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Teleperformance

36 Teleperformance Usa Administrative Assistant Jobs Hiring Near You

Teleperformance USA

HR Project Manager

Columbus, OH · On-site

... for an administrative or business process including: - Organizing project teams, assigning ... and assist with updates - Prepare and track total personnel labor cost, severance amounts, and ...

Health Advocate Solutions

Patient Navigator-10

$20.50 - $28/hr

Research Assistance - Assist in resolving navigation and care coordination issues by identifying ... administrative, wellness or behavioral health need. Whether facing common issues or an ...

New

Health Advocate, Inc.

Patient Navigator-10

$20.50 - $28/hr

Research Assistance - Assist in resolving navigation and care coordination issues by identifying ... administrative, wellness or behavioral health need. Whether facing common issues or an ...

New

Health Advocate, Inc.

EAP Care Manager 2

$28 - $35/hr

... As part of Teleperformance in the US, we were also named #95 in the 2024 'Fortune 100 Best ... May assist with Critical Incident Response following a Disruptive Event in the workplace, providing ...

Health Advocate Solutions

EAP Care Manager 2

$28 - $35/hr

... As part of Teleperformance in the US, we were also named #95 in the 2024 'Fortune 100 Best ... May assist with Critical Incident Response following a Disruptive Event in the workplace, providing ...

Health Advocate Solutions

Benefits Associate

$14.75 - $20.50/hr

Navigate Complex Healthcare Topics: Assist members with medical, dental, pharmacy, vision, COBRA ... Prefer primarily administrative work with limited phone interaction * Are uncomfortable handling a ...

Health Advocate, Inc.

Benefits Associate

$14.75 - $20.50/hr

Navigate Complex Healthcare Topics: Assist members with medical, dental, pharmacy, vision, COBRA ... Prefer primarily administrative work with limited phone interaction * Are uncomfortable handling a ...

Teleperformance

HR Project Manager

Tallahassee, FL · On-site

... for an administrative or business process including: - Organizing project teams, assigning ... and assist with updates- Prepare and track total personnel labor cost, severance amounts, and ...

Teleperformance

Sales Recruiter

Toronto, ON · On-site

CA$55K/yr

Role Calibration: Assist in updating and revisiting position profiles based on calibration ... Perform allnecessary administrative duties and record-keeping to ensure all candidate data and ...

Teleperformance USA

HR Project Manager

Tampa, FL · On-site

... for an administrative or business process including: - Organizing project teams, assigning ... and assist with updates - Prepare and track total personnel labor cost, severance amounts, and ...

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Teleperformance Jobs Information

Do workers at Teleperformance get paid breaks?

Yes. Most people get paid breaks.
90% of people say they get paid breaks.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Teleperformance pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
87% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and August 2026.

At Teleperformance, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
65% of people say they have to use vacation days when they’re out sick.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Do part-time workers get paid time off at Teleperformance?

Most people who work part-time get paid time off.
100% of people who work part-time say they get paid time off
Based on data from 6 people who took the Breakroom Quiz between July 2025 and April 2026.

Is the health insurance from Teleperformance affordable enough for their workers?

Only some people say the health insurance costs are okay.
54% of people say the health insurance costs are okay
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Teleperformance?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 46% of people with changing schedules find out their shifts one week or less ahead of time.
  • 26% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 21% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 57 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at Teleperformance worry about hours?

Most people don’t worry about getting enough hours.
75% of people report they don’t worry about getting enough hours.
Based on data from 130 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Teleperformance workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 123 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Teleperformance workers to change shifts?

Most people find it hard to change shifts.
72% of people report that it’s hard to change shifts if they need to.
Based on data from 96 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at Teleperformance?

Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and July 2026.

Do Teleperformance managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 130 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Teleperformance spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 124 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Teleperformance?

Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Teleperformance job good for students?

Most students say this is a bad place to work if you’re studying.
68% of students report this isn’t a good place to work if you’re studying.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Teleperformance good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 34 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Teleperformance feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Teleperformance get to take their breaks without interruption?

Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Teleperformance?

Most people feel stressed here.
76% of people say they often feel stressed at work.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Teleperformance enjoy their jobs?

Only some people enjoy their job.
57% of people report they don’t enjoy their job.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Teleperformance recommend working with their team?

Only some people recommend working with their team.
62% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Teleperformance?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Teleperformance?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Teleperformance’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Teleperformance is doing?

Most people don’t feel well informed about how the company is doing.
68% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Administrative Assistant jobs?

What are the most popular jobs at Teleperformance Usa?

HR Project Manager

Teleperformance USA

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Teleperformance rating

5.5

Company rating: 5.5 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

46th of 72 rated call and contact centers

Job description

Category : Human Resources

Application Deadline: Ongoing until positions are filled.

to apply, please visit the TP Careers site at https://www.tp.com/en-us/careers.

About TP

TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.

Benefits of working with TP include

TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.

We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.

We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.

Career Growth and Culture

At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success. 

TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families. 

Equal Opportunity Employer 

TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here.  Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.

General Project Management requires general business knowledge to plan, organize, and control resources, procedures, and timing for an administrative or business process including:


- Organizing project teams, assigning individual responsibilities, developing project schedules, and determining resource requirements
- Monitoring and reporting on the status of projects including cost, timing, and staffing
- Ensuring adherence to internal and external quality standards (e.g., International Standards Organization)
- Identifying/resolving obstacles to completing projects on time and to budget
- May include work managing multiple, interrelated projects (including business transformation projects)
- On some projects, the work may include integrating vendor tasks into the project plan and tracking and reviewing vendor deliverables

- Partner with finance team to plan for each year’s Recruiting and HR annual budgets (including all subsidiaries for North America)
- Attend monthly reforecasting calls to plan for and speak to any operational changes that will have budget impacts to ensure reforecasts accurately account for cost
- Review invoicing for HR and Recruiting to ensure accuracy, adherence to contractual requirements, and breakdown of costs
- Submit purchase requests for invoices and expected costs throughout the calendar year, following up on approvals for purchase order generation
- Partner with accounts payable to ensure invoices are processed and paid in a timely manner, receiving purchase orders with receipt of services or goods
- Maintain vendor relationships as primary billing contact for billing inquiries, invoice payments, and handling of any disputes
- Partner with procurement for new vendor onboarding and contract renewals
- Prepare monthly Headcount Ratio Management (HCRM) reporting includingoverall personnel headcount, FTE per department, hours worked, monthly employees hired and terminated, shared with global leadership
- Prepare monthly Cost Per Hire (CPH) reporting including monthly new hire starts and a detailed breakdown of recruiting cost per hired based on cost categories, shared with global leadership
- Process any purchase card orders as necessary and reconcile with cost allocations
- Partner with VP of Recruiting to facilitate scheduling of quarterly town halls and selection of each quarter’s presenter
- Develop and maintain organizational chart for TP North America’s CPO
- Review Workday for accuracy to the organizational chart and assist with updates
- Prepare and track total personnel labor cost, severance amounts, and savings for reductions within the organization for any reductions in force, maintaining strict confidentiality when working with regional and global leadership
- Work with TP North America’s CPO to develop presentations
- Additional tasks as needed or required by the business
 
Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates. Executes specialized projects and activities and typically works according to set principles. Usually generates and initiates own workload and does not need instructions or guidelines. Might supervise work of less experienced professionals, to provide professional expertise and take responsibility for the end-product. Positions at this level are expected to significantly improve the day-to-day activities/processes.


Manages and oversees the implementation of short-term activities within the team. Decisions are of an operational nature within a defined scope. Positions on this level deliver their share of professional responsibilities focusing on professional excellence.

Required Qualifications:

  • Bachelor’s degree in Human Resources, Business Administration, Project Management, Organizational Development, or a related field; equivalent experience may be considered.
  • Minimum of 5 years of progressive HR experience, including experience supporting operations, employee lifecycle processes, or HR transformation initiatives.
  • Minimum of 2–3 years of project management experience, preferably within a BPO, contact center, shared services, outsourcing, or high-volume operations environment.
  • Demonstrated ability to manage multiple complex projects simultaneously while balancing competing priorities and deadlines.
  • Strong understanding of HR operations, talent acquisition, onboarding, employee relations, workforce planning, compliance, and HR reporting.
  • Experience working with cross-functional stakeholders, senior leaders, vendors, and operational teams.
  • Proficiency with Microsoft Office tools, including Excel, PowerPoint, Word, Outlook, and project tracking tools; experience with HRIS, ATS, or workforce platforms preferred.

Prefered Qualifications:

  • Project management certification such as PMP, CAPM, PRINCE2, or equivalent.
  • HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR.
  • Experience supporting global, multi-site, remote, or hybrid BPO operations.
  • Experience with HR process improvement, automation, dashboard reporting, system implementations, or organizational change initiatives.
  • Familiarity with client-facing service delivery environments, SLAs, KPI governance, and operational ramp planning.

Required Skills

BEST Skills

Process Excellence

Collaboration

Communication

Emotional Intelligence

Open-Mindedness

Critical Thinking

Solution Orientation

Entrepreneurship

AI Proficiency

Data Literacy 

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

What Teleperformance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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