ZipRecruiter

Log In

TierPoint
TierPoint

3 Tierpoint Communications Director Jobs Hiring Near You

Tierpoint

Manager, Data Center Operations

Dallas, TX · On-site

$83K - $133K/yr

Deliver employee communications through regularly scheduled group meetings, one on one sessions ... Ability to lead and direct the work of others with or without the benefit of a direct reporting ...

Tierpoint

Manager, Data Center Operations

Dallas, TX · On-site

$83K - $133K/yr

Deliver employee communications through regularly scheduled group meetings, one on one sessions ... Ability to lead and direct the work of others with or without the benefit of a direct reporting ...

TierPoint, LLC.

Manager, Data Center Operations

Dallas, TX · On-site

$83 - $133.03/hr

Deliver employee communications through regularly scheduled group meetings, one on one sessions ... Ability to lead and direct the work of others with or without the benefit of a direct reporting ...

All JobsTierpoint JobsTierpoint Communications Director Jobs

TierPoint Jobs Information

Do workers at TierPoint get paid breaks?

Sometimes. Only some people get paid breaks.
36% of people say they don’t get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

Does TierPoint pay people when they’re sick?

Yes. Most people get paid when they’re sick.
70% of people say they would get paid if they were sick but scheduled to work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.

At TierPoint, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from TierPoint affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people get paid time off at TierPoint?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and May 2026.

Do workers at TierPoint worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.

Do TierPoint workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it for TierPoint workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at TierPoint?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

Do TierPoint managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
75% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

Do jobs at TierPoint spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to take sick days at TierPoint?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at TierPoint feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
36% of people say they’re not treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at TierPoint get to take their breaks without interruption?

Only some people get breaks without interruption.
45% of people report that their breaks get interrupted.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at TierPoint?

Some people feel stressed out here.
50% of people say they often feel stressed out at work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at TierPoint enjoy their jobs?

Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at TierPoint recommend working with their team?

Only some people recommend working with their team.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at TierPoint?

Most people didn’t get enough training when they started.
83% of people report they didn’t get enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at TierPoint?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think TierPoint’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how TierPoint is doing?

Only some people feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.
What other companies are hiring for Communications Director jobs?
What are the most popular jobs at Tierpoint?
What are the most popular categories at Tierpoint?
Infographic showing various Communications Director job openings at Tierpoint in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 77% Physical, and 23% Remote job distribution.

Manager, Data Center Operations

Tierpoint

Dallas, TX • On-site

$83K - $133K/yr

Full-time

Posted 20 days ago

TierPoint rating

6.7

Company rating: 6.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

164th of 223 rated it services

Job description

Overview
The Data Center Manager (DCM) will be responsible for overseeing all aspects of data center and building operations, 24x7 staffing, facility infrastructure testing and preventive maintenance, service delivery, quality assurance, adherence to corporate standards and processes, oversight of all hardware assets within the datacenter (internal and customer assets), and continuous improvement to operations within the data center. Requires ability to manage multiple projects at once including coordinating work efforts of internal and external resources as needed. Can provide these functions with minimal direct supervision.
Responsibilities
Managerial
  • Provides quality internal and external customer service surrounding the Company values.
  • Maintain staffing plan to meet business needs and objectives.
  • Ability to manage multiple teams, some remote locations.
  • Assist with new hire interviewing and review support capabilities and establish plans to improve staff performance.
  • Deliver employee communications through regularly scheduled group meetings, one on one sessions, and yearly reviews.
  • Define employee goals and objectives.
  • Maintain staff schedule to meet appropriate shift coverage.
  • Task manage resources for complex or high-profile installations.
  • Oversee and drive projects to on-time completion.
  • Develop positive relationships with all marquis customers.
  • Provide leadership in resolving/addressing customer issues.
  • Enforce established policies and procedures.
  • Establish and enhance operations processes to drive efficiency and lower operational costs
  • Plan and coordinate maintenance activities.
  • Ensure appropriate levels of spares for all dedicated and managed servers and peripherals.

Technical
  • Develop solution alternatives to work around customer problems.
  • Solid understanding of electrical principles.
  • Understanding of networking and server computer services.
  • Understanding of wide area circuit delivery.

Facilities
  • Proactively assess datacenter facility requirements.
  • Coordinate and oversee regular testing and preventive maintenance of critical facilities infrastructure.
  • Solid understanding of critical facilities infrastructure (mechanical, electrical, life safety, security, etc.)
  • Understanding of building management systems and controls.
  • Understanding of datacenter best practices (hot-aisle / cold-aisle cabinet placement, service space requirements, power distribution, network cabling, etc.)
  • Understanding of physical security and access systems.
  • Responsible for delivering accurate monthly facility capacity metrics.
  • Enforce and adhere to all facility standards.
  • Other duties as assigned.

Qualifications
  • Bachelor's degree in Computer Science or equivalent experience.
  • A minimum of 7-10 years progressive experience in a technology-based customer support and data center operations environment.
  • A solid understanding of the service provider business.
  • Ability to coordinate projects and programs to ensure that all elements of work meet the quality standards, defined scope, and costs of the organization.
  • Ability to manage projects/programs from concept development through implementation.
  • Ability to lead and direct the work of others with or without the benefit of a direct reporting relationship.
  • Ability to exercise independent judgment.
  • Must exhibit a wide degree of creativity and latitude.
  • Ability to rely on extensive experience and judgment to plan and accomplish goals.
  • Ability to utilize independent judgment and to support senior managers on operational type projects.
  • Ability to work with personnel at all levels within the organization.
  • Ability to work evenings and weekends as required overseeing critical maintenance activities.
  • Ability to commit to be 'on-call' at all times.
  • Previous personnel management in a shift-based environment.
  • Strong PC skills.
  • Adequate professional experience and knowledge to perform Job Responsibilities
  • Excellent verbal, written, and interpersonal skills
  • Ability to prioritize and organize effectively
  • Ability to work on multiple projects simultaneously
  • Ability to work both independently and with others
  • Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines
  • Proficiency in using MS Office Suite and Windows-based computer applications

Preferred Experience
  • Prior experience particularly in the data center industry

Pay Transparency
TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.
Pay Range $83,000.00 - $133,026.28

What TierPoint employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply