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102 Terminix Customer Service Representative Jobs Hiring Near You

Rentokil

Customer Service Representative

Social Circle, GA · On-site

$17.25 - $23.50/hr

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control ... Our CSR's are the first contact to help resolve customers' concerns. They are courteous ...

Rentokil

Customer Service Representative

Social Circle, GA

$17.25 - $23.50/hr

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control ... Our CSR's are the first contact to help resolve customers' concerns. They are courteous ...

Rentokil

Customer Service Rep I

Milford, PA

$13.75 - $18.50/hr

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control ... Our CSR's are the first contact to help resolve customers' concerns. They are courteous ...

Rentokil

Customer Service Rep I

Shelbyville, MI · On-site

$14 - $18.75/hr

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control ... Our CSR's are the first contact to help resolve customers' concerns. They are courteous ...

Rentokil North America

Customer Service Rep I

Ashland, VA · On-site

$15 - $20.50/hr

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control ... Our CSR's are the first contact to help resolve customers' concerns. They are courteous ...

Rentokil

Customer Service Rep

Tamaqua, PA

$15 - $20.50/hr

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control ... Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact ...

Rentokil North America

Customer Service Rep

Tamaqua, PA · On-site

$15 - $20.50/hr

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control ... Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact ...

Terminix International Company, L.P.

$13.75 - $18.50/hr

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control ... Our CSR's are the first contact to help resolve customers' concerns. They are courteous ...

Terminix (Copesan)

Customer Service Rep

Tamaqua, PA

$15 - $20.50/hr

Customer Service Representative Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period ... We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control ...

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Rentokil Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

Can I work in Amazon from home?

Customer Service Representatives at Amazon can often work remotely, depending on the role and location. Remote positions typically require good communication skills, a reliable internet connection, and sometimes specific equipment or certifications. Availability of work-from-home options varies by position and geographic region.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What is it like to work at Terminix?

Terminix is a company that values teamwork, customer satisfaction, and community involvement, fostering a culture of collaboration and dedication to pest control services. As a leading provider of pest control solutions, Terminix operates with a structured team approach, offering a range of roles from technicians to management positions, and provides a comprehensive training program to ensure employees are equipped to handle various situations. Working at Terminix may appeal to individuals who are passionate about delivering exceptional customer service, working in a fast-paced environment, and contributing to a company that prioritizes community involvement and environmental responsibility.

Do workers at Rentokil get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 42 people who took the Breakroom Quiz between April 2025 and April 2026.

Does Rentokil pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 58 people who took the Breakroom Quiz between April 2025 and April 2026.

At Rentokil, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
81% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 54 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from Rentokil affordable enough for their workers?

Most people say the health insurance costs are okay.
73% of people say the health insurance costs are okay
Based on data from 52 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at Rentokil?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 55 people who took the Breakroom Quiz between May 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 36% of people with changing schedules find out their shifts one week or less ahead of time.
  • 41% of people with changing schedules find out their shifts two weeks ahead of time.
  • 11% of people with changing schedules find out their shifts three weeks ahead of time.
  • 11% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 44 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers at Rentokil worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 54 people who took the Breakroom Quiz between March 2025 and March 2026.

Do Rentokil workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
49% report that they don’t have enough control over which shifts they work.
Based on data from 35 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it for Rentokil workers to change shifts?

Some people find it hard to change shifts.
41% of people report that it’s hard to change shifts if they need to.
Based on data from 32 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to get time off at Rentokil?

Most people find it easy to get time off.
79% of people report it’s easy to get time off.
Based on data from 56 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Rentokil managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
73% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 55 people who took the Breakroom Quiz between March 2025 and March 2026.

Do workers at Rentokil do extra work that they don't get paid for?

Sometimes. Some people do unpaid extra work.
38% of people report that they do extra work that they don’t get paid for.
Based on data from 56 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to take sick days at Rentokil?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 61 people who took the Breakroom Quiz between April 2025 and April 2026.

Is working at Rentokil good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Rentokil feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 55 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Rentokil get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 52 people who took the Breakroom Quiz between April 2025 and April 2026.

Is it stressful to work at Rentokil?

Most people feel stressed out here.
74% of people say they often feel stressed out at work.
Based on data from 57 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Rentokil enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 63 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people at Rentokil recommend working with their team?

Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 62 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get enough training when they start at Rentokil?

Some people didn’t get enough training when they started.
42% of people report they didn’t get enough training when they started working here.
Based on data from 57 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get support to advance at Rentokil?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 50 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people think Rentokil’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 54 people who took the Breakroom Quiz between April 2025 and April 2026.

Do workers feel well informed about how Rentokil is doing?

Only some people feel well informed about how the company is doing.
58% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 55 people who took the Breakroom Quiz between April 2025 and April 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Terminix?
What are the most popular categories at Terminix?
Infographic showing various Customer Service Representative job openings at Terminix in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 100% Physical job distribution.
Customer Service Representative

Customer Service Representative

Rentokil Initial

Victoria, BC • On-site

CA$38K - CA$42.50K/yr

Full-time

Life

Posted 12 days ago

Rentokil rating

7.1

Company rating: 7.1 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

12th of 31 rated pest control companies

Job description

Customer Service Representative

Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends!

Who are we?

Rentokil Canada Corporation is proud to be a member of the Rentokil family of companies in North America. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality. We are extremely proud of our legacy of excellence and constantly work to enhance the value and impact of our services.

What do our Customer Service Representatives do ?

Our Customer Service Representatives are courteous, knowledgeable and empathetic to the
caller’s anxieties over pests in their homes and businesses. They enjoy making a customer feel
confident that their concerns will be handled promptly and professionally.
A successful Customer Service Representative is a motivated self-starter who can work independently
with a focus on results in achieving company business goals.

  • Answer all incoming calls promptly and in a professional manner
  • Maintain good customer relations both on the phone and in person
  • Gather information from customers to help identify and solve problems
  • Sell the value of our services and suggest upgrades to service
  • Confirm, schedule and reschedule services for the customer
  • Set sales appointments for new customers as required
  • Answer billing questions and assist in resolving AR disputes
  • Data entry relating to customer job setups, invoicing and credits as needed
    Perform general office duties as assigned
  • Work as a team with Service, Sales and administrative colleagues
    Salary Range: :$38,000-$42,500/Year

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

Rentokil Canada Corporation is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil Canada Corporation is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process.

Requirements

What do you need?

  • Two year diploma or equivalent in prior experience
  • One to Two years’ experience in a customer service or call center role
  • Have excellent listening and communication skills
  • Have a pleasant phone voice and ability to clearly speak and be understood on the phone
  • Ability to multitask and remain calm while working under pressure in a fast paced environment
  • Self-manage daily tasks and workload
    Show a high level of personal organizational skills
  • Balance customer demands with Service and Sales team requests
  • Should be available to work occassionally during weekends as well.
  • Must pass pre-employment background screen

Benefits

What do we offer?

  • World class training of the latest industry best practices
  • Company provided technology package and car allowance
  • Short and long-term disability
  • Life Insurance

What Rentokil employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Rentokil

Sourced by ZipRecruiter

Rentokil is the most recognised commercial pest control brand in the world, offering a greater global reach than any other. We provide innovative services and solutions in over 80 countries across 1,800 local branches, employing over 19,000 qualified pest control specialists Our mission is to protect people and enhance lives by providing pest control services that ensure public health and protect the environment through energy efficient and sustainable solutions. We offer a complete range of services for commercial and residential properties, including common pests such as rodents, flies, stored product insects, biting insects and birds to other kinds of wildlife. Driven by customer-centric innovation, our pest control solutions incorporate both preventative and responsive strategies to enhance protection for your business sector through a consistent, continuous pest management programme.

Industry

Environmental quality programs administration

Company size

10,000+ Employees

Headquarters location

Reading, PA, US

Social media

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