State Farm
State Farm

120 State Farm Insurance Claims Associate Jobs Hiring Near You

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State Farm Jobs Information

Do workers at State Farm get paid breaks?

Sometimes. Only some people get paid breaks.
41% of people say they don’t get paid breaks.
Based on data from 104 people who took the Breakroom Quiz between February 2026 and August 2026.

Does State Farm pay people when they’re sick?

Yes. Most people get paid when they’re sick.
72% of people say they would get paid if they were sick but scheduled to work.
Based on data from 183 people who took the Breakroom Quiz between February 2026 and August 2026.

At State Farm, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
65% of people say they have to use vacation days when they’re out sick.
Based on data from 171 people who took the Breakroom Quiz between February 2026 and August 2026.

Are part-time workers able to get health insurance from State Farm?

Most people who work part-time can't get health insurance.
100% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 13 people who took the Breakroom Quiz between November 2024 and February 2025.

Do part-time workers get paid time off at State Farm?

Only some people who work part-time get paid time off.
60% of people who work part-time say they don’t get paid time off
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from State Farm affordable enough for their workers?

Most people say the health insurance costs are okay.
98% of people say the health insurance costs are okay
Based on data from 64 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get paid time off at State Farm?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 194 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 45% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 32% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 102 people who took the Breakroom Quiz between March 2025 and March 2026.

Do workers at State Farm worry about hours?

Most people don’t worry about getting enough hours.
87% of people report they don’t worry about getting enough hours.
Based on data from 85 people who took the Breakroom Quiz between August 2025 and August 2026.

Do State Farm workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for State Farm workers to change shifts?

Some people find it hard to change shifts.
34% of people report that it’s hard to change shifts if they need to.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at State Farm?

Most people find it easy to get time off.
76% of people report it’s easy to get time off.
Based on data from 173 people who took the Breakroom Quiz between February 2026 and August 2026.

Do State Farm managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 89 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at State Farm spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 86 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at State Farm?

Most people find it easy to take sick days.
85% of people report that it’s easy to take time off if they are sick.
Based on data from 182 people who took the Breakroom Quiz between February 2026 and August 2026.

Is a State Farm job good for students?

Most students say this is a good place to work if you’re studying.
73% of students report this is a good place to work if you’re studying.
Based on data from 56 people who took the Breakroom Quiz between July 2025 and July 2026.

Is working at State Farm good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
78% of people who care for a child or other relative report this is a good place to work.
Based on data from 85 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at State Farm feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 187 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at State Farm get to take their breaks without interruption?

Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 167 people who took the Breakroom Quiz between February 2026 and August 2026.

Is it stressful to work at State Farm?

Most people feel stressed out here.
75% of people say they often feel stressed out at work.
Based on data from 188 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at State Farm enjoy their jobs?

Most people enjoy their job.
68% of people report they enjoy their job.
Based on data from 151 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at State Farm recommend working with their team?

Only some people recommend working with their team.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 198 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at State Farm?

Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 187 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at State Farm?

Only some people are given support to advance their career here.
In the last year, 41% of people report not being given support to advance their career here.
Based on data from 185 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think State Farm’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 169 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how State Farm is doing?

Most people feel well informed about how the company is doing.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 176 people who took the Breakroom Quiz between February 2026 and August 2026.

Customer Service Representative - State Farm Agent Team Member

State Farm

Winter Park, FL • On-site

$17 - $25/hr

Other

Medical, Life, Retirement, PTO

Re-posted 8 days ago


State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,552 frontline employees who took The Breakroom Quiz

234th of 304 rated insurance


Job description

Responsive recruiter
Benefits:

  • Hiring bonus
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:I opened my agency in 2003 after beginning my career in State Farm claims, and over the years we've grown into a strong team of 23. State Farm has become a true family business for us - both of my daughters now work alongside me in the agency. Our philosophy is simple: take care of our team so we can take great care of our customers.
We're serious about doing excellent work, but we also make sure the office stays supportive, collaborative, and fun. We hold quarterly team-bonding events and stay focused on motivating one another, celebrating wins, and stepping in to help whenever needed.
We offer holiday pay, flexibility when life calls for it, a 401k, health benefits, hiring bonuses, and the opportunity to attend State Farm conferences for team development and time away together. We're looking for team members who value teamwork, enjoy helping others succeed, and want to be part of an environment where people work hard while genuinely supporting one another.
If you're looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Tony Lopez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • Bilingual Spanish or Portuguese preferred.
Compensation: $17.00 - $25.00 per hour
Are You Driven & Ambitious?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to make an impact, see immediate success, we could be the place for you!
About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
  • Our office is located in Winter Park and Hunter's Creek.

Apply now and let us put you on the path to success
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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