Spectrum Health
Spectrum Health

60 Spectrum Health Patient Access Representative Jobs Hiring Near You

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Spectrum Health Jobs Information

What is it like to work at Spectrum Health?

Spectrum Health is a healthcare organization that prioritizes a culture of compassion, innovation, and teamwork, striving to deliver exceptional patient care and improve the health of the communities it serves.

The organization has a multidisciplinary team structure, with various departments and specialties working together to provide comprehensive care, and its hospitals and medical facilities are equipped with state-of-the-art technology and modern amenities.

Working at Spectrum Health may appeal to individuals who are passionate about delivering high-quality patient care, are committed to ongoing learning and professional development, and are motivated by the opportunity to make a positive impact on the health and well-being of their community.

What makes Spectrum Health an attractive place to work?

Spectrum Health is a leading health system in the United States, recognized for its commitment to delivering high-quality patient care and advancing healthcare innovation. The organization fosters a collaborative work environment that encourages teamwork, professional growth, and a culture of excellence, with opportunities for employees to develop new skills and contribute to cutting-edge medical research and technology. By joining Spectrum Health, individuals can be part of a dynamic organization that offers a wide range of career opportunities, professional development, and a chance to make a meaningful impact in the lives of patients and communities.
Infographic showing various Patient Access Representative job openings at Spectrum Health in the United States as of August 2026, with employment types broken down into 64% Full Time, and 36% Part Time. Highlights an 92% Physical, and 8% Hybrid job distribution.

Patient Services Rep Associate Walk In Clinic

Spectrum Health

Niles, MI • On-site

$16 - $20.25/hr

Full-time

Medical, Retirement

Posted 15 days ago


Job description

Job Summary

As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients. You'll work as part of a team to provide registration, concierge, and clerical services. The service you provide in the role will make a real difference in the lives of those we serve.

Essential Functions
  • Serves as a concierge - greets and communicates with patients or visitors.

  • Performs clerical functions, including, but not limited to: answers practice phone calls; schedules patient appointments using a decision tree where applicable; orders supplies; generates patient letters; processes/sorts mail and supply deliveries, and processes registration reports. Responsible for identifying and reminding patients of health maintenance gaps. Documents patient phone calls in EHR for call routing / resolution.

  • Performs patient registration and check-in: confirms patient demographic and insurance information; assists patients with self registration and arrival. Performs patient check-out: schedules follow-up appointments or confirms future appointments.

  • Maintains patient medical records according to standards; uploads Right Fax documents into EPIC. Responsible for basic EMR/EHR scanning.

  • Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.

Qualifications

Required

  • High School Diploma or equivalent

Preferred

  • Vocational/Technical One year certificate from college or technical school (based on Corewell Health entity and department).

  • 1 year of relevant experience In insurance billing, access management, patient financial services, electronic health records, lab service support or other related experience.


How Corewell Health cares for you
  • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
  • On-demand pay program powered by Payactiv
  • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
  • Optional identity theft protection, home and auto insurance
  • Traditional and Roth retirement options with service contribution and match savings
  • Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Southwestern Medical Clinic - 2002 S 11th St - Niles

Department Name

Walk In Clinic Niles - Watervliet Prof Svcs

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8 a.m. to 8 p.m.

Days Worked

Monday to Friday

Weekend Frequency

Variable weekends

CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.