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Thompson Hospitality

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Thompson Hospitality Jobs Information

What is it like to work at Thompson Hospitality?

Thompson Hospitality is a company that values a culture of teamwork, integrity, and customer satisfaction, striving to create a positive and inclusive work environment for its employees.

The company operates in the hospitality industry, providing food and facilities management services to various clients, including healthcare, education, and government institutions. Thompson Hospitality's team structure is designed to support employee growth and development, with opportunities for advancement and professional training.

Working at Thompson Hospitality may appeal to individuals who are passionate about delivering exceptional customer service, working in a dynamic team environment, and contributing to the success of a company that prioritizes employee satisfaction and community involvement.

What makes Thompson Hospitality an attractive place to work?

Thompson Hospitality is a leading hospitality management company with a long history of providing high-quality services to its clients. The company offers a dynamic work environment that values innovation, collaboration, and employee growth, with opportunities for professional development and advancement in a stable and supportive workplace culture. By joining Thompson Hospitality, individuals can contribute to the company's mission of delivering exceptional hospitality experiences and enjoy a range of benefits and opportunities for career advancement.

Do workers at Thompson Hospitality get paid breaks?

No. Most people don’t get paid breaks.
100% of people say they don’t get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and February 2026.

Does Thompson Hospitality pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
63% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2026.

At Thompson Hospitality, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
80% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and August 2026.

Do people get paid time off at Thompson Hospitality?

Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and August 2026.

How easy is it to get time off at Thompson Hospitality?

Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.

Do Thompson Hospitality managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2026.

Do jobs at Thompson Hospitality spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
60% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2026.

How easy is it to take sick days at Thompson Hospitality?

Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Thompson Hospitality feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Thompson Hospitality get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2026.

Is it stressful to work at Thompson Hospitality?

Most people feel stressed here.
100% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and August 2026.

Do people at Thompson Hospitality enjoy their jobs?

Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Thompson Hospitality recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get enough training when they start at Thompson Hospitality?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get support to advance at Thompson Hospitality?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people think Thompson Hospitality’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers feel well informed about how Thompson Hospitality is doing?

Most people don’t feel well informed about how the company is doing.
83% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2026.

What other companies are hiring for General Manager jobs?

What are the most popular jobs at Thompson Hospitality?

What are the most popular categories at Thompson Hospitality?

Infographic showing various General Manager job openings at Thompson Hospitality in the United States as of August 2026, with employment types broken down into 48% Full Time, and 52% Part Time. Highlights an 100% Physical job distribution.

Marketing Specialist - Revenue Programs

Thompson Hospitality Corporation

Reston, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Key responsibilities

  • Manage all aspects of Thompson Restaurants' gift card program, including promotion planning, sales tracking, inventory management, fulfillment, and performance analysis.

  • Create marketing materials and campaign assets such as flyers, email graphics, social assets, signage, and gift card collateral.

  • Analyze campaign performance, track KPIs, and build reports and dashboards to communicate results and support decision-making.

Thompson Hospitality rating

5.4

Company rating: 5.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Overview
Thompson Hospitality is seeking a Marketing Specialist - Revenue Programs
Thompson Restaurants is seeking a highly organized and analytical person to oversee key revenue-driving programs, including gift cards, catering, private events, and promotional marketing initiatives. This role requires a unique combination of project management, graphic design expertise, data analysis, and operational execution.
The successful candidate will be responsible for managing the end-to-end gift card program, including promotion planning, sales tracking and reporting, inventory management, fulfillment and distribution, and performance analysis. In addition, this role will create marketing materials and campaign assets while serving as a project manager across multiple brands and departments.
This is a hands-on position for a marketing professional who thrives in a fast-paced environment, can balance creative and analytical responsibilities, and is comfortable owning both strategy execution and day-to-day program administration.
Responsibilities
Key Responsibilities
Gift Card Program Management
  • Manage all aspects of Thompson Restaurants' gift card program.
  • Track gift card sales, redemptions, inventory, and campaign performance.
  • Coordinate fulfillment and distribution of gift card orders, including direct mail and bulk orders.
  • Develop seasonal gift card promotions and marketing plans.
  • Generate reporting on sales performance and ROI.

Creative & Graphic Design
  • Create marketing materials including flyers, email graphics, social assets, signage, promotional materials, and gift card collateral.
  • Maintain brand standards across all creative executions.
  • Support promotional campaigns for revenue-driving initiatives and one off projects as needed.
  • Proficiency in Canva required; Adobe Creative Suite preferred.

Analytics & Reporting
  • Analyze campaign performance and identify opportunities for growth.
  • Track KPIs for gift cards, catering, private events, and promotional campaigns.
  • Build reports and dashboards to communicate results and recommendations.
  • Use data to support decision-making and campaigns

Ideal Candidate
  • 1-2 years marketing experience
  • Strong graphic design and creative capabilities.
  • Experience managing revenue-driving programs or promotional campaigns.
  • Analytical with advanced Excel and reporting skills.
  • Detail-oriented and comfortable handling operational tasks such as fulfillment and inventory tracking.
  • Ability to work independently while collaborating across multiple departments.
  • Restaurant, hospitality, retail, or multi-unit experience preferred but not required

Qualifications
  • 4+ years of experience in digital marketing, ideally in multi-location restaurants, retail, or hospitality.
  • Proficient with website CMS platforms (Squarespace a plus), email marketing tools (OLO is a plus), and third-party marketplaces.
  • Strong understanding of digital KPIs and customer journeys.
  • Proven ability to manage projects across departments and balance multiple brand voices.
  • Comfortable analyzing performance metrics and making data-driven decisions.
  • Detail-oriented with strong organizational and communication skills.
  • Prior experience managing teams.
  • Experience managing restaurant delivery platforms (Uber Eats, DoorDash, GrubHub) as well as customer data platforms.
  • Knowledge of photoshop, adobe, and Canva.
  • Basic design or HTML knowledge is a plus

Competitive Benefits:
  • Health/Dental/Vision
  • Paid Time Off
  • 401(k), matched up to 4%
  • Short and Long Term Disability
  • Tuition Reimbursement
  • Employee Referral Program
  • Pet Insurance
  • Discounts: Hotels, Travel, Tickets, Restaurants
  • Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school

Who We Are:
Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. https://www.thompsonhospitality.com/
We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.

What Thompson Hospitality employees say

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Benefits

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About Thompson Hospitality

Sourced by ZipRecruiter

Thompson Hospitality is the nation's largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than twenty-five years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year.

Industry

Hospitality services

Company size

1,001 - 5,000 Employees

Headquarters location

Reston, VA, US

Year founded

1992

Social media

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