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60 Tdindustries Customer Service Representative Jobs Hiring Near You

TDIndustries

Service Dispatcher II

Phoenix, AZ · On-site

$18.25 - $24.50/hr

... Representatives, Account Managers, and Dispatch Coordinators to meet the needs of customers each ... Grow Your Career with TDIndustries Founded in 1946, TDIndustries is a premier, employee-owned ...

TDIndustries

Dispatcher I

Austin, TX · On-site

$18.25 - $24.50/hr

Manages customer's requests, and delivers first-rate service to meet or exceed their expectations ... Works cohesively with Service Managers, Service Technicians, Sales Representatives, Account ...

TDIndustries

Plumbing Service Manager

Phoenix, AZ · On-site

Job Summary TDIndustries is looking for a driven Plumbing Service Manager to join our Phoenix ... Builds and maintains strong customer relationships by directly managing technician performance to ...

TDIndustries

Marketing Communications Specialist

Dallas, TX · On-site

$59K - $78K/yr

... customer engagement, elevate executive messaging and reinforce TDIndustries' reputation as a premier mechanical construction and facilities services company. Success in this role requires the ability ...

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TDIndustries

Billing Supervisor

Dallas, TX · On-site

Supervises, coaches, and develops Customer Service team members. Billing daily on a high-volume ... Works cohesively with Service Managers, Service Technicians and Sales Representatives, Account ...

TDIndustries

Dispatcher II

Houston, TX · On-site

Organizes customer service calls prior to their deployment to the Service Technician. * Creates ... Works cohesively with Service Managers, Service Technicians, Sales Representatives, Account ...

TDIndustries

Electrician Service Technician

Dallas, TX · On-site

Cultivate lasting customer relationships and effectively communicate the work performed to ensure ... Grow Your Career with TDIndustries Founded in 1946, TDIndustries is a premier, employee-owned ...

TDIndustries

Chiller Service Technician

Waco, TX · On-site

Develops long-term relationships with customers and explains work performed to the customer ... Grow Your Career with TDIndustries Founded in 1946, TDIndustries is a premier, employee-owned ...

TDIndustries

Chiller Service Technician

Waco, TX · On-site

Develops long-term relationships with customers and explains work performed to the customer ... Grow Your Career with TDIndustries Founded in 1946, TDIndustries is a premier, employee-owned ...

TDIndustries

Chiller Service Technician

Waco, TX · On-site

Develops long-term relationships with customers and explains work performed to the customer ... Grow Your Career with TDIndustries Founded in 1946, TDIndustries is a premier, employee-owned ...

TDIndustries

Service Tech II - PROJ

Tucson, AZ · On-site

Develops long-term relationships with customers and explains work performed to the customer ... Grow Your Career with TDIndustries Founded in 1946, TDIndustries is a premier, employee-owned ...

TDIndustries

Commercial HVAC Service Installer II

Austin, TX · On-site

$29.75 - $38.75/hr

Develops long-term relationships with customers and explains work performed to the customer ... Grow Your Career with TDIndustries Founded in 1946, TDIndustries is a premier, employee-owned ...

TDIndustries

Client Executive-Construction

Phoenix, AZ · On-site

$76K - $103K/yr

Job Summary The Client Executive serves as the senior relationship leader for TDIndustries' most ... Utilizes, enters, and maintains all customer activity in CRM. Participates in contract review and ...

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Infographic showing various Customer Service Representative job openings at Tdindustries in the United States as of September 2026, with employment types broken down into 1% As Needed, 98% Full Time, and 1% Part Time. Highlights an 98% Physical, and 2% Remote job distribution.

Service Dispatcher II

Phoenix, AZ • On-site

TDIndustries
Construction • 1 - 5K employees
Learn more about TDIndustriesexternal

$18.25 - $24.50/hr

Full-time

Posted 8 days ago

Job description

Job Summary
Our Dispatcher II, coordinates inbound and outbound logistical operations, including inventory management, warehousing and transportation to ensure sufficient supply of goods and products. Controls the commercial impact of the complete range of activities from receiving, locating and dispatching, sourcing, purchasing and optimizing inventory levels. Administers an effective system that meets the organization's inventory control needs through efficient transportation of raw materials, component parts and/or finished goods.
Essential Duties
  • Efficiently dispatch Service Technicians based on skill level to optimize costs and enhance customer trust.
  • Dispatches are made for all business units throughout the work week or as needed.
  • Resolves issues within their capability; escalates issues outside capability.
  • Proactively manages customer requests and consistently delivers exceptional service that surpasses expectations.
  • Oversees all inbound customer contacts via phone, email, web portal, and fax. Organizes customer service calls prior to their deployment to the Service Technician.
  • Creates work orders from customer contacts, verifies that customer information is correct, and pulls permits as needed.
  • Manages customer portals by providing necessary data and completes reports such as shift and status reports.
  • Collaborates in scheduling customer maintenance contracts and efficiently organizes Service Technicians' schedules to meet contract requirements.
  • Communicates effectively to guarantee prompt and responsive service to the customers' immediate and long-term needs.
  • Communicates the status of the service call to the customer while it is in progress, and follows up with the customer after the call has been completed.
  • Plans, forecasts, and dispatches service calls for the internal customer (Service Manager and Service Technician).
  • Monitors dashboard results and creates plans to address active work orders.
  • Works cohesively with Service Managers, Service Technicians, Sales Representatives, Account Managers, and Dispatch Coordinators to meet the needs of customers each day.
  • Performs cross-functional roles and cross-promotes all services offered to customers.
  • Reviews current processes and procedures to enhance the customer experience and improve overall efficiency.

Minimum Requirements
  • 3-5 years of Service Dispatching experience required.
  • Previous industry dispatching experience preferred
  • High School or GED.
  • Proven experience as a dispatcher or relevant position.
  • Knowledge of procedures and guidelines for emergency situations.
  • Outstanding organizational and multitasking abilities.
  • Strong active listening skills and excellent communication abilities.

Grow Your Career with TDIndustries
Founded in 1946, TDIndustries is a premier, employee-owned Mechanical, Electrical, and Plumbing (MEP) company delivering full-lifecycle building solutions-from design and construction to service and facilities maintenance. We power critical environments like hospitals, schools, data centers, stadiums, and commercial buildings across Texas and the Southwest.
Our Partners (employees) are the core of our success. As an employee-owned company, you have a voice, a stake, and a clear path to grow. Recognized by FORTUNE Magazine as a "100 Best Company to Work For," we invest in top training, career development, and a culture built on trust and servant leadership.
Join a growing team where your skills matter, and your future is built to last.
At TDIndustries, we believe opportunity should be built - and shared - by all. Whether you work with tools or technology, in the field or the office, we hire and grow people based on skill, potential, and integrity - never labels. We value the diverse paths that bring people to our team and welcome Partners of all backgrounds, including differences in race, color, religion, sex, gender identity or expression, sexual orientation, age, ability, military service, and more. What matters most is how we work together to build excellence.

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