28 Sonos Application Support Engineer Jobs Hiring Near You

At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you’ll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.At Sonos, our IT Infrastructure team builds and maintains the technical foundation that every team at the company depends on, from cloud platforms and data services to developer tooling and network reliability. The Senior Infrastructure Architect plays a central role in shaping how that foundation evolves, translating business needs into reusable, scalable infrastructure designs that become the standard blueprint for teams across the company. This role sits at the intersection of architecture, engineering, and strategy, serving as part designer, part escalation point, and part mentor, and it directly enables Sonos' ability to build and ship great products.What You'll DoOwn the end-to-end design of cloud and on-premise infrastructure, producing reusable blueprints that serve as the standard across all teams requiring infrastructure to support their applications.Define and drive the Infrastructure as Code (IaC) strategy for the IT organization, establishing standards for tooling and practices across teams.Partner with Network Engineering to ensure network designs align with infrastructure standards, and collaborate with stakeholders in Product Software, Product Hardware, Security, and IT to align architecture with business requirements.Define Standard Operating Procedures (SOPs) for software and hardware installations, ensuring infrastructure is tested for resiliency and ready for service transition to Global Operations.Automate and improve development and release processes in partnership with the Quality Engineering team, and identify broader automation and process improvement opportunities across Infrastructure and Network Engineering.Identify and evaluate technology innovations, engaging with business stakeholders to assess requirements, feasibility, and value, including emerging AI tooling and platforms.Act as an escalation point and subject matter expert for operations teams, supporting incident resolution and providing architectural guidance on complex or ongoing production issues.Mentor the Global Operations team in Incident Management, Change Management, Release Management, and troubleshooting practices, and support less experienced engineers on performance tuning and availability management.What You'll NeedBasic Qualifications7+ years of experience designing, integrating, and managing complex infrastructure solutions.Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.Hands-on experience with data center, cloud, web, and data service technologies.Experience in a DevOps engineering or software engineering role, with proficiency in Amazon Web Services (AWS).Working knowledge of Infrastructure as Code tools such as Terraform, Puppet, and Ansible.Working knowledge of containerization and orchestration technologies including Docker, Kubernetes, and Helm.Working knowledge of Linux administration, Windows administration, and Akamai.Strong written and verbal communication skills, with the ability to explain technical concepts to a range of audiences.Qualified applicants must be able to work from the office a minimum of 3 days per week.Preferred QualificationsProficiency in Python or an equivalent scripting/development language.Experience with Git, Jenkins, and associated CI/CD workflows.Working knowledge of databases and SQL.Familiarity with Snowflake, Vagrant, Pulumi, or additional IaC tooling.Experience with the Microsoft Azure platform.Familiarity with Jira and Agile ways of working.Research shows that some candidates may not apply for roles if they don't meet all the criteria. If you don't have 100% of the skills listed, we still strongly encourage you to apply if interested.Visa Sponsorship: Sonos is unable to sponsor or take over sponsorship of an employment visa for this role at this time. We ask that applicants be authorized to work for us in the country of role posting, both now and in the future.This position is considered hybrid, allowing for a combination of remote work and in-office collaboration. Qualified applicants must live within commuting distance of our Boston, MA or Seattle, WA office locations and should expect to be in office a minimum of 3 days per week.#LI-HybridYour profile will be reviewed and you'll hear from us once we have an update. At Sonos we take the time to hire right and appreciate your patience.The base pay range for this role based off geographic location is:$165,000 and $206,000The specific pay offered will depend on the candidate’s geographic location, as well as qualifications and experience. We apply geographic pay differentials based on the cost of labor in the market. Employees in high-cost locations may be compensated at the upper end of the range, while those in medium or low cost markets may be compensated at the lower end of the range. Your recruiter can provide more details about the specific salary range for your location during the hiring process.Please note that compensation details listed in US job postings reflect the base salary only, and do not include bonus, equity, or benefits.We also offer a comprehensive benefits program with choice and flexibility in mind to help support the health, wealth, and overall well-being of our employees. Regular full time employees in the US are eligible for benefits on day one, including:Medical, Dental, and Vision InsuranceA 401(k) plan with company matching and immediate vestingAn Open Time Off policy (OTO) so you have maximum opportunity to disconnect and recharge, with no tenure-based vacation accruals required80 hours of sick time upon hire, refreshed annuallyUp to 12 paid holidays per calendar yearSonos offers a generous paid leave program for new parents or to care for a family member with a serious health condition, as well as short- and long-term disability for your own medical conditionCompany-paid Disability, Life, and AD&D InsuranceVoluntary benefits, including Voluntary Life, AD&D, Accident, and Pet InsuranceMental health benefits to support your holistic well-beingA generous employee discount program & Sonos Radio HD - on us!Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations@sonos.com and let us know the nature of your request and your contact information. #J-18808-Ljbffr