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62 Shiseido Customer Service Representative Jobs Hiring Near You

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Shiseido Jobs Information

What is it like to work at Shiseido?

Shiseido is a company that values innovation, diversity, and collaboration, fostering a culture that encourages creativity and teamwork. The company has a global presence with a diverse range of roles, from research and development to marketing and sales, offering opportunities for employees to work in a dynamic and multicultural environment. Working at Shiseido may appeal to candidates who are passionate about the beauty and cosmetics industry, as the company offers a wide range of career paths and opportunities for professional growth and development.

What makes Shiseido an attractive place to work?

Shiseido is a well-established and respected multinational cosmetics company with a long history of innovation and commitment to quality. The company offers a dynamic and collaborative work environment that fosters creativity, teamwork, and professional growth, with opportunities to work on cutting-edge products and technologies. Joining Shiseido provides a chance to contribute to the company's mission of enhancing the beauty and well-being of people around the world, while also developing a rewarding and challenging career in a global industry leader.

Do workers at Shiseido get paid breaks?

Sometimes. Only some people get paid breaks.
63% of people say they don’t get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and May 2026.

Does Shiseido pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
64% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

At Shiseido, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Shiseido affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at Shiseido?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Shiseido worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and May 2025.

Do Shiseido workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and May 2025.

How easy is it to get time off at Shiseido?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.

Do Shiseido managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and May 2025.

Do jobs at Shiseido spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and May 2025.

How easy is it to take sick days at Shiseido?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Shiseido feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
40% of people say they’re not treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Shiseido get to take their breaks without interruption?

Only some people get breaks without interruption.
55% of people report that their breaks get interrupted.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

Is it stressful to work at Shiseido?

Most people feel stressed here.
91% of people say they often feel stressed at work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Shiseido enjoy their jobs?

Most people enjoy their job.
78% of people report they enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at Shiseido recommend working with their team?

Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at Shiseido?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at Shiseido?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people think Shiseido’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers feel well informed about how Shiseido is doing?

Only some people feel well informed about how the company is doing.
36% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Shiseido?

What are the most popular categories at Shiseido?

Infographic showing various Customer Service Representative job openings at Shiseido in the United States as of August 2026, with employment types broken down into 3% Internship, 88% Full Time, and 9% Nights. Highlights an 85% Physical, 9% Hybrid, and 6% Remote job distribution.

Customer Service Representative - CSR

Harbor Wholesale

Lacey, WA • On-site

$21 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Harbor Wholesale rating

8.6

Company rating: 8.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

3rd of 49 rated food wholesalers

Job description

Overview

CUSTOMER SERVICE REPRESENTATIVE - CSR

This onsite corporate position confers with customers via telephone or email in order to provide information about products and services, to take orders, cancel orders, or to obtain details of complaints.    Customer service experience required within a computerized environment/office/call center preferred or equivalent.

Schedules:  Monday - Friday 8:00AM - 4:30PM or 

Sundays 7:00AM - 3:00PM with Fri/Sat off.

Compensation: Full-time $21-23

Benefits Summary: Harbor offers a full line of benefits including medical, dental, vision, life and disability insurance; 401k retirement program with company match; vacation, sick time, personal day, and company holidays.

Responsibilities

Essential Job Functions and Responsibilities:

  • Exchange information with customers relating to orders, pricing and retail sales..
  • Resolve customer complaints/requests by performing activities such as order entry, providing product information and availability, retail margin changes and sales history reports.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints and comments as well as actions taken.
  • Customer contact follow up on issues/complaints.
  • Refer unresolved customer grievances to manager for further investigation.
  • Respond to sales representative's inquiries and/or requests for detailed account information.
  • Maintain specific designated route/customer base daily to ensure order accuracy including items, quantity, shipping information and ship date, effectively communicating with transportation team.
  • Work independently and cooperatively as a team member
Qualifications

Knowledge, Skills, and Abilities:

  • Interacting with Computers - Using computers and computer systems (including hardware and software) to enter data and process information accurately
  • Ability to multi task performing as CSR phone representative, handling medium to high levels of calls consistently while entering data.
  • Ability to provide positive interpersonal/communication telephone skills; active listening, oral comprehension, oral expression, problem sensitivity, critical thinking and social perceptiveness.
  • Customer and Personal Service - Knowledge of principles for providing excellent customer service and personal service including customer needs assessment and evaluation of customer satisfaction.
  • Selective Attention - The ability to concentrate on a task over a period of time without being distracted.

Education and Experience:

  • High school diploma or equivalent
  • Two years high volume consecutive customer service experience required within a computerized environment/office/call center preferred or equivalent.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Employment Type: OTHER

What Harbor Wholesale employees say

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