Digital Consultant (Bilingual French/English) Shift Digital is the leader in digital marketing ... Previous customer service experienceis preferred * Comfortable working with unfamiliar technology ...
14 Shift Digital Customer Service Representative Jobs Hiring Near You
Digital Consultant (Bilingual French/English) Shift Digital is the leader in digital marketing ... Previous customer service experienceis preferred * Comfortable working with unfamiliar technology ...
Previous customer service experience is preferred * Comfortable working with unfamiliar technology ... Ability to work well in a fast-paced environment Shift Digital participates in eVerify - EOE
Previous customer service experience is preferred * Comfortable working with unfamiliar technology ... Ability to work well in a fast-paced environment Shift Digital participates in eVerify - EOE
Shift Digital Business Consultants supporting the brand have a vital understanding of how dealerships operate and the digital tools they use to engage their customers. Expert proficiency with the ...
Shift Digital Business Consultants supporting the brand have a vital understanding of how dealerships operate and the digital tools they use to engage their customers. Expert proficiency with the ...
... for Shift Digital's Genesis account. This person will work to service the client in terms of ... Comfortable speaking with/in front of clients and Regional Reps * Detail oriented and self ...
... for Shift Digital's Genesis account. This person will work to service the client in terms of ... Comfortable speaking with/in front of clients and Regional Reps * Detail oriented and self ...
Shift Digital Business Consultants supporting the brand have a vital understanding of how dealerships operate and the digital tools they use to engage their customers. Expert proficiency with the ...
Shift Digital Business Consultants supporting the brand have a vital understanding of how dealerships operate and the digital tools they use to engage their customers. Expert proficiency with the ...
Digital Analyst II
Birmingham, MI · On-site
$93K - $111K/yr
Our team consists of subject matter experts across Digital Advertising, Customer Leads, Website Experience, Inventory, Sales, and Field Training. One of the unique advantages of joining Shift as a ...
Digital Analyst II
Birmingham, MI · On-site
$93K - $111K/yr
Our team consists of subject matter experts across Digital Advertising, Customer Leads, Website Experience, Inventory, Sales, and Field Training. One of the unique advantages of joining Shift as a ...
Shift Digital Business Consultants supporting the brand have a vital understanding of how dealerships operate and the digital tools they use to engage their customers. Expert proficiency with the ...
Shift Digital Business Consultants supporting the brand have a vital understanding of how dealerships operate and the digital tools they use to engage their customers. Expert proficiency with the ...
Digital Analyst II
Birmingham, MI · On-site
$93K - $111K/yr
Our team consists of subject matter experts across Digital Advertising, Customer Leads, Website Experience, Inventory, Sales, and Field Training. One of the unique advantages of joining Shift as a ...
Digital Analyst II
Birmingham, MI · On-site
$93K - $111K/yr
Our team consists of subject matter experts across Digital Advertising, Customer Leads, Website Experience, Inventory, Sales, and Field Training. One of the unique advantages of joining Shift as a ...
... for Shift Digital's Mazda US account. This person will work to service the client in terms of ... Comfortable speaking with/in front of Client and Regional Reps * Desire to own success of projects
... for Shift Digital's Mazda US account. This person will work to service the client in terms of ... Comfortable speaking with/in front of Client and Regional Reps * Desire to own success of projects
Shift Digital Business Consultants supporting the brand have a vital understanding of how dealerships operate and the digital tools they use to engage their customers. Expert proficiency with the ...
Shift Digital Business Consultants supporting the brand have a vital understanding of how dealerships operate and the digital tools they use to engage their customers. Expert proficiency with the ...
... for Shift Digital's Mazda US account. This person will work to service the client in terms of ... Comfortable speaking with/in front of Client and Regional Reps * Desire to own success of projects
... for Shift Digital's Mazda US account. This person will work to service the client in terms of ... Comfortable speaking with/in front of Client and Regional Reps * Desire to own success of projects
Shift Digital Business Consultants supporting the brand have a vital understanding of how dealerships operate and the digital tools they use to engage their customers. Expert proficiency with the ...
Shift Digital Business Consultants supporting the brand have a vital understanding of how dealerships operate and the digital tools they use to engage their customers. Expert proficiency with the ...
Shift Digital Business Consultants supporting the brand have a vital understanding of how dealerships operate and the digital tools they use to engage their customers. Expert proficiency with the ...
Shift Digital Business Consultants supporting the brand have a vital understanding of how dealerships operate and the digital tools they use to engage their customers. Expert proficiency with the ...
Shift Digital Business Consultants supporting the brand have a vital understanding of how dealerships operate and the digital tools they use to engage their customers. Expert proficiency with the ...
Shift Digital Business Consultants supporting the brand have a vital understanding of how dealerships operate and the digital tools they use to engage their customers. Expert proficiency with the ...
Shift Digital Jobs Information
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Re-posted 22 days ago
Job description
Digital Consultant (Bilingual French/English)
Shift Digital is the leader in digital marketing program optimization. Established in 2008 and headquartered in Birmingham, Michigan, our comprehensive solutions help national brands and their local retailers measure, manage, and improve the performance of their digital marketing and sales initiatives.
This position is an entry-level role within Shift Digital with many opportunities for advancement. In this role you will be exposed to client management and Shift Digital's proprietary technology solutions.
Shift Digital offers top-of-the-line medical, dental, and vision benefits including fertility benefits, best in class parental leave, awesome company events and a generous PTO policy plus personal wellness days, community days and more!
Roles &Responsibilities
- Provide support in French and English for dealerships enrolled in the Dealer Digital Program
- Build relationships withdealership clientsremotely via phoneandemail
- Communicate digital program expertiseto clients
- Work with certified vendors to process dealership requests such as enrollments, cancellations,or upgrades
- Draw key insights from analyticstomake product and service recommendations
- Troubleshoot technical challenges on behalf of clients
- Manage and maintain brand compliance standards
- Attend weekly account status meetings to provide updates from Dealer Support team
- Complete digital health assessmentsand program growth outreachesas needed
- Log client information in Salesforce CRM
- Communicatewith account team to troubleshoot issues, provide reporting, and update client records
- Brief field team members on client history on an as needed basis
- Meet tight deadlines
- Manage a multitude of tasks in a timely fashion
DesiredExperience& Qualifications
- Fluency in French Canadian dialect is a requirement
- Bachelor'sDegree required (Focus in Marketing, Business,orCommunicationsarepreferred)
- 1-3 years of relevant industry experience (Marketing, Communications,or Automotive)OR experience in an internship or on-campus organization
- Previous customer service experienceis preferred
- Comfortable working with unfamiliar technology related to the digital space (ieSalesforce, Lead Management Tools, Websites,etc)
- An ability to work independently but also be a team player
- Time management skillsand organization
- Strong verbal communication skills
- Ability to work well in a fast-paced environment
Shift Digital participates ineVerify - EOE
About Shift Digital
Sourced by ZipRecruiter
Industry
It services
Company size
201 - 500 Employees
Headquarters location
Birmingham, MI, US
Year founded
2008