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What is it like to work at Toast?

Toast is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and fast-paced work environment.

As a restaurant technology company, Toast's team structure is comprised of various departments, including software engineering, product management, and customer success, working together to develop and deliver solutions that enhance the dining experience. The company's mission is to empower restaurants to build strong relationships with their customers and grow their businesses.

Working at Toast may appeal to individuals who are passionate about the food and hospitality industry, enjoy working in a collaborative and agile environment, and are motivated by the opportunity to make a meaningful impact on the lives of restaurant owners and their customers.

What makes Toast an attractive place to work?

Toast is a leading restaurant technology company that has established itself as a pioneer in the industry, providing innovative solutions to enhance the dining experience. The company's workplace is characterized by a collaborative environment that fosters creativity, innovation, and teamwork, with a focus on delivering exceptional customer experiences. Joining Toast offers opportunities for professionals to make a meaningful impact, drive growth, and develop their skills in a rapidly evolving industry.
What other companies are hiring for Customer Service Representative jobs?
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Infographic showing various Customer Service Representative job openings at Toast in the United States as of July 2026, with employment types broken down into 1% Internship, 98% Full Time, and 1% Part Time. Highlights an 72% Physical, and 28% Remote job distribution.
Customer Service Representative (CSR)

Customer Service Representative (CSR)

O'Donnell Metal Fabricators, Inc.

Norristown, PA

$18 - $22/hr

Full-time

Medical, Retirement, PTO

Posted 3 days ago

Job description

We’re Hiring: Customer Service Representative (CSR)

Location: Norristown, PA | Pay Range: $18–$22/hour | Full-Time

Company Overview:

Commercial Kitchen Ventilation provides commercial HVAC and kitchen ventilation service throughout the tri-state area.

When customers call, they need answers, scheduling, and support from someone who can stay organized and keep things moving. The office is a critical part of that process.

Position Summary:

We're hiring a Customer Service Representative (CSR) to support customer communications, scheduling, and day-to-day office operations.

This position is designed for someone who communicates well, stays organized, and is ready to learn.

What You'll Get:

  • $18–$22/hour based on experience and capability

  • Performance-based incentive opportunities

  • Pay increases tied to performance and capability

  • Health Insurance + Retirement Plan

  • Paid Holidays + PTO

What You'll Do:

  • Answer customer calls and schedule service appointments

  • Communicate with customers and technicians throughout the day

  • Maintain accurate customer and job information

  • Support general administrative and office functions

  • Help keep daily operations organized and moving forward

What You'll Bring:

  • Customer service, office, retail, hospitality, or administrative experience preferred

  • Strong communication and organizational skills

  • Comfortable using computers and software systems

  • Professional, dependable, and willing to learn

  • Ability to stay productive as priorities change

Working Conditions:

This role is primarily office-based but supports an industry that doesn't always operate during normal business hours. Evening and weekend on-call coverage is required on a rotating basis.

If you're reliable, willing to learn, and take pride in doing things right, apply.

Commercial Kitchen Ventilation is an Equal Opportunity Employer. We hire based on qualifications, capability, and performance.