Rentokil
Rentokil

104 Terminix Customer Service Representative Jobs Hiring Near You

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

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We are seeking a Tier I Customer Service Representative to join our team immediatley! You will be responsible for helping customers by providing product and service information and answering customer ...

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Rentokil Jobs Information

What is it like to work at Terminix?

Terminix is a company that values teamwork, customer satisfaction, and community involvement, fostering a culture of collaboration and dedication to pest control services. As a leading provider of pest control solutions, Terminix operates with a structured team approach, offering a range of roles from technicians to management positions, and provides a comprehensive training program to ensure employees are equipped to handle various situations. Working at Terminix may appeal to individuals who are passionate about delivering exceptional customer service, working in a fast-paced environment, and contributing to a company that prioritizes community involvement and environmental responsibility.

Do workers at Rentokil get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 42 people who took the Breakroom Quiz between April 2025 and April 2026.

Does Rentokil pay people when they’re sick?

Yes. Most people get paid when they’re sick.
90% of people say they would get paid if they were sick but scheduled to work.
Based on data from 50 people who took the Breakroom Quiz between June 2025 and June 2026.

At Rentokil, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
81% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 53 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Rentokil affordable enough for their workers?

Most people say the health insurance costs are okay.
73% of people say the health insurance costs are okay
Based on data from 45 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get paid time off at Rentokil?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 54 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 36% of people with changing schedules find out their shifts one week or less ahead of time.
  • 40% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 11% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 45 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers at Rentokil worry about hours?

Most people don’t worry about getting enough hours.
76% of people report they don’t worry about getting enough hours.
Based on data from 38 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Rentokil workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
49% report that they don’t have enough control over which shifts they work.
Based on data from 35 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it for Rentokil workers to change shifts?

Some people find it hard to change shifts.
37% of people report that it’s hard to change shifts if they need to.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at Rentokil?

Most people find it easy to get time off.
79% of people report it’s easy to get time off.
Based on data from 56 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Rentokil managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
34% of people say their manager changes their shift schedule at the last minute.
Based on data from 38 people who took the Breakroom Quiz between June 2025 and June 2026.

Do jobs at Rentokil spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
44% of people report that their job takes up time that they don’t get paid for.
Based on data from 39 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to take sick days at Rentokil?

Most people find it easy to take sick days.
81% of people report that it’s easy to take time off if they are sick.
Based on data from 53 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at Rentokil good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Rentokil feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 47 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Rentokil get to take their breaks without interruption?

Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 45 people who took the Breakroom Quiz between June 2025 and June 2026.

Is it stressful to work at Rentokil?

Most people feel stressed out here.
73% of people say they often feel stressed out at work.
Based on data from 49 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Rentokil enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 46 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Rentokil recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 54 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at Rentokil?

Some people didn’t get enough training when they started.
37% of people report they didn’t get enough training when they started working here.
Based on data from 51 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get support to advance at Rentokil?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 44 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people think Rentokil’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 54 people who took the Breakroom Quiz between April 2025 and April 2026.

Do workers feel well informed about how Rentokil is doing?

Only some people feel well informed about how the company is doing.
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 48 people who took the Breakroom Quiz between June 2025 and June 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular categories at Terminix?
Infographic showing various Customer Service Representative job openings at Terminix in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Service Representative (CSR)

HONEST ABE'S HOME SERVICES

Osage Beach, MO • On-site

$36K - $41K/yr

Full-time

Posted 4 days ago


Job description

We are looking for a customer-oriented Service Representative. A Customer Service Representative (CSR) will act as a liaison to provide product/service information and resolve any emerging problems that our customer accounts may face with accuracy and efficiency. The best CSRs are genuinely excited to help customers; they're patient, empathetic, and passionately communicative. They love to talk. Customer Service Representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities:
  • Manage large amounts of incoming calls
  • Make large amounts of outbound calls
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Follow up with customers on the quality of the service technician provided during their service call.
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Extreme enthusiasm for the company and what it provides to their customers and employees!

Skills:
  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Sales Skills
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Communication method(s) used:
  • Email
  • Phone
  • Chat

Schedule:
  • Monday to Friday Day shift
  • Rotating On Call Nights & Weekends

Work Remotely:
  • Hybrid

Benefits:
  • Flexible schedule
  • On-the-job training

Experience level:
  • 2 years

Shift:
  • Day shift
  • Rotating shift

Weekly day range:
  • Monday to Friday
  • Rotating weekends
  • Weekends as needed

Work setting:
  • Call center
  • In-person

Education:
  • High school or equivalent (Required)

Experience:
  • call center: 2 years (Preferred)
  • customer service: 2 years (Preferred)

Ability to Relocate:
  • Osage Beach, MO 65065: Relocate before starting work (Required)

Work Location: In person