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SPS Commerce
SPS Commerce

51 Sps Commerce Business Analyst Jobs Hiring Near You

SPS Commerce

Customer Success Executive

Rogers, AR · On-site

$78K - $117K/yr

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a ... Analyze customer deduction and compliance data to help identify root causes and recommend ...

SPS COMMERCE, Inc.

Senior Sales Operations Analyst

$69K - $90K/yr

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a ... Business case development: Support Account Executives and Retail Insights Managers in crafting ...

SPS COMMERCE, Inc.

Billing Analyst

Minneapolis, MN · On-site

$23.55 - $29.32/hr

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a ... Bachelor's degree (Business, Accounting, or Finance preferred), or combination of equivalent ...

SPS COMMERCE, Inc.

Senior Project Manager

Minneapolis, MN · On-site

$90K - $139K/yr

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a ... Strong problem solving & analytic ability * Quality-focused; detail-oriented; ability to prioritize ...

SPS Commerce, Inc.

$84 - $131/hr

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a ... analyze and verify operational needs, and to understand clients' business objectives and goals*

SPS Commerce, Inc.

$77 - $119/hr

... SPS Commerce resources.**Key Responsibilities:*** Develop a deep understanding of customers' business models, build relationships, and serve as a trusted adviser to ensure successful partnerships.

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SPS Commerce Jobs Information

Does SPS Commerce pay people when they’re sick?

Yes. Most people get paid when they’re sick.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it to get time off at SPS Commerce?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to take sick days at SPS Commerce?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at SPS Commerce feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at SPS Commerce get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Is it stressful to work at SPS Commerce?

Some people feel stressed here.
50% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at SPS Commerce enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at SPS Commerce recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at SPS Commerce?

Most people got enough training when they started.
80% of people report they got enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get support to advance at SPS Commerce?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people think SPS Commerce’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
50% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers feel well informed about how SPS Commerce is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

What other companies are hiring for Business Analyst jobs?

What are the most popular jobs at Sps Commerce?

Infographic showing various Business Analyst job openings at Sps Commerce in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 70% Physical, and 30% Remote job distribution.

Customer Success Executive

SPS Commerce

Rogers, AR • On-site

$78K - $117K/yr

Other

Posted 25 days ago

SPS Commerce rating

9.0

Company rating: 9.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

34th of 246 rated software companies

Job description

Description:
SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!
Position Summary:
Job Summary: SPS Commerce connects the world's largest CPG companies to the retailers, distributors, and grocers they sell through. As a Customer Success Executive on our Strategic Partnerships team, you'll be the primary point of contact for some of the largest and most complex consumer packaged goods companies on the SPS Revenue Recovery network. You'll guide these customers through every stage of their journey with SPS Commerce, from onboarding through renewal, helping them get real value out of the Revenue Recovery Service. You'll work closely with CSMs, CIMs, Sales, Support, and Product teams to make sure customers' needs are heard and acted on across SPS. This role suits someone who already understands how large CPG suppliers operate inside retail: how deductions happen, why OTIF and other compliance programs matter, negotiating settlements, and what it takes to keep a scorecard clean across dozens of trading partners.
What You'll Do
  • Own the relationship with a portfolio of large, complex CPG accounts, acting as their advocate inside SPS Commerce and their trusted advisor on retail compliance operations.
  • Guide customers through onboarding, product adoption, and renewal, so they see measurable value from the network at each stage.
  • Analyze customer deduction and compliance data to help identify root causes and recommend prevention strategies for issues like Walmart deductions and OTIF non-compliance.
  • Train customers on SPS Commerce products and retail compliance programs in a way that builds real confidence and drives adoption, not just awareness.
  • Track account health and engagement, and act early when a customer shows signs of risk, coordinating with internal teams to resolve issues before they affect renewal.
  • Bring customer feedback back into SPS Commerce, connecting customers with Product, Support, and Retail Compliance teams when their input can shape what we build next.
  • Stay current on retail and CPG industry developments, through trading partner communications, retailer scorecards, industry groups, and conferences, and translate what you learn into practical advice for your customers.
  • Contribute to the broader Customer Success strategy for account retention, expansion, and customer health across the Revenue Recovery segment.
What You'll Bring
  • Bachelor's degree, preferably, in Business, Finance, or Supply Chain, or equivalent professional experience.
  • 5-10 years of experience working with major retailers (Walmart, Sam's Club, Target, Kroger, Amazon) or at a large CPG company, with direct exposure to deductions, chargebacks, or retail compliance programs.
  • A track record of managing complex customer relationships and navigating competing priorities across large organizations.
  • Strong written and verbal communication skills, with the ability to explain compliance and technical topics clearly to non-technical stakeholders.
  • Comfort analyzing data to find root causes and turning that analysis into a clear recommendation.
  • The ability to work independently, prioritize a full portfolio of accounts, and know when to escalate.
  • A fast learner who picks up new systems and products quickly and can teach them to others.

Why SPS Commerce
SPS Commerce runs the retail network that connects thousands of retailers, distributors, grocers, and suppliers, including seven of 2025's top 10 retailers. Joining the Enterprise CPG Customer Success team means working with some of the largest CPG brands in the world and helping them turn retail compliance from a source of friction into a source of confidence.
Location:
This role follows a hybrid work model, with regular in-office presence required at our Toronto, Minneapolis, MN or Rogers, AR office.
What We Offer:
At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.
The annual salary range for this role is: $78,500 - $117,800 CAD / $76,700 - $118,900 USD. The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.
Additionally, you may also be eligible to participate in an annual incentive program. An incentive award, if granted, is based on individual and/or organizational performance.
SPS Commerce offers a comprehensive benefits package designed to support employees' health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.
Commitment to our Employees:
At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.
We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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