System One
System One

76 System One Client Service Manager Jobs Hiring Near You

Client Service Manager

Pittsburgh, PA · On-site

$80K - $90K/yr

Ensures that required system performance, turnaround time, and service levels are achieved * Act as ... Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the ...

Duties & Responsibilities: 1. Provide daily client point of contact · Single point of contact for ... experience with database system and file transfers Preferred Qualification: · Proficient in ...

Monitor WMS system to track SLA. Address late orders as needed. * Communicate with warehouse teams ... Train and coordinate tasks with the Assistant Client Service Manager Requirements * 1 to 3 years of ...

Client Service Manager

Kennesaw, GA · On-site

$21 - $23/hr

Monitor WMS system to track SLA. Address late orders as needed. * Communicate with warehouse teams ... Train and coordinate tasks with the Assistant Client Service Manager Requirements * 1 to 3 years of ...

Client Service Manager# Client Service ManagerHot Job## OverviewPosition TypeFull Time ... Utilize a phone queue system to efficiently handle inbound and outbound call volume* Ad hoc ...

Client Service Manager

Taunton, MA · On-site

$40K - $48K/yr

As a Client Service Manager, you are more than just an insurance agent you are an advocate, insurance educator, and expert communicator. As a CSM you will help customers navigate through the loud and ...

Client Service Manager

Manhattan, NY · On-site

$49K - $59K/yr

The onboarding process includes account set-up and system configuration, training and system roll ... Qualifications Minimum of 1-2 years experience in onboarding, account management or project ...

Knowledge of Applied systems (TAM and/or EPIC) * Advanced training towards AAI or API designations ... Established in 1953, Harden is one of Florida's leading independent insurance brokerage and risk ...

As a Client Service Manager, you'll play a key role in delivering exceptional service to our clients. You'll manage a portfolio of accounts, build strong relationships, and ensure our clients feel ...

Manage an assigned group of client accounts in a Branch and help keep service clear, timely, and ... Be the main point of contact for assigned group of accounts and help keep work moving from one day ...

The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund ... client relationship management for Hedge Fund clients Actively cross selling our suite of services ...

Client Service Manager II

Chicago, IL · Hybrid

$101K - $140K/yr

Description About the Role Liberty Mutual is hiring a Client Services Manager II to own the service experience for a portfolio of customers of all sizes and levels of complexity. Working under ...

... Client Service Manager to service our Northern Virgina- DMV area. StructureCare is a premier ... 1,000 hours per year and employed for at least two years. Recipients are awarded $4,000 for each ...

... Client Service Manager to service our Northern Virgina- DMV area. StructureCare is a premier ... 1,000 hours per year and employed for at least two years. Recipients are awarded $4,000 for each ...

Client Services Manager Employment: Full-time We are hiring a dedicated Client Services Manager to help spearhead and manage the relationships with our high-touch clients. This is a role that is 50 ...

Job Summary As the Client Service Manager, you'll be at the heart of our service yard -coordinating ... Maintain work orders in ERP/MRP system. * Project Coordination: Work with supervisors/leaders to ...

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System One Jobs Information

What is it like to work at System One?

System One is a professional services company that values collaboration, innovation, and a client-centric approach, fostering a dynamic and supportive work environment.

The company's team structure is designed to facilitate knowledge sharing and expertise exchange, with a flat organizational hierarchy that encourages open communication and cross-functional collaboration. System One's mission is to deliver high-quality solutions to its clients through a network of experienced professionals and cutting-edge technologies.

Working at System One may appeal to candidates who are looking for a challenging and rewarding career in a fast-paced, client-driven industry, with opportunities for professional growth and development in a collaborative and dynamic work environment.

What makes System One an attractive place to work?

System One is a leading provider of workforce solutions and staffing services, known for its expertise in delivering high-quality talent to various industries. The company's workplace is characterized by a culture of innovation, collaboration, and flexibility, offering employees opportunities to work on diverse projects and develop their skills in a dynamic environment. By joining System One, professionals can expect to contribute to the growth and success of a forward-thinking organization, with opportunities for career advancement and professional development in a rapidly evolving industry.
Infographic showing various Client Service Manager job openings at System One in the United States as of September 2026, with employment types broken down into 1% As Needed, 42% Full Time, 56% Contract, and 1% Nights. Highlights an 82% Physical, and 18% Remote job distribution.

Client Service Manager

Pittsburgh, PA • On-site

$80K - $90K/yr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Job description

Client Service Manager
Pittsburgh
On-site
The Client Service Manager (Lockbox)) is responsible for overseeing on-site operations, leading teams, and serving as the primary point of contact for the client. This role ensures exceptional service delivery, strong client relationships, operational efficiency, and compliance with company policies and contractual requirements.
The Client Service Manager (Lockbox) will play a crucial role in ensuring the smooth and efficient operation of lockbox processing, driving continuous improvement, and maintaining strong client and vendor relationships
What You'll Do:
  • Lead and manage daily lockbox processing activities
  • Responsible for achieving contractual business results
  • Provide leadership over daily production results
  • Tracking programs to monitor departmental goals and provide trend analysis to management
  • Ensure adherence to company quality standards and continuous improvement initiatives
  • Hold weekly team meetings/Huddles
  • Enable Change - Takes action to drive change and innovation that will transform our business
  • Takes personal ownership to deliver results. Empowers and trusts others in decision making
  • Succession planning is critical to success
  • Lead by example

Team Leadership:
  • Responsible for evaluating and improving employee performance to foster a high-performing team
  • Manage individual and departmental goals
  • Provides coaching and development to supervisors and their team members
  • Hold the group accountable to operations goals

Continuous Improvement:
  • Ensures that required system performance, turnaround time, and service levels are achieved
  • Act as an escalation point for the Client Service team

Client Service:
  • Ensures that required system performance, turnaround time, and service levels are achieved
  • Act as an escalation point for the Client Service team
  • Standard Operating Procedures:
  • Maintain/update comprehensive process documentation to support operational transparency and consistency

Incident Reporting:
  • Handle incident reporting, including root cause analysis, to ensure timely and effective resolution of issues

Testing and Analysis:
  • Conduct regression testing to ensure system stability post-change.
What We're Looking For:
  • High School Diploma or equivalent required.
  • 5+ years of experience in operations management and client relationship management.
  • Previous experience leading teams of 5-10 employees or more.
  • Strong computer skills and business acumen.
  • Experience in a service-driven or facilities management environment is preferred.
Success in This Role
A successful Client Service Manager consistently delivers outstanding client experiences, achieves operational and financial goals, develops high-performing teams, and ensures all contractual service expectations are met or exceeded.
Travel: Some local travel is required for this position. Approximately up to 25%.
Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Compensation:
The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.
Vacancy Status:
This posting is for an existing vacancy.
Pay Range
$80,000-$90,000 USD
WHAT WE OFFER
  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
  • Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
  • Bonuses: Are available for employee and client referrals for current employees.
  • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.
    • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS
SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.
Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
Colorado only:We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
To view our privacy policy, click on the link below: Data Privacy Statement
Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.