60 Twitch Customer Support Representative Jobs Hiring Near You

About Us:

Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We're about community, inside and out. You'll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We're on a quest to empower live communities, so if this sounds good to you, see what we're up to on LinkedIn and X, and discover the projects we're solving on our Blog.

About the Role:

Twitch is searching for a Creator Outreach Associate to identify, persuade, and successfully onboard emerging talent to the Twitch livestreaming community. As the ideal candidate, you are fascinated by creator communities and stay on the cutting edge of creator and influencer trends and cultural moments. You are fluent in the ever-evolving language of creators and influencers. You know where the next generation of live streamers will be found, how to get them to Twitch, and how to get them set up and streaming successfully. You'll be determined, organized, methodical, and have a deep personal drive to see new creators succeed on Twitch. You'll operate with a high degree of autonomy, be quick to learn, and always look for new ways to improve your work. This is a high-volume, metrics-driven role: you'll be responsible for reaching out to a weekly target of new creators and guiding them through to their first stream. Targets may adjust over time with business needs. This is a fixed-term contract position based in the United States, ending mid-December 2026.

You Will:

• Search widely across platforms and communities to spot emerging talent, understand what's resonating culturally, and proactively reach out to creators who could thrive on Twitch.
• Initiate confident cold outreach and persuade creators to see Twitch as an exciting, meaningful next step in their careers.
• Stay deeply plugged into creator trends, rising influencers, new platforms, and cultural moments that shape where audiences gather.
• Guide creators through their earliest steps on Twitch-making onboarding clear, supportive, and geared toward getting them confidently to their first stream.
• Own each creator relationship from first outreach through their first stream, then hand off to a Strategic Partner Manager with clear context (creator background, onboarding notes, first-stream feedback) for ongoing development.
• Manage your outreach pipeline in a CRM-logging touchpoints, updating lead status, and keeping records clean.
• Validate leads before outreach (confirm follower counts, check a creator isn't already assigned) to keep the pipeline accurate and avoid duplicate outreach.

You Have:

• Must be based in the United States and legally authorized to work and be paid in the US for the duration of the contract.
• Prior experience in a quota-carrying outreach, sales, or talent-scouting role.
• Proven interest and knowledge in one of: creator support, lead generation, influencer marketing, or community management.
• A genuine passion for livestreaming and internet culture, and a strong understanding of the creator economy-including where creators are rising across platforms (Twitch, YouTube, TikTok, Instagram, etc.) and what's driving content trends. 
• Determination to find and bring new creators to Twitch, and to support and grow them, with a deep desire to help shape the future of the platform.
• Comfort with CRM and creator-analytics tools, or the ability to learn them quickly, to manage a pipeline and source creators efficiently.

Bonus Points

• Personal experience as a live streamer or content creator, familiarity with live streaming tools and software. 
• Existing relationships with a wide variety of content creators across platforms

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $31/hour in our lowest geographic market and up to $39/hour in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

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