Sunroc
Sunroc

60 Sunroc Customer Service Representative Jobs Hiring Near You

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

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Sunroc Jobs Information

What is it like to work at Sunroc?

Sunroc is a construction company that values a collaborative and customer-focused work environment, prioritizing teamwork and open communication among employees.

The company operates with a flat organizational structure, allowing for direct communication between employees and management, and offers a range of job opportunities in various fields, including construction, engineering, and operations. Sunroc's mission is to deliver high-quality construction services while fostering a culture of safety, integrity, and community involvement.

Working at Sunroc may appeal to individuals who value a dynamic work environment, opportunities for professional growth and development, and the chance to contribute to meaningful construction projects that positively impact local communities.

What makes Sunroc an attractive place to work?

Sunroc is a leading construction company in the Western United States, known for its commitment to quality and customer satisfaction. The company offers a dynamic work environment that values innovation, teamwork, and employee growth, with opportunities for professional development and advancement in a stable and growing industry. By joining Sunroc, individuals can contribute to the company's mission of delivering exceptional construction services and experience a fulfilling career with opportunities for impact and advancement.

Do workers at Sunroc get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and April 2026.

Does Sunroc pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
77% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and April 2026.

At Sunroc, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
86% of people say they have to use vacation days when they’re out sick.
Based on data from 21 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from Sunroc affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 37 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Sunroc?

Most people get paid time off work.
88% of people say they get paid time off.
Based on data from 25 people who took the Breakroom Quiz between June 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 93% of people with changing schedules find out their shifts one week or less ahead of time.
  • 7% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 28 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at Sunroc worry about hours?

Some people worry about getting enough hours.
44% of people report they worry about getting enough hours.
Based on data from 36 people who took the Breakroom Quiz between March 2025 and March 2026.

Do Sunroc workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
67% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it for Sunroc workers to change shifts?

Some people find it hard to change shifts.
48% of people report that it’s hard to change shifts if they need to.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it to get time off at Sunroc?

Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Sunroc managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
76% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 33 people who took the Breakroom Quiz between March 2025 and March 2026.

Do jobs at Sunroc spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 34 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to take sick days at Sunroc?

Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at Sunroc good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at Sunroc feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Sunroc get to take their breaks without interruption?

Only some people get breaks without interruption.
52% of people report that their breaks get interrupted.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at Sunroc?

Most people feel stressed here.
80% of people say they often feel stressed at work.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Sunroc enjoy their jobs?

Most people enjoy their job.
84% of people report they enjoy their job.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Sunroc recommend working with their team?

Only some people recommend working with their team.
37% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 30 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get enough training when they start at Sunroc?

Some people didn’t get enough training when they started.
34% of people report they didn’t get enough training when they started working here.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get support to advance at Sunroc?

Only some people are given support to advance their career here.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people think Sunroc’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 30 people who took the Breakroom Quiz between March 2025 and March 2026.

Do workers feel well informed about how Sunroc is doing?

Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and April 2026.

What other companies are hiring for Customer Service Representative jobs?

Infographic showing various Customer Service Representative job openings at Sunroc in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Service Representative

Customer Operations

Buffalo, NY • On-site

$20/hr

Other

Posted 9 days ago


Job description

Customer Service Representative

Customer Service Representative $20/hour

In-office position-Cheektowaga, NY

Evening and weekend availability required

Next start date: Monday, September 14th, 2026

Training schedule: Sunday-Thursday 11:00AM - 7:30PM

Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.

Responsibilities

As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

What Our Customer Service Representatives Enjoy Most

  • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Troubleshooting and resolving technical issues related to cable and video services
  • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more
  • Resolving TV inquiries while creating best-in-class customer experiences
  • Working in an open, friendly environment with a supportive, energetic team

We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you'll thrive inside our customer service environment.

Qualifications

What You'll Bring To Spectrum Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient