16 Step Customer Service Representative Jobs Hiring Near You

About Step
Step's mission is to improve the financial future of the next generation. Millions of people use our banking and borrowing products to manage, build, and grow their money. Now that we're part of Beast Industries - the company behind MrBeast - we're poised for a new phase of growth to deliver financial literacy and tools at massive scale.
About the Role
Step is looking for our next Recruiting Coordinator to manage the day-to-day details that keep our recruiting engine running smoothly and ensure a great experience for every candidate. You'll be a key representative of Step's recruiting process - supporting candidates, hiring managers, and the recruiting team in a fast-paced, rapidly growing company. This is a great opportunity for someone eager to build a career in recruiting and grow with us.
In this role, you will:

• Own end-to-end interview scheduling across multiple time zones and complex panel interviews
• Serve as a primary point of contact for candidates, ensuring a warm, responsive, and professional experience throughout the process
• Partner with recruiters and hiring managers to keep requisitions, pipelines, and interview feedback organized and on track
• Continuously look for ways to improve recruiting workflows and candidate experience
• Coordinate candidate travel and expenses

You might thrive in this role if you have:

• 3+ years scheduling or coordination experience in a fast-paced startup environment
• Self-directed with a high sense of urgency while maintaining meticulous attention to detail
• Highly organized with the ability to prioritize multiple functions and tasks
• Adaptable and able to shift gears at a moment's notice
• Excellent verbal and written communications skills
• Interested to grow your career in recruiting
• Familiarity with Greenhouse
• An enthusiastic "roll up your sleeves" mentality - you act as an owner and move with urgency

Logistics
Location: Remote or San Mateo, CA, with occasional travel for team offsites and key meetings
Education: Bachelor's degree or an equivalent combination of education, training, and experience
We encourage you to apply even if you don't meet every single qualification. Strong candidates rarely check every box, and we'd rather meet you than miss you.
How we're different
We stand for the side hustlers, the creators, the freelancers, and the investors - people who are not afraid to take on challenges, especially when it comes to their finances. Step is focused on disrupting the banking industry by delivering a differentiated, mobile-first consumer experience, and we operate like the customers we serve: customer obsessed, acting as owners, moving with urgency, and breaking the norm.
Step is a wholly owned subsidiary of Beast Industries, the media and entertainment company founded by Jimmy Donaldson (MrBeast), the most-watched person in the world. Beast Industries spans digital media, consumer products, philanthropy, and new ventures, with an audience reach no consumer company has ever had - and Step is tasked with turning that reach into financial literacy and tools for the next generation at massive scale. With Beast's distribution and brand behind it, Step is positioned to scale significantly over the next 12 months, and joining now means helping shape that trajectory from the inside.
Come work with us!
Step is a remote-first company building banking for the next generation. We offer competitive compensation and stock options, generous medical, dental, vision, and company-paid life insurance, a 401k plan with Safe Harbor company matching, a flexible vacation policy and paid company holidays, 12 weeks paid parental leave with flexible return to work, and a company-provided technology package. If you're looking to join a fast-growing company with a strong mission and vision that puts people first, we want to meet you!
Step is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law.
Step is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and interview process. If you need an accommodation, please let us know at people@step.com and we'll work with you to provide appropriate support.