Startek
Startek

61 Startek Customer Service Representative Jobs Hiring Near You

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

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Startek Jobs Information

Do workers at Startek get paid breaks?

Yes. Most people get paid breaks.
73% of people say they get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between October 2024 and August 2026.

Does Startek pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
100% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between October 2024 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 33% of people with changing schedules find out their shifts three weeks ahead of time.
  • 17% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2025.

Do workers at Startek worry about hours?

Most people don’t worry about getting enough hours.
78% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between October 2024 and July 2025.

Do Startek workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between October 2024 and July 2025.

How easy is it for Startek workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between October 2024 and July 2025.

How easy is it to get time off at Startek?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 10 people who took the Breakroom Quiz between October 2024 and August 2026.

Do Startek managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between October 2024 and July 2025.

Do jobs at Startek spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
33% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between October 2024 and July 2025.

How easy is it to take sick days at Startek?

Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 10 people who took the Breakroom Quiz between October 2024 and August 2026.

Do people at Startek feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between October 2024 and November 2025.

Do people at Startek get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 11 people who took the Breakroom Quiz between October 2024 and August 2026.

Is it stressful to work at Startek?

Most people feel stressed out here.
82% of people say they often feel stressed out at work.
Based on data from 11 people who took the Breakroom Quiz between October 2024 and August 2026.

Do people at Startek enjoy their jobs?

Only some people enjoy their job.
43% of people report they don’t enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Startek recommend working with their team?

Only some people recommend working with their team.
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between October 2024 and August 2026.

Do people get enough training when they start at Startek?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between October 2024 and August 2026.

Do people get support to advance at Startek?

Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between October 2024 and August 2026.

Do people think Startek’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 9 people who took the Breakroom Quiz between October 2024 and August 2026.

Do workers feel well informed about how Startek is doing?

Most people don’t feel well informed about how the company is doing.
89% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between October 2024 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

Infographic showing various Customer Service Representative job openings at Startek in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 17% Physical, and 83% Remote job distribution.

Remote Bilingual Customer Service Representative

Startek

Denver, CO • On-site, Remote

$14/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago


Startek rating

3.6

Company rating: 3.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

67th of 71 rated call and contact centers


Job description


In this remote position, you will be working diligently with your customers, providing them with solutions, answering general customer service questions that may include service issues, billing inquires, and product enhancement opportunities that will continue to drive customer satisfaction for our clients. By providing your unique set of troubleshooting skills, you will own all your customer interactions, with a goal of one call resolution. You will end your day satisfied knowing that you and you alone assisted a customer in the same manner you yourself would like to be assisted! Your expert service will position Startek as the employer and provider of choice!
Why Startek?
We provide a unique culture experience for our employees that evolves each day. It is our goal to ensure our employees are self-paced productive business partners, creating an inclusive culture of diversity, understanding, engagement and opportunity. Working at Startek is a partnership and the gateway to career advancement!
As an employee you will receive;
  • Paid training and continuous development
  • Promotion opportunities (Startek makes every effort to promote from within)
  • Medical, Dental and Vision benefits after 60 days of successful employment
  • 401K and Stock plan participation
  • Paid time off to enjoy time with friends and family.
  • We also have employee perks and discounts with both national programs and community engagement programs

What Can You Expect After You Apply?
Our team of Recruiters and Specialists will evaluate your skills and experience and speak with you to determine your best fit within the Startek family.
Please note that due to our contractual obligations - All candidates must be willing to participate in drug screening (when applicable) and background checks facilitated by our team.
We have a diverse set of full and part-time opportunities waiting for you! What are you waiting for? Take the next step in your career and apply today.
Startek is an Equal Opportunity Employer
Job Requirements
  • 18 years of age or older
  • High School Diploma or GED
  • Previous experience interacting with customers/clients, solving problems through troubleshooting, and creating connections.
  • Excellent Communications skills
  • Desire to actively engage and listen to your customers.
  • Exhibit empathy and provide solutions in a fast-paced environment, focusing on one call resolution.
  • Ability to learn new concepts quickly and efficiently and apply those learnings in real-time.
  • A Windows 11 PC that meets our hardware requirements listed below.
  • Open availability for full time or part time scheduling.
  • Starting at $14.00/hour plus an additional $1/hour bilingual differential
  • Must be fluent in verbal and written Spanish & English (CEFR: B2 level or higher)

Bring Your Own Device Equipment Requirements:
  • OS: Windows 11
  • Processor: dual-core or higher with base clock speeds of 2.00GHz or better (not boost/turbo/"up-to" frequency)
  • RAM: 8GB or higher
  • Hard Drive Free Space: 5GB or higher.
  • Webcam
  • USB Headset
  • Second monitor
  • High Speed Internet speeds at least 20 Mbps download/10 Mbps upload (note: the PC must also be connected via an Ethernet cable to your modem or router). Cellular (3G/4G/5G), satellite, VPNs, and wifi internet connections are not supported connection types for this role.

About Us
In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client.
Put simply: we break down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand.
Our tech-enabled and Human assisted digital solutions build both on your CX requirements and our business transformation expertise and willingness to consistently pivot, innovate, and take advantage of new digital technologies.
It's a robust approach. We've partnered with global brands for over 3 decades now -working with them across their consumer value chain and providing new age customer experience solutions and insights that are helping them define and reach their target audiences with greater efficiency and better value for every dollar spent.
Our partnerships have always been about more than building emotional connections with customers; they are about using artificial intelligence, omnichannel orchestration and providing CX insights & technologies, that has the power for digital transformation We do this across 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries.
*** DISCLAIMER***
With the increase of remote positions since COVID, many companies have seen an increase in false representation recruiters and offering fraudulent positions/pay rates that do not exist.
These messages are from anonymous sources and crafted to appear as they are being sent from Startek recruiters. All communication from Startek will have an email address from "startek.com".
Additionally, a scam message can request funds or other personal information prior to the offer letter being released. This is not a standard operating procedure for Startek to be employed with the organization.
Startek is not responsible for any fraudulent representing the company.

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