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The Opportunity 

The Director, Treasury Operations & Cash Management is a senior leadership role responsible for driving end-to-end treasury operational excellence across StubHub's global platform. This leader will own the full lifecycle of treasury operations - from daily cash positioning and payment execution through banking infrastructure, controls, and technology transformation - ensuring the organization operates with the highest standards of efficiency, resilience, and scalability.

This role demands a strategic operator who can elevate treasury from a transactional function to a high-performing, insight-driven capability. The ideal candidate brings deep domain expertise across global treasury operations, a strong command of internal controls and compliance, and the vision to modernize treasury through automation, analytics, and AI-enabled tools. As a key member of the Finance leadership team, this Director will partner cross-functionally with Accounting, Legal, Engineering, and senior business stakeholders to align treasury strategy with StubHub's growth objectives.

Location: Hybrid (3 days in office/2 days remote) - New York, NY

What You'll Do

Treasury Operational Excellence & Strategy

• Define and execute the end-to-end treasury operations strategy, establishing a best-in-class framework across cash management, payments, banking, controls, and technology
• Set and drive the vision for treasury operational excellence, including KPIs, service-level standards, and continuous improvement roadmaps
• Act as the senior escalation point and decision-maker for complex operational issues, payment exceptions, and cross-functional treasury matters
• Influence and align Finance leadership on treasury priorities, risks, and investment needs

Cash Management & Liquidity Leadership

• Provide oversight of global cash positioning, cash concentration, funding, and intercompany liquidity structures
• Ensure real-time visibility into global liquidity across entities, accounts, and currencies, enabling proactive decision-making
• Drive accuracy and completeness of cash forecasting inputs and treasury reporting to Accounting and Finance leadership
• Champion structural improvements to optimize working capital

Payment Operations & Risk Management

• Collaborate with the business on global payment operations strategy and execution (wires, ACH, FX payments), ensuring speed, accuracy, and operational resilience
• Design and enforce robust payment approval workflows, segregation-of-duties controls, and fraud mitigation frameworks
• Lead the team's response to payment failures, exceptions, and systemic risks, driving root-cause resolution and prevention

Banking Relationships & Account Infrastructure

• Cultivate and manage senior-level relationships with global banking partners and service providers, negotiating terms, fee structures, and service enhancements
• Oversee global bank account governance, including account lifecycle management, signatory administration, and regulatory compliance
• Continuously evaluate and optimize the company's banking infrastructure to align with operational needs and cost efficiency goals    Cultivate and manage senior-level relationships with global banking partners and service providers, negotiating terms, fee structures, and service enhancements
• Oversee global bank account governance, including account lifecycle management, signatory administration, and regulatory compliance
• Continuously evaluate and optimize the company's banking infrastructure to align with operational needs and cost efficiency goals

Controls, Compliance & Audit Leadership

• Establish and maintain a strong internal control environment across all treasury operations, ensuring alignment with SOX requirements and company policies
• Serve as the senior treasury liaison to internal and external audit, owning deliverables, coordinating testing support, and driving remediation of any findings
• Proactively assess control design and operating effectiveness, implementing enhancements ahead of risk materialization

Technology, Automation & AI-Driven Innovation

• Lead the strategic roadmap for treasury technology, including treasury management systems (e.g., Kyriba), bank connectivity platforms, and payment automation
• Champion digitization and automation of manual treasury processes, significantly reducing operational risk and freeing capacity for higher-value activities
• Drive the adoption of AI and advanced analytics tools to enhance cash forecasting accuracy, anomaly detection, and operational risk monitoring
• Partner with data engineering and technology teams to build scalable, automated reporting and treasury intelligence capabilities

People Leadership & Organizational Development

• Build, develop, and retain a high-performing treasury operations team, fostering a culture of ownership, continuous improvement, and operational discipline
• Provide coaching and career development to direct reports, elevating the team's technical capabilities and cross-functional influence
• Champion talent planning and succession within the treasury function

What You've Done:

Education & Experience

• Undergraduate degree in Finance, Accounting, Economics, or a related field required;
• 10+ years of progressive treasury or finance experience, with at least 5 years in a senior treasury operations leadership role
• Demonstrated track record of driving end-to-end treasury transformation and operational excellence in a complex, multi-entity global organization
• Deep expertise in global cash management, payment operations, banking structures, and liquidity management
• Proven experience managing and developing high-performing teams

Technical & Domain Expertise

• Strong command of treasury management systems and bank connectivity technologies (e.g., Kyriba, SWIFT, host-to-host, API integrations)
• In-depth knowledge of internal controls frameworks, SOX compliance, and audit processes
• Experience leading or significantly contributing to treasury technology implementations or transformations
• Experience with credit card payment service providers
• Hands-on experience with AI or automation tools applied to treasury operations (e.g., anomaly detection, cash forecasting models)
• Advanced Excel proficiency required;

Leadership & Interpersonal Competencies

• Exceptional executive communication and stakeholder management skills, with the ability to influence at the C-suite level
• Strategic thinker with the ability to translate operational complexity into clear, actionable plans
• Strong judgment and decisiveness in ambiguous, fast-paced environments
• High integrity, detail orientation, and commitment to operational excellence

What We Offer:  

• Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. 
• Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions. 
• Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed. 
• Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. 

Why StubHub 

• A genuine culture mandate. This isn't a role to run an LMS and organize off-sites. You have explicit leadership support to build the coaching, performance, and developmental infrastructure StubHub needs - and a CHRO who will advocate for the investment required to do it right.
• The work is visible. Coaching, performance, and culture initiatives at StubHub will be felt by every employee. This is a role where your impact is real, measurable, and seen.
• A mission worth caring about. We exist to give fans access to live experiences - the games, concerts, and shows that define people's lives. That's an emotional connection most companies can only manufacture.
• AI is a real differentiator here. We want a leader who brings genuine curiosity about AI-powered coaching and learning - not someone who adds an AI paragraph to a 2019 training deck