62 Shiseido Customer Service Representative Jobs Hiring Near You

Your Dreams, Our Future.

Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Cle de Peau Beaute, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences.

Headquartered in New York City with US offices and facilities located in New Jersey, Ohio, Texas and Florida, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. Shiseido Americas is a hub of talent and innovation. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world.

At Shiseido Americas, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life.

JOB SUMMARY

Responsibilities include assigning incoming orders and liaising with the warehouse and distribution center.  Accurate reporting and preparation of orders for customers is key, as is clear communication.

WHAT YOU WILL DO 

• You will be processing incoming orders and liaising with distribution leadership, transportation and customer services.

• You will coordinate the priority and pick level process of orders and maintain priority of emergency replenishment and orders.
• You will ensure communication between picker leadership and replenishment leadership for stock replenishment needs and troubleshoot, as need.

• You will accurately prepare and process orders for customers, both externally and internally.
• You will be assigned to monitor the work, including staging, wave times, and pick assignments for various teams.
• You will coordinate the process of batching all incoming orders together by service level and order type.
• You will manage all the shipments for processing.
• You possess a strong working knowledge of all department groups, including Warehousing, Distribution and Transportation.

WHO YOU ARE 

• You are someone with previous experience with Blue Yonder or other Warehouse Management Systems (WMS).
• You are someone with professional customer service skills with a confident approach.
• You are someone who can show professionalism.
• You are someone who has high level of organizational and time management skills.
• You are someone who can articulate both written and verbally.
• You are someone who has experience in a warehouse or inventory role.

If this sounds like you, we want you on our team.  Apply today and let's create something beautiful!

Your Dreams. Our Future.

#LI-Onsite

You may be asked to perform other duties needed to help drive to our vision, fulfill our mission and abide by our organization's values.

What We Can Offer You

At Shiseido Americas, our pride extends beyond our rich legacy to our passionate and talented team that brings it to life every day. We recognize that without our people, innovation would not be possible. That's why we go above and beyond with our comprehensive benefits program to recognize our employees. With an array of options designed to give our employees peace of mind, our perks & benefits program is more than just a perk - it's an investment in our people's futures. Whether you're looking for comprehensive health coverage, retirement savings, or paid time off, our benefits have you covered! Check out a list of our Benefits and Perks offerings:

Medical, Dental, & Vision Insurance

Life and Disability Insurance

Paid Time Off

Paid Volunteer Days

Paid Company Holidays

Paid Parental Leave

401K with 6% Company Match

Talent Development & Learning Programs

Internal & International Mobility

Product Discounts & Annual Gratis

Employee Led Affinity Groups

Tuition Reimbursement

Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law