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Tom James
Tom James

60 Tom James Retail Sales Associate Jobs Hiring Near You

Tom James Company

Client Services Representative

Franklin, TN · On-site

$15.75 - $21.50/hr

Tom James Company is the world's largest manufacturer and retailer of made-to-order clothing and ... This position partners closely with clients, Sales Professionals, and internal departments to ...

Tom James Company

Client Services Representative

Franklin, TN · On-site

$15.75 - $21.50/hr

Tom James Company is the world's largest manufacturer and retailer of made-to-order clothing and ... This position partners closely with clients, Sales Professionals, and internal departments to ...

Tom James Company

Client Services Representative

Franklin, TN · On-site

$15.75 - $21.50/hr

Tom James Company is the world's largest manufacturer and retailer of made-to-order clothing and ... This position partners closely with clients, Sales Professionals, and internal departments to ...

Tom James Company

Client Services Representative

Franklin, TN · On-site

$15.75 - $21.50/hr

Tom James Company is the world's largest manufacturer and retailer of made-to-order clothing and ... This position partners closely with clients, Sales Professionals, and internal departments to ...

Tom James Company

Hand Seamstress

Pilot Mountain, NC · On-site

$13/hr

Tom James is the world's largest manufacturer and retailer of made-to-order clothing and the engine ... associates in a spirit of teamwork and cooperation to accomplish goals. Responsibilities

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Tom James Jobs Information

Do workers at Tom James get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Does Tom James pay people when they’re sick?

Yes. Most people get paid when they’re sick.
71% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

Is the health insurance from Tom James affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between March 2025 and May 2026.

Do workers at Tom James worry about hours?

Most people don’t worry about getting enough hours.
67% of people report they don’t worry about getting enough hours.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it to get time off at Tom James?

Some people find it hard to get time off.
60% of people report it’s hard to get time off.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Do Tom James managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and December 2025.

Do jobs at Tom James spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it to take sick days at Tom James?

Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Tom James feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Tom James get to take their breaks without interruption?

Only some people get breaks without interruption.
60% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Is it stressful to work at Tom James?

Most people feel stressed here.
71% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Tom James enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Tom James recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at Tom James?

Some people didn’t get enough training when they started.
67% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at Tom James?

Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people think Tom James’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers feel well informed about how Tom James is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and May 2026.

What other companies are hiring for Retail Sales Associate jobs?

What are the most popular jobs at Tom James?

What are the most popular categories at Tom James?

Infographic showing various Retail Sales Associate job openings at Tom James in the United States as of August 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 100% Physical job distribution.

Sales Assistant -- Client Development Focus

Tom James Company

Grafton, MA

$22/hr

Part-time

Posted 13 days ago

Tom James rating

6.6

Company rating: 6.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

37th of 62 rated fashion and textile manufacturers

Job description

Tom James is seeking a part-time Sales Assistant to support the sales efforts of our Grafton office.
The primary focus of this Sales Assistant role is client outreach, appointment setting, and client relationship development. The Sales Assistant will spend approximately two hours per day making outbound calls to current, dormant, less-active, and prospective clients, with the goal of setting appointments and supporting consistent client follow-up.
This is an excellent opportunity for someone who enjoys client interaction, is comfortable on the phone, and may have an interest in sales or client development.
This position requires 20 hours per week at $22.00 per hour and is an onsite position.

Responsibilities

Client Outreach and Appointment Setting

  • Make daily outbound calls to current, dormant, less-active, and prospective clients as directed by the Sales Professional
  • Use Tom James’ proprietary system to identify clients, create call lists, track outreach, update client information, and enter referrals
  • Provide regular updates to the Sales Professional about outreach activity, client responses, successes, and challenges

Client Relations

  • Communicate professionally and consistently with clients through phone calls, emails, texts, LinkedIn messages, and thank-you notes
  • Provide client follow-up regarding appointment reminders, order status, promotional messages, and delivery scheduling
  • Assist the Sales Professional with consistent communication to a broader client base
  • Maintain a polished and professional image when interacting with clients

Field Support

  • Accompany the Sales Professional on scheduled client visits as needed
  • Help with client meetings, appointment preparation, and follow-up
  • Pick up and deliver client items as requested
  • Represent Tom James professionally while in the field with the Sales Professional

Secondary Responsibilities

  • Deliver garments to and from the tailor
  • Complete bank deposits as needed
  • Perform other store support tasks as assigned
Qualifications and Attributes

Qualifications

  • Comfortable making outbound phone calls, speaking with clients, and setting appointments
  • Strong phone etiquette and professional communication skills
  • Proficient in Microsoft Office, Google Docs/Sheets, and LinkedIn
  • Able to quickly learn and use new computer systems, including Tom James’ internal proprietary system
  • Strong organizational skills and attention to detail
  • Sales, client service, appointment-setting, or business development experience preferred
  • Valid driver’s license required
  • Able to bend and lift up to 30 lbs.

Ideal Candidate Attributes

  • Interest in sales, client development, or professional relationship-building
  • Willing and able to make a high volume of outbound calls
  • Confident, independent, and self-motivated
  • Professional and polished in client-facing situations
  • Strong verbal, written, and listening skills
  • Manages multiple priorities effectively
  • Follows direction, tracks activity, and provides consistent updates
  • Positive, proactive, and client-focused

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

What Tom James employees say

Pay

Benefits

Hours and flexibility

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