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Sims Metal Management
Sims Metal Management

60 Sims Metal Management Customer Service Representative Jobs Hiring Near You

NLB Trucking LLC

OH

$27/hr

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of ...

Wieland

Customer Service Representative

Roseville, MI

$14.50 - $19.75/hr

To us, metal is more than material. Wieland's Cultural Values Wieland's culture is what makes for a ... Manage assigned customer accounts * Coordinate expediting, forecasting, and delivery commitments

Impressive Image Works

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Customer Service Representative CSR

Tyler, TX · On-site

$15 - $19/hr

... Customer Service Representative to help manage customer Screen Printing and Embroidery projects ... Enter and manage print orders accurately. Gather job details including artwork, quantities ...

Xcel Management Inc

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CSR - Customer Service Rep

Louisville, KY · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers ... Reporting directly to the Customer Service Manager and Team Lead, this position involves delivering ...

Community Veterinary Partners

CSR

Moline, IL · On-site

$14.50 - $19.75/hr

Proficiency with Cornerstone software and basic computer skills are essential for managing customer data and tracking service requests efficiently. Problem-solving abilities help the CSR to identify ...

Lamont & Scott Marketing Group

Customer Service Rep

Akron, OH · On-site

$15.25 - $20.75/hr

Assistant Management * Customer Service * Retail Sales Representative What we have for you: * Rapid growth and advancement * Guaranteed weekly base pay * Bonus opportunities * Sales and marketing ...

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CUSTOMER SERVICE REPRESENTATIVE

NLB Trucking LLC

OH

$27/hr

Full-time

Re-posted 12 days ago

Job description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.