60 Transunion Customer Service Representative Jobs Hiring Near You

TransUnion's Job Applicant Privacy Notice

Personal Information We Collect

Your Privacy Choices

Team Overview

The Business Development Representative (BDR) is an entry level sales position with a career path opportunity to become an Account Manager or Account Executive eventually to a Field Sales Role. The main focus of the BDR is to find new customers. This will be accomplished through preparation, there will be training provided to the BDR's that will include but not limited to product, process, industry, and sales training. They will also have side by side training sessions with Account Executives, Account Mangers, and Managers across the sales floor to help them understand the differences across each of the sales verticals/industries, training, and role-playing. This role reports to the Sales Manager in Sales Leadership.

Role Overview and Core Responsibilities

• Conducts ~60 outbound sales calls per day, these will be a combination of leads, accounts applying for access for documentation collection, and into existing accounts.

• Drive customer interest and book a product demo

• Documents all activities in salesforce.com to manage sales activities, follow-ups with prospects

• Build working knowledge of how to position and sell TLOxp

• Works collaboratively with sales manager to drive detailed sales campaigns which will uncoverleads and thought leadership in a specific vertical market

• Does proper handoff of new opportunities to the Account Executive team to ensure a smoothand productive onboarding experience for new customers

• Develops and maintains a professional and positive relationship with TransUnion staff members, Management and extended teams

• Develop Fair Credit Reporting Act, Driver's Privacy Protection Act, and Gramm-Leach-Bliley Act knowledge through internal training

• Reconnect with uncontacted or minimally contacted leads

• Receive inbound calls and attempt to book demos for qualified new prospects

• Disqualify leads that do not meet TransUnion requirements

• Uses the consultative sales process to identify needs and offer TransUnion's TLOxp solution

Required Knowledge and Experiences

• Bachelor's degree from an accredited university or equivalent
• 0-2 years of experience or relevant internship experience in inside sales
• Demonstrated aptitude in sales or marketing techniques with proven ability to cultivate customer relationships

Preferred Skills

• Demonstrated aptitude in sales or marketing techniques with proven ability to cultivate customer relationships
• Proficiency with technology including all Microsoft Office Solutions

Benefits that support every part of your life:

At TransUnion, we design benefits to help youfeel well, do well, and plan well-from day one.

For Your Health: Enjoyday-one eligibilityfor medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose taxadvantagedHSAandFSAaccounts to make everyday care more affordable.

For Your Protection: We've got your back withcompanypaid basic life and AD&D, optionalvoluntary life and AD&Dfor you and your family, andshort and longterm disability. You can also opt into alegal plan,pet insurance, andtravel accident coverage.

For Your Family: Fromadoption assistance and fertility planning coveragetocaregiver support, we're here for every chapter. AccessDependent Care FSA for possibility of an employer match, a complimentaryCare@Workmembership, andup to 12 weeks of paid parental leavewith eligibility for a thoughtful, gradual return.

For Your Future: Build toward what's next with our401(k) with employer matchandEmployee Stock Purchase Plan (ESPP). Tapfinancial wellness resources,career coaching, and optionallongterm care insuranceto plan confidently.

For You: Grow and recharge withtuition reimbursement,flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employeediscounts,charitable gift matching, andpaid volunteer time off, plus corporate volunteer events that make it easy to give back.

For Your Wellness: Access24/7 supportincluding professionaltherapy,coaching, and emotional wellbeing programs alongside guided meditation and resources that supportphysical, mental, social, and financial wellness.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion's Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

TransUnion complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration-related employment benefit for this position. Applicants must be authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company's reputation are also essential expectations of this position.

Pay Scale Information:The pay range for this position is $14.90 - $23.08 per hour. This position is eligible for both base pay and commission earnings. TransUnion commission targets are generally 20% - 50% of base pay and may vary based on position. *The pay range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver's seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that's why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good - you'll work with great people, pioneering products and cutting-edge technology.

TransUnion's Internal Job Title:

RAE I, Account Dev - Inside Sales

Company:

TLO