirst?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think UniFirst’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how UniFirst is doing?

Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

What are the most popular jobs at Unifirst?

What are the most popular categories at Unifirst?

Infographic showing various Part Time job openings at Unifirst in the United States as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% Physical job distribution.

(Part Time) Customer Service Representative - UniFirst

UniFirst

Whippany, NJ • On-site

Part-time

PTO

Posted yesterday

New

UniFirst rating

6.6

Company rating: 6.6 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

146th of 256 rated facilities management

Job description

(Part Time) Customer Service Representative - UniFirst
UniFirst is seeking a dedicated Part Time Customer Service Representative to join our team. You will be a key player in delivering outstanding customer service as a liaison between customers and the company. At UniFirst we have a 5-day work week, enjoy Saturday and Sunday off!! We have an immediate opening and provide on the job training.
What you'll be doing:
  • Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
  • Provide excellent customer service to both customers and UniFirst personnel.

  • Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst's escalation process.
  • Partner and provide administrative support to UniFirst's Sales Department.
  • Perform basic data entry and other additional duties.

What we're looking for:
  • 2 years of Customer Service experience in an administrative setting is preferred.
  • Prior Accounts Receivable experience is highly encouraged.
  • High School diploma or GED equivalent is recommended.
  • Verbal & written communication skills: professional telephone and email etiquette.

  • Essential skills: active listener, responsive, and personable.
  • Computer skills: proficient knowledge of Microsoft Office products (i.e. Outlook, Excel, Word, TEAMS, etc)
  • Time management and organizational skills with attention to detail.
  • A collaborative, team-player capable of working independently.
  • Problem solver in a dynamic environment.

  • Comfortable performing basic mathematical skills (i.e. adding, subtracting, multiplying, dividing, etc.)

What's in it for you?
Training: We emphasize continuous learning and professional development, fostering a culture of growth and enabling team partners to reach their full potential. You'll receive on-the-job training, robust online training modules through our Service Certificate Program - Customer Service Representative, and access to UniFirst's innovative training platform, The Learning Center.
Career Mobility: We're a growing company offering significant avenues for personal development and growth. Some companies like to promote from within, we love to!
Community Culture: Our unique community culture is what makes UniFirst an organization that stands out from the rest.
Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful.
Pay & Benefits:
On the job training, Paid Time Off, Paid Holidays, Direct Payroll Deposit, and Employee Referral Bonuses Program.
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 2 billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.

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About UniFirst

Sourced by ZipRecruiter

The year was 1936 and Aldo Croatti had a vision: to serve the men and women who put in a hard day’s work. He founded a laundry business to clean clothes of factory workers and others in the heavy-soil business. With UniFirst, he created an entirely new concept: uniform rental services. This business concept gained popularity because it delivered on a key customer need: helping businesses work safer and smarter while presenting a better business image. Aldo’s vision spurred the growth of an entire industry. Since then, UniFirst has evolved into a leader in the uniform rental services industry. With headquarters located in Wilmington, MA, UniFirst operates 260-plus facilities throughout North and Central America and Europe. We serve over 300,000 customers and outfit over 2 million workers across a variety of industries—from automotive to transportation and warehousing, construction, and everything in between. We proudly serve nearly half of Fortune 500 companies and their hardworking employees.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Wilmington, MA, US

Year founded

1936

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