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60 Tdindustries Customer Service Representative Jobs Hiring Near You

TDIndustries

Dispatcher I

Austin, TX · On-site

$18.25 - $24.50/hr

Manages customer's requests, and delivers first-rate service to meet or exceed their expectations ... Works cohesively with Service Managers, Service Technicians, Sales Representatives, Account ...

TDIndustries

Billing Supervisor

Dallas, TX · On-site

Supervises, coaches, and develops Customer Service team members. Billing daily on a high-volume ... Works cohesively with Service Managers, Service Technicians and Sales Representatives, Account ...

TDIndustries

Chiller Service Technician

Waco, TX · On-site

Develops long-term relationships with customers and explains work performed to the customer ... Grow Your Career with TDIndustries Founded in 1946, TDIndustries is a premier, employee-owned ...

TDIndustries

Plumbing Service Manager

Phoenix, AZ · On-site

Job Summary TDIndustries is looking for a driven Plumbing Service Manager to join our Phoenix ... Builds and maintains strong customer relationships by directly managing technician performance to ...

TDIndustries

Dispatcher - Baylor University

Waco, TX · On-site

Manages customer's requests, and delivers first-rate service to meet or exceed their expectations ... Works cohesively with Service Managers, Service Technicians, Sales Representatives, Account ...

TDIndustries

Technical Recruiter

Dallas, TX · On-site

Represent TDIndustries at industry events, Build Forward apprenticeship initiatives, and community ... service and facilities maintenance. We power critical environments like hospitals, schools, data ...

TDIndustries

Service Tech II - PROJ

Tucson, AZ · On-site

Develops long-term relationships with customers and explains work performed to the customer ... Grow Your Career with TDIndustries Founded in 1946, TDIndustries is a premier, employee-owned ...

TDIndustries

Proposal Specialist

Dallas, TX · On-site

... supports TDIndustries' business development efforts through strategic customer communication ... service and facilities maintenance. We power critical environments like hospitals, schools, data ...

TDIndustries

HVAC Sr Service Manager

Austin, TX · On-site

Maintains strong customer relationships and ensures service technician performance meets customer ... Grow Your Career with TDIndustries Founded in 1946, TDIndustries is a premier, employee-owned ...

TDIndustries

HVAC Service Tech II

Phoenix, AZ · On-site

Develops long-term relationships with customers and explains work performed to the customer ... Grow Your Career with TDIndustries Founded in 1946, TDIndustries is a premier, employee-owned ...

TDIndustries

Electrician Service Technician

Dallas, TX · On-site

Cultivate lasting customer relationships and effectively communicate the work performed to ensure ... Grow Your Career with TDIndustries Founded in 1946, TDIndustries is a premier, employee-owned ...

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Infographic showing various Customer Service Representative job openings at Tdindustries in the United States as of August 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 100% Physical job distribution.

Dispatcher I

TDIndustries

Austin, TX • On-site

$18.25 - $24.50/hr

Full-time

Posted 8 days ago

Job description

Job Summary
Coordinates inbound and outbound logistical operations, including inventory management, warehousing and transportation to ensure sufficient supply of goods and products. Controls the commercial impact of the complete range of activities from receiving, locating and dispatching, sourcing, purchasing and optimizing inventory levels. Administers an effective system that meets the organization's inventory control needs through efficient transportation of raw materials, component parts and/or finished goods.
Essential Duties
  • Efficiently dispatches skilled Service Technicians to service calls, ensuring cost-effectiveness and customer satisfaction. Manages dispatch for all business units as required, resolving issues within capability and escalating when necessary.
  • Manages customer's requests, and delivers first-rate service to meet or exceed their expectations. Oversees all inbound customer contacts via phone, email, web portal and fax and organizes customer service calls prior to their deployment to the Service Technician.
  • Creates work orders from customer contacts and verifies that customer information is correct. Pull permits as needed. Manages customer portals with needed data and completes reports such as shift and status reports.
  • Plays a key role in scheduling customer maintenance contracts and organizing Service Technicians' workflows to meet contract requirements.
  • Communicates effectively to guarantee prompt and responsive service to the customers' immediate and long-term needs. Communicates the status of the service call to the customer while it is in progress, and follows up with the customer after the call has been completed.
  • Plans, forecasts and dispatches service calls for the internal customer (Service Manager and Service Technician). Monitors dashboard results and creates plans to address active work orders.
  • Works cohesively with Service Managers, Service Technicians, Sales Representatives, Account Managers and Dispatch Coordinators to meet the needs of customers each day.
  • Performs cross functional roles and cross-promotes all services offered to customers.
  • Reviews current processes and procedures in order to improve and strengthen the customer experience and increase overall efficiency.

Minimum Requirements
High School diploma or GED equivalent. Additional certifications or relevant training preferred.
0-2 years of experience. Opportunities for professional development and growth available.
Knowledge of procedures and guidelines for emergency situations.
Outstanding organizational and multitasking abilities.
Active listener with excellent communication skills.
Grow Your Career with TDIndustries
Founded in 1946, TDIndustries is a premier, employee-owned Mechanical, Electrical, and Plumbing (MEP) company delivering full-lifecycle building solutions-from design and construction to service and facilities maintenance. We power critical environments like hospitals, schools, data centers, stadiums, and commercial buildings across Texas and the Southwest.
Our Partners (employees) are the core of our success. As an employee-owned company, you have a voice, a stake, and a clear path to grow. Recognized by FORTUNE Magazine as a "100 Best Company to Work For," we invest in top training, career development, and a culture built on trust and servant leadership.
Join a growing team where your skills matter, and your future is built to last.
At TDIndustries, we believe opportunity should be built - and shared - by all. Whether you work with tools or technology, in the field or the office, we hire and grow people based on skill, potential, and integrity - never labels. We value the diverse paths that bring people to our team and welcome Partners of all backgrounds, including differences in race, color, religion, sex, gender identity or expression, sexual orientation, age, ability, military service, and more. What matters most is how we work together to build excellence.

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