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SUMMIT POLYMERS
SUMMIT POLYMERS

20 Summit Polymers Customer Service Representative Jobs Hiring Near You

Summit Polymers

Program Manager, Engineering

Portage, MI · On-site

$90 - $120/hr

Summit Polymers is a leading, global supplier of automotive interior systems including consoles ... customer service and quality. JOB TITLE: Program Manager, Engineering FLSA STATUS: Exempt SUMMARY ...

Summit Polymer

Manager, Materials

Elizabethtown, KY · On-site

... customer service activities in compliance with Summit Polymers, Inc. policies and procedures. This includes maintaining an uninterrupted supply of raw materials and purchased components for ...

Summit Polymer

Quality Coordinator

Sturgis, MI · On-site

Summit Polymers is a leading, global supplier of automotive interior systems including consoles ... continuous improvement, customer service and quality. JOB TITLE: Coordinator, Quality ...

Summit Polymer

Maintenance Technician

Sturgis, MI · On-site

Summit Polymers is a leading, global supplier of automotive interior systems including consoles ... improvement, customer service and quality. JOB TITLE: Technician, Maintenance FLSA STATUS: Non ...

Summit Polymer

Manufacturing Manager

Lawrenceburg, KY · On-site

Summit Polymers is a leading, global supplier of automotive interior systems including consoles ... customer service and quality. JOB TITLE: Manager, Manufacturing FLSA STATUS: Exempt REPORTS TO:

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SUMMIT POLYMERS Jobs Information

Do workers at Summit Polymers get paid breaks?

Sometimes. Only some people get paid breaks.
40% of people say they don’t get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and March 2026.

Does Summit Polymers pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
79% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and April 2026.

At Summit Polymers, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
55% of people say they have to use vacation days when they’re out sick.
Based on data from 20 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from Summit Polymers affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 24 people who took the Breakroom Quiz between April 2025 and June 2026.

Do people get paid time off at Summit Polymers?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 88% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers at Summit Polymers worry about hours?

Most people worry about getting enough hours.
70% of people report they worry about getting enough hours.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and June 2026.

Do Summit Polymers workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
60% report that they don’t have enough control over which shifts they work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it for Summit Polymers workers to change shifts?

Most people find it hard to change shifts.
75% of people report that it’s hard to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it to get time off at Summit Polymers?

Most people find it easy to get time off.
68% of people report it’s easy to get time off.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and June 2026.

Do Summit Polymers managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
76% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and June 2026.

Do jobs at Summit Polymers spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
27% of people report that their job takes up time that they don’t get paid for.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it to take sick days at Summit Polymers?

Most people find it easy to take sick days.
68% of people report that it’s easy to take time off if they are sick.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and June 2026.

Is working at Summit Polymers good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Summit Polymers feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
55% of people say they’re not treated with respect by their managers.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Summit Polymers get to take their breaks without interruption?

Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at Summit Polymers?

Most people feel stressed out here.
83% of people say they often feel stressed out at work.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Summit Polymers enjoy their jobs?

Only some people enjoy their job.
41% of people report they don’t enjoy their job.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Summit Polymers recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get enough training when they start at Summit Polymers?

Some people didn’t get enough training when they started.
49% of people report they didn’t get enough training when they started working here.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get support to advance at Summit Polymers?

Only some people are given support to advance their career here.
In the last year, 61% of people report not being given support to advance their career here.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think Summit Polymers’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how Summit Polymers is doing?

Most people don’t feel well informed about how the company is doing.
71% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and June 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Summit Polymers?
Infographic showing various Customer Service Representative job openings at Summit Polymers in the United States as of August 2026, with employment types broken down into 81% Full Time, and 19% Nights. Highlights an 100% Physical job distribution.

Materials Coordinator (Customer Service) - 3rd Shift

Summit Polymer

Kalamazoo, MI • On-site

$17 - $22.25/hr

Full-time

Re-posted 14 days ago

Summit Polymers rating

5.8

Company rating: 5.8 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

72nd of 84 rated plastic manufacturers

Job description

Summit Polymers is a leading, global supplier of automotive interior systems including consoles, door panels, and instrument panels. With over 50 years serving the industry, we deliver engineering and product excellence to our customers, on time, in budget, with the latest innovations.
JOIN A TEAM WHERE YOU'LL BE CHALLENGED AND valued.
A career with Summit Polymers means working with smart people in a culture that thrives on challenging, meaningful work. At Summit, we look for growth potential with every hire. We don't just fill seats, we set people on career paths. We're always on the lookout for smart people who are committed to continuous improvement, customer service and quality.
JOB DESCRIPTION
JOB TITLE: Coordinator, Materials (Customer Service) FLSA STATUS: Non Exempt
REPORTS TO: Manager, Materials
SUMMARY
This position is primarily responsible for materials planning in a manufacturing setting. Duties may include any of the following: gathering, recording, and analysis of customer requirements and forecast information. Maintaining and improving customer contacts. Developing and coordinating production plans in compliance with Summit Polymers, Inc. manufacturing systems and customer shipping requirements. Creation and maintenance of bills of lading, and customer-required documentation based on customer daily release and forecast information.
RESPONSIBILITIES AND DUTIES
  • Review and monitor all customer required communication related to Materials, Planning and Logistics procedures.
  • Ensure all customer-related shipping communication is completed daily. This includes ASN's, container information, etc.
  • Demonstrated ability to follow customer-dictated order fulfillment procedures.
  • Develop daily shipping plans based on customer release and forecast information.
  • Create customer required shipping documentation.
  • Establish daily production plans in accordance with Summit Polymers, Inc. established manufacturing protocols.
  • Perform inventory analysis and recommend inventory adjustments.
  • Maintain contact with customers and ensure timely processing of orders, shipments and changes.
  • Reporting customer issues to appropriate personnel and participate in resolving these issues.
  • Communicate customer blanket orders, "spot buy "orders and any other changes to customers release requirements to the appropriate departments.
  • Coordinate with Manufacturing, Quality and Engineering teams to ensure the customers daily release requirements are achieved.
  • Coordinate all new program, new part, or program launch release activities to ensure requirements are achieved.
  • Maintain target inventory levels in accordance with Summit Polymers, Inc. corporate goals.
  • Analyze, review and determine appropriate patterns of production to ensure customers and plant expectations are achieved.
  • Other duties as assigned.

EDUCATION AND EXPERIENCE
Business or related degree or (1) year experience in Materials, Planning and Logisitics in a lean manufacturing environment.
SKILLS AND ABILITIES:
Possesses the ability to gather and analyze information and make decisions from a limited number of choices.
  • A minimum score of 50 on the Wonderlic Select Assessment (Traditional Score of 20 on the cognitive portion).

TRAVEL REQUIREMENTS
This position typically does not require any travel.
DISCLAIMER
The information contained in this job description is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Agreement to complete all post-hire required training.

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