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Shake Shack
Shake Shack

60 Shake Shack Area Director Jobs Hiring Near You

Shake Shack

Regional Director of Operations - Midwest

OH · On-site +1

$129K - $219K/yr

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Places and develops Area Directors to meet the growth and performance needs of the company and acts ...

Shake Shack

Operations Training Partner

$78K - $129K/yr

... Shack visits and provides feedback on training and operations system execution to Area Directors ... Shake Shack Meal Discounts * Exclusive corporate discounts for travel, electronics, wellness ...

Shake Shack

Operations Training Partner - NYC

$78K - $129K/yr

... Shack visits and provides feedback on training and operations system execution to Area Directors ... Shake Shack Meal Discounts * Exclusive corporate discounts for travel, electronics, wellness ...

Shake Shack

Restaurant Manager

Old Bridge, NJ

$44K - $54K/yr

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Manage the flow of service and direct the work of team members on a shift to ensure the highest ...

Shake Shack

Restaurant Manager

Old Bridge, NJ

$44K - $54K/yr

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Manage the flow of service and direct the work of team members on a shift to ensure the highest ...

Shake Shack

Restaurant Manager

Old Bridge, NJ · On-site

$44K - $54K/yr

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Manage the flow of service and direct the work of team members on a shift to ensure the highest ...

Shake Shack

Restaurant Shift Manager

Canoga Park, CA · On-site

$24 - $28/hr

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Manage the flow of service and direct the work of team members on a shift to ensure the highest ...

Shake Shack

Restaurant Shift Manager

Winter Park, FL

$14 - $17/hr

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Manage the flow of service and direct the work of team members on a shift to ensure the highest ...

Shake Shack

Restaurant Shift Manager

Houston, TX · On-site

$14.25 - $17.25/hr

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Manage the flow of service and direct the work of team members on a shift to ensure the highest ...

Shake Shack

Restaurant Shift Manager

Long Beach, CA

$24 - $28/hr

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Manage the flow of service and direct the work of team members on a shift to ensure the highest ...

Shake Shack

Restaurant Shift Manager

Virginia Beach, VA

$19 - $23/hr

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Manage the flow of service and direct the work of team members on a shift to ensure the highest ...

Shake Shack

Restaurant Shift Manager

Scottsdale, AZ · On-site

$15 - $18/hr

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Manage the flow of service and direct the work of team members on a shift to ensure the highest ...

Shake Shack

Restaurant Shift manager

Plano, TX

$14 - $16.75/hr

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Manage the flow of service and direct the work of team members on a shift to ensure the highest ...

Shake Shack

Restaurant Shift Manager

Dallas, TX

$14 - $16.75/hr

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Manage the flow of service and direct the work of team members on a shift to ensure the highest ...

Shake Shack

Restaurant Shift Manager

Charlotte, NC

$14.25 - $17.25/hr

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Manage the flow of service and direct the work of team members on a shift to ensure the highest ...

Shake Shack

Restaurant Shift Manager

Bridgewater, NJ · On-site

$20 - $24/hr

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Manage the flow of service and direct the work of team members on a shift to ensure the highest ...

Shake Shack

Restaurant Shift Manager

Virginia Beach, VA · On-site

$19 - $23/hr

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Manage the flow of service and direct the work of team members on a shift to ensure the highest ...

Shake Shack

Restaurant Shift Manager

AZ · On-site

$13 - $15.50/hr

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Manage the flow of service and direct the work of team members on a shift to ensure the highest ...

Shake Shack

Restaurant Shift Manager

Burbank, CA

$24 - $28/hr

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Manage the flow of service and direct the work of team members on a shift to ensure the highest ...

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Shake Shack Jobs Information

What is it like to work at Shake Shack?

Shake Shack operates with a culture that emphasizes customer satisfaction, quality, and community involvement, reflecting its mission to 'Stand for Something Good.' The company's team structure is often described as collaborative, with a flat organizational hierarchy that encourages open communication and employee empowerment. Working at Shake Shack may appeal to individuals who value fast-paced environments, opportunities for growth and development, and the chance to be part of a global brand that prioritizes social responsibility and sustainability.

What makes Shake Shack an attractive place to work?

Shake Shack is a well-established fast-casual restaurant chain known for its high-quality burgers and commitment to community involvement. The company prioritizes creating a dynamic work environment that fosters collaboration, innovation, and employee growth, with opportunities for professional development and advancement. By joining Shake Shack, individuals can contribute to the company's mission of serving high-quality food and making a positive impact on their communities, while also developing their skills and career prospects.

Do workers at Shake Shack get paid breaks?

No. Most people don’t get paid breaks.
69% of people say they don’t get paid breaks.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Shake Shack pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
81% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 59 people who took the Breakroom Quiz between September 2025 and August 2026.

At Shake Shack, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
63% of people say they have to use vacation days when they’re out sick.
Based on data from 59 people who took the Breakroom Quiz between June 2025 and June 2026.

Are part-time workers able to get health insurance from Shake Shack?

Only some people who work part-time can get health insurance.
40% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 10 people who took the Breakroom Quiz between November 2024 and February 2025.

Do part-time workers get paid time off at Shake Shack?

Most people who work part-time get paid time off.
72% of people who work part-time say they get paid time off
Based on data from 47 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Shake Shack affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 41 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Shake Shack?

Most people get paid time off work.
84% of people say they get paid time off.
Based on data from 92 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 24% of people with changing schedules find out their shifts one week or less ahead of time.
  • 44% of people with changing schedules find out their shifts two weeks ahead of time.
  • 11% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at Shake Shack worry about hours?

Some people worry about getting enough hours.
55% of people report they worry about getting enough hours.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Shake Shack workers get to choose the shifts they work?

Most people get to choose which shifts they work.
69% report that they have enough control over which shifts they work.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for Shake Shack workers to change shifts?

Some people find it hard to change shifts.
49% of people report that it’s hard to change shifts if they need to.
Based on data from 37 people who took the Breakroom Quiz between September 2025 and August 2026.

How easy is it to get time off at Shake Shack?

Most people find it easy to get time off.
69% of people report it’s easy to get time off.
Based on data from 81 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Shake Shack managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
74% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Shake Shack spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Shake Shack?

Some people find it hard to take sick days.
37% of people report that it’s hard to take time off if they are sick.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Shake Shack job good for students?

Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 74 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Shake Shack good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 18 people who took the Breakroom Quiz between October 2024 and May 2026.

Do people at Shake Shack feel treated with respect by their managers?

Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Shake Shack get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Shake Shack?

Some people feel stressed here.
65% of people say they often feel stressed at work.
Based on data from 63 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Shake Shack enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Shake Shack recommend working with their team?

Only some people recommend working with their team.
36% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Shake Shack?

Most people got enough training when they started.
79% of people report they got enough training when they started working here.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Shake Shack?

Most people are given support to advance their career here.
In the last year, 74% of people report being given support to advance their career here.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Shake Shack’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
65% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Shake Shack is doing?

Only some people feel well informed about how the company is doing.
36% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 90 people who took the Breakroom Quiz between June 2025 and June 2026.

What other companies are hiring for Area Director jobs?

What are the most popular jobs at Shake Shack?

What are the most popular categories at Shake Shack?

Infographic showing various Area Director job openings at Shake Shack in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 99% Physical, and 1% Remote job distribution.

Regional Director of Operations - Midwest

Shake Shack

OH • On-site, Remote

$129K - $219K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Shake Shack rating

7.3

Company rating: 7.3 out of 10

Based on 179 frontline employees who took The Breakroom Quiz

2nd of 107 rated fast food restaurants

Job description

Our secret to leading the way in hospitality? We put our people first!
At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.
Join us and Be a Part of Something Good.
Restaurant Regional Director of Operations
Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued success. We are seeking a positive and enthusiastic Regional Director of Operations who loves to serve!
Supporting the Midwest, reporting directly to the Regional Vice President, this position will be responsible for 3 - 6 markets. The Regional Director of Operations will be accountable for meeting profitability and operational performance goals while ensuring Standard Operating Procedures (SOPs) and system compliance in area Shacks. The Regional Director of Operations must be able to lead and develop people. You will work closely with marketing and recruiting to drive guest traffic and build internal talent pipelines to keep up with company growth. From working side-by-side with our leaders to managing audits, you will serve as a critical driver of all things operational!
Key Responsibilities
  • Develops strategic and operational plans for their market(s), sets the goals, leads the execution, measures the results, deploys the learnings, and identifies the operational opportunities of the Shacks, and leads the charge (with Home Office Support when needed) to discover solutions
  • Places and develops Area Directors to meet the growth and performance needs of the company and acts as a consultant to Area Directors and General Managers to analyze current business(es) and lays out plans for future improvement.
  • Maintains and strategizes management bench strength in preparation for successful growth and communicates and upholds expectations on deliverable information.
  • Leads the teams in ensuring compliance to safety, administrative, and legal procedures
  • Owns the operational Start-Up budget for new locations and manages the R&M budget by prioritizing resource needs.
  • Plans and coordinates roundtable discussions or conference calls within market(s) to ensure consistency in operational goals, messages, and regional initiatives. Ensures open communication and understanding between Home Office disciplines and operations.
  • Demonstrates intensity and conviction to address and find solutions for operational shortcomings.

Skills & Knowledge
  • Demonstrated developer of people
  • Proven business acumen
  • Excellent interpersonal communication and presentation skills
  • Self-motivated leader with the ability to solve complex problems
  • Strong planning and organizational skills
  • Ability to create and implement management development plans
  • Proven track record and success managing multiple locations

Experience
  • Minimum 6 years of multi-unit restaurant management experience, preferably supporting a global brand
  • Hands-on experience developing training programs and assessing skills
  • Bachelor's Degree (preferred)

Other Qualifications
  • Travel required

Benefits at Shake Shack:
A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:
  • Weekly Pay and Performance bonuses
  • Shake Shack Meal Discounts
  • Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
  • Medical, Dental, and Vision Insurance*
  • Employer Paid Life and Disability Insurance*
  • 401k Plan with Company Match*
  • Paid Time Off*
  • Paid Parental Leave*
  • Access to Employee Assistance Program on Day 1
  • Pre-Tax Commuter and Parking Benefits
  • Flexible Spending and Dependent Care Accounts*
  • Development and Growth Opportunities

*Eligibility criteria applies
Pay Range - $129,570.50 - $219,228.00 *The salary paid to a successful applicant will depend on the applicant's experience, qualifications, business needs and resources, and the candidate's location.
Click the "Apply" button above to apply for this opening.
About Us
Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built...and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."
Shake Shack is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.

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