ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12 ... In this role, you will own the roadmap for everything that makes a package "special"--from high ...
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24 Shipmonk Packaging Operator Jobs Hiring Near You
ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12 ... In this role, you will own the roadmap for everything that makes a package "special"--from high ...
Senior Product Manager - Fulfillment Value-Added Services (VAS)
Pittston, PA · On-site
$119K - $157K/yr
ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12 ... In this role, you will own the roadmap for everything that makes a package "special"-from high-tech ...
Senior Product Manager - Fulfillment Value-Added Services (VAS)
Pittston, PA · On-site
$119K - $157K/yr
ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12 ... In this role, you will own the roadmap for everything that makes a package "special"-from high-tech ...
Facilities Technician
Louisville, KY · On-site
ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12 ... Our 12+ owned and operated fulfillment centers span the US, Canada, the U.K., and Mainland Europe.
Facilities Technician
Louisville, KY · On-site
ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12 ... Our 12+ owned and operated fulfillment centers span the US, Canada, the U.K., and Mainland Europe.
ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12 ... Our 12+ owned and operated fulfillment centers span the US, Canada, the U.K., and Mainland Europe.
Quick apply
ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12 ... Our 12+ owned and operated fulfillment centers span the US, Canada, the U.K., and Mainland Europe.
ShipMonk Jobs Information
Do workers at ShipMonk get paid breaks?
Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.
71% of people say they get paid breaks.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.
Does ShipMonk pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
50% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and July 2026.
50% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and July 2026.
At ShipMonk, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and July 2026.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and July 2026.
Is the health insurance from ShipMonk affordable enough for their workers?
Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between March 2025 and July 2026.
75% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people get paid time off at ShipMonk?
Most people get paid time off work.
77% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and July 2026.
77% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and October 2025.
- 60% of people with changing schedules find out their shifts one week or less ahead of time.
- 40% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and October 2025.
Do workers at ShipMonk worry about hours?
Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and November 2025.
86% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and November 2025.
Do ShipMonk workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
60% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.
60% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.
How easy is it for ShipMonk workers to change shifts?
Most people find it hard to change shifts.
83% of people report that it’s hard to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and October 2025.
83% of people report that it’s hard to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and October 2025.
How easy is it to get time off at ShipMonk?
Some people find it hard to get time off.
46% of people report it’s hard to get time off.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and July 2026.
46% of people report it’s hard to get time off.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and July 2026.
Do ShipMonk managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and November 2025.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and November 2025.
Do jobs at ShipMonk spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.
How easy is it to take sick days at ShipMonk?
Some people find it hard to take sick days.
42% of people report that it’s hard to take time off if they are sick.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.
42% of people report that it’s hard to take time off if they are sick.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.
Is working at ShipMonk good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and June 2026.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and June 2026.
Do people at ShipMonk feel treated with respect by their managers?
Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and July 2026.
80% of people say they’re treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people at ShipMonk get to take their breaks without interruption?
Most people get breaks without interruption.
72% of people report that they get to take their breaks without interruption.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.
72% of people report that they get to take their breaks without interruption.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.
Is it stressful to work at ShipMonk?
Most people feel stressed out here.
80% of people say they often feel stressed out at work.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and June 2026.
80% of people say they often feel stressed out at work.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and June 2026.
Do people at ShipMonk enjoy their jobs?
Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and July 2026.
38% of people report they don’t enjoy their job.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people at ShipMonk recommend working with their team?
Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people get enough training when they start at ShipMonk?
Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.
53% of people report they didn’t get enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people get support to advance at ShipMonk?
Only some people are given support to advance their career here.
In the last year, 53% of people report not being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.
In the last year, 53% of people report not being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people think ShipMonk’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
59% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.
59% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.
Do workers feel well informed about how ShipMonk is doing?
Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and July 2026.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and July 2026.
What other companies are hiring for Packaging Operator jobs?
What are the most popular jobs at Shipmonk?
What are the most popular categories at Shipmonk?
$121K - $160K/yr
Full-time
Re-posted 12 days ago
ShipMonk rating
6.3
Based on 18 frontline employees who took The Breakroom Quiz
Job description
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.
Senior Product Manager
Location: East Coast US
ShipMonk is looking for a Senior Product Manager – Fulfillment Value-Added Services (VAS) to lead the charge in operational customization. While others just ship boxes, we craft experiences and enable global scale. In this role, you will own the roadmap for everything that makes a package "special"—from high-tech personalization like engraving and embroidery to high-stakes B2B requirements like UPC tagging and retail ticketing.
Your mission is to take a merchant's complex, multi-step project—whether it's a bespoke subscription box or a massive retail replenishment order—and translate it into seamless, system-driven transactions. You'll work at the intersection of e-commerce logic, retail compliance, and physical throughput, ensuring that custom becomes configurable and slow becomes scalable.
Desired Experience:- Education: Bachelor's degree or equivalent practical experience.
- PM Core: 5+ years of experience in product management, specifically within logistics, manufacturing, or e-commerce tech.
- Strong experience with creating process flow diagrams, swimlanes, or similar operational/logistics diagrams (e.g., Lucidchart, Miro, FigJam, Visio).
- Domain Expertise: 2+ years of experience with WMS (Warehouse Management Systems), kitting logic, or Bill of Materials (BOM) management.
- Customer Research: Conduct interviews and engage with ShipMonk clients to understand inventory challenges and opportunities.
- VAS Roadmap Ownership: Lead the product lifecycle for specialized fulfillment—turning "Special Projects" into standard, scalable offerings.
- Implementation & Adoption: Collaborate with Go-to-Market teams to drive product launch, adoption, and customer onboarding.
- Workflow Architecture: Design "Cart-to-Floor" flows that ensure a customer's request for a "blue ribbon, tagged, and engraved" item is instantly translated into a clear task for a warehouse associate.
- Complexity Breakdown: Take messy, complex kitting projects and deconstruct them into system-driven, step-by-step digital transactions to minimize human error and maximize speed.
- Personalization Tech Integration: Manage the software side of hardware—integrating engraving, embroidery, and custom labeling tech directly into our fulfillment stack.
- Operational Engineering: Partner with Warehouse Ops to optimize "Special Project" stations, ensuring the physical layout matches the digital workflow you've built.
- Scalability & Automation: Move the needle from manual, one-off projects to automated, repeatable processes that can scale across our entire global network.
- Merchant Enablement: Build intuitive interfaces that allow merchants to configure their own "Value-Added" rules without needing a support ticket.
- Data-Driven Decisions: Use operational KPIs to identify bottlenecks in the kitting process. If a specific "tagging" step is slowing us down, you're the one who finds out why and fixes it.
- Cross-functional Collaboration: Act as the glue between Sales (who sells the vision), Engineering (who builds the logic), and Operations (who does the work).
About ShipMonk
ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.
Why ShipMonk?
We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
- Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
Our Core Values
Our values are the heart of our culture. We're looking for individuals who embody these principles every day.
- Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business.
- People make ShipMonk: We believe in our team and invest in our people.
- Own it: We take ownership of our work, our mistakes, and our successes.
- Get sh*t done: We're a fast-paced, high-growth company that values action and results.
- Change the score: We challenge the status quo, constantly innovating and improving.
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About ShipMonk
Sourced by ZipRecruiter
Industry
Trucking
Company size
1,001 - 5,000 Employees
Headquarters location
Fort Lauderdale, FL, US
Year founded
2014