Towne Properties Asset Mgt

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Customer Service Administrator - $18-$21/hr

Towne Properties Asset Mgt Co

Raleigh, NC • On-site

$18 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago


Job description

Job Type
Full-time
Description
Love Where You Work!
At Towne Properties, we build more than communities-we build careers. Join a Top Workplace (2018-2025) and grow with a company that values professionalism, service, and long-term success.
Customer Service Administrator - $18-$21/hr
Location: Raleigh, NC (Carolina Regional Office)
Schedule: Monday-Thursday, 8:00 AM-5:30 PM; Friday, 8:00 AM-1:00 PM
Job Type: Full-Time (On-Site)
What You'll Do
  • Serve as the primary contact for residents, homeowners, and Board members
  • Provide reception coverage in the mornings, greeting visitors and managing incoming calls
  • Support Community Support Assistant (CSA) responsibilities in the afternoons
  • Provide high-level administrative support, including reports, correspondence, and record management
  • Manage resident communications and ensure timely, accurate responses
  • Prepare newsletters and official community communications
  • Support Board operations and track follow-up items
  • Maintain front desk professionalism and assist with office operations

What You Bring
  • 2+ years of customer service and administrative experience
  • Prior HOA experience a plus
  • Strong business writing and professional communication skills
  • Proven ability to manage multiple priorities with accuracy and efficiency
  • Advanced proficiency in Microsoft Office (SharePoint/OneDrive preferred)
  • High level of professionalism, discretion, and problem-solving ability
  • Valid driver's license, reliable transportation, and auto insurance

Compensation & Benefits
  • Medical, dental, vision, life insurance, and FSA options
  • 401(k) with company match
  • Paid time off, holidays, vacation, and personal days
  • Training and career development through Towne University
  • Referral bonuses, recognition programs, and a supportive team environment

Why Towne Properties?
  • Family-owned and operated since 1961
  • Recognized as an Energage Top Workplace (2018-2025)
  • Opportunities for long-term growth and advancement

Apply today and grow your career with Towne Properties-where we build great places to Live, Work, Shop & Play®!
Towne Properties is an Equal Opportunity Employer. Employment is contingent upon successful completion of background and MVR screening.