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Sleep Number

66 Sleep Number Customer Service Representative Jobs Hiring Near You

Sleep Number Corporation

Sales Representative

Peoria, IL · On-site

$47K - $66K/yr

Discover each customer's sleep needs and match them with the right Sleep Number products. * Clearly ... service, or other customer-facing experience. * High school diploma or equivalent. Preferred:

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Sleep Number Jobs Information

What is it like to work at Sleep Number?

Sleep Number is a company that prioritizes innovation and customer satisfaction, fostering a culture that encourages collaboration and creativity among its employees. The company's work environment is designed to promote a sense of community, with open spaces and amenities such as on-site fitness centers and cafes. Working at Sleep Number may appeal to individuals who are passionate about the sleep industry and enjoy working in a dynamic, fast-paced environment with opportunities for professional growth and development.

Do workers at Sleep Number get paid breaks?

Sometimes. Only some people get paid breaks.
52% of people say they don’t get paid breaks.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and March 2026.

Does Sleep Number pay people when they’re sick?

Yes. Most people get paid when they’re sick.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and March 2026.

At Sleep Number, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
81% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and March 2026.

Is the health insurance from Sleep Number affordable enough for their workers?

Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 23 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at Sleep Number?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and March 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 23% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 17% of people with changing schedules find out their shifts three weeks ahead of time.
  • 43% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 30 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers at Sleep Number worry about hours?

Most people don’t worry about getting enough hours.
68% of people report they don’t worry about getting enough hours.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and March 2026.

Do Sleep Number workers get to choose the shifts they work?

Most people get to choose which shifts they work.
68% report that they have enough control over which shifts they work.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it for Sleep Number workers to change shifts?

Some people find it hard to change shifts.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at Sleep Number?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and March 2026.

Do Sleep Number managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and March 2026.

Do jobs at Sleep Number spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to take sick days at Sleep Number?

Most people find it easy to take sick days.
75% of people report that it’s easy to take time off if they are sick.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and March 2026.

Is working at Sleep Number good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at Sleep Number feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Sleep Number get to take their breaks without interruption?

Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and March 2026.

Is it stressful to work at Sleep Number?

Most people feel stressed out here.
72% of people say they often feel stressed out at work.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Sleep Number enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Sleep Number recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people get enough training when they start at Sleep Number?

Most people got enough training when they started.
69% of people report they got enough training when they started working here.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people get support to advance at Sleep Number?

Only some people are given support to advance their career here.
In the last year, 53% of people report not being given support to advance their career here.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people think Sleep Number’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
96% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers feel well informed about how Sleep Number is doing?

Only some people feel well informed about how the company is doing.
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and March 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Sleep Number?
What are the most popular categories at Sleep Number?
Infographic showing various Customer Service Representative job openings at Sleep Number in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Sales Representative

Sales Representative

Sleep Number Corporation

East White Plains, NY

$61K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Sleep Number rating

6.6

Company rating: 6.6 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

26th of 59 rated furniture retailers

Job description

Sleep Numberis the leader in personalized sleep wellness. Backed by almost 40 years of innovation, Sleep Number has helped more than16 million peopleachieve their best sleep.We are guided by our purpose - improving lives by personalizing sleep. This is exemplified through our 3,000+ purpose-driven team members who passionately innovate to drive value creation through our fully integrated business model, owning the process from start to finish, and care at every step.

At Sleep Number, you'll be part of a team redefining what's possible in sleep, health, and wellness. Backed by world-class research and continued innovation, we create mattresses with adjustable firmness, pressure relief, and temperature-balancing comfort that adapt to customers' changing needs, night after night, year after year. Our people thrive in a culture where purpose, innovation, and customer experience drive every decision. Join us and help shape the future of sleep wellness.

Make an Impact

At Sleep Number, we improve lives by personalizing sleep. Join a team driven by curiosity, collaboration, and a passion for helping others thrive-one restful night at a time.

Our Sales Representatives are high-impact roles that directly contribute to our purpose. This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential.

The Opportunity - What You'll Do

  • Discover each customer's sleep needs and match them with the right Sleep Number products.
  • Clearly explain product benefits and current promotions while delivering personalized customer experiences to drive satisfaction and exceed sales goals.
  • Proactively nurture prospective customers through outbound calls, with a strong focus on building relationships that generate repeat and new business.
  • Work together to maintain a polished showroom and deliver an exceptional store experience.
  • Take part in sales practice training and coaching to sharpen your skills.

What You Bring

  • Strong communication skills with the ability to adapt to diverse customer needs.
  • Goal-oriented and customer-focused attitude, with a drive to exceed individual and team sales goals.
  • Ability to work a flexible retail schedule, including evenings and weekends.
  • 1-2 years of retail, customer service, or other customer-facing experience.
  • High school diploma or equivalent.

Preferred:

  • Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
  • Comfortable using CRM systems, point-of-sale technology, and interactive sales tools (e.g., iPads, apps).
  • Ability to work independently with minimal supervision while collaborating effectively with a team.

What Sets You Up for Success

  • You're energetic, proactive, and thrive in a customer-focused environment.
  • You're a collaborative team player who welcomes feedback and coaching.
  • You're a tech-savvy early adopter.

What You'll Get

  • Most team members earn a salary of $61,000 - $70,000 annually; actual earnings vary and are not guaranteed.
  • Guaranteed base pay of $19.25/hour, along with uncapped commission and bonus potential.
  • Non-draw commission structure.
  • The benefit of working for an industry leading brand.
  • Health, dental, vision, and 401(k) benefits.
  • Flexible paid time off and volunteer opportunities.
  • Comprehensive training and career development programs.
  • A supportive, inclusive culture where your contributions are valued.
  • Access to Sleep Number's bed benefit to experience life-changing sleep.

#PIQ

Wellbeing

At Sleep Number, wellbeing isn't a program-it's part of who we are. We support team members and their families across emotional, financial, career, community, and physical health, all anchored in sleep.

Along with competitive pay, eligible team members receive robust benefits such as medical, pharmacy, dental, life and disability insurance, a 401(k), paid time off, and additional resources that promote lifelong wellbeing.

EEO Statement

Sleep Number is an equal opportunity employer. We cultivate a workplace culture where everyone is valued, respected, and treated fairly.

Want to help make dreams come true? Apply Today

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