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Shake Shack
Shake Shack

62 Shake Shack General Manager Jobs Hiring Near You

Shake Shack

Restaurant General Manager

Columbus, OH · On-site

$62K - $80K/yr

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced ...

Shake Shack

Assistant General Manager

Salem, NH · On-site

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced ...

Shake Shack

Assistant General Manager

Leander, TX · On-site

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced ...

Shake Shack

Restaurant General Manager

Woodbury, MN · On-site

$65K - $84K/yr

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced ...

Shake Shack

Assistant General Manager

San Marcos, TX · On-site

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced ...

Shake Shack

Assistant General Manager

Milwaukee, WI · On-site

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced ...

Shake Shack

Assistant General Manager

Westlake, OH · On-site

$54K - $69K/yr

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced ...

Shake Shack

Assistant General Manager

Brooklyn, NY

$67K - $87K/yr

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced ...

Shake Shack

Restaurant General Manager

Atlanta, GA · On-site

$53K - $73K/yr

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced ...

Shake Shack

Assistant General Manager

Manhattan, NY · On-site

$67K - $87K/yr

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced ...

Shake Shack

Assistant General Manager

Stamford, CT

$65K - $83K/yr

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced ...

Shake Shack

Restaurant General Manager

Santa Rosa, CA · On-site

$74K - $96K/yr

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced ...

Shake Shack

Assistant General Manager

Stamford, CT

$65K - $83K/yr

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced ...

Shake Shack

Restaurant General Manager

Hingham, MA · On-site

$71K - $92K/yr

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our ... Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced ...

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Shake Shack Jobs Information

What is it like to work at Shake Shack?

Shake Shack operates with a culture that emphasizes customer satisfaction, quality, and community involvement, reflecting its mission to 'Stand for Something Good.' The company's team structure is often described as collaborative, with a flat organizational hierarchy that encourages open communication and employee empowerment. Working at Shake Shack may appeal to individuals who value fast-paced environments, opportunities for growth and development, and the chance to be part of a global brand that prioritizes social responsibility and sustainability.

What makes Shake Shack an attractive place to work?

Shake Shack is a well-established fast-casual restaurant chain known for its high-quality burgers and commitment to community involvement. The company prioritizes creating a dynamic work environment that fosters collaboration, innovation, and employee growth, with opportunities for professional development and advancement. By joining Shake Shack, individuals can contribute to the company's mission of serving high-quality food and making a positive impact on their communities, while also developing their skills and career prospects.

Do workers at Shake Shack get paid breaks?

No. Most people don’t get paid breaks.
69% of people say they don’t get paid breaks.
Based on data from 52 people who took the Breakroom Quiz between September 2025 and August 2026.

Does Shake Shack pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
81% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 59 people who took the Breakroom Quiz between September 2025 and August 2026.

At Shake Shack, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
64% of people say they have to use vacation days when they’re out sick.
Based on data from 45 people who took the Breakroom Quiz between September 2025 and August 2026.

Are part-time workers able to get health insurance from Shake Shack?

Only some people who work part-time can get health insurance.
40% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 10 people who took the Breakroom Quiz between November 2024 and February 2025.

Do part-time workers get paid time off at Shake Shack?

Most people who work part-time get paid time off.
74% of people who work part-time say they get paid time off
Based on data from 34 people who took the Breakroom Quiz between September 2025 and August 2026.

Is the health insurance from Shake Shack affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 41 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Shake Shack?

Most people get paid time off work.
85% of people say they get paid time off.
Based on data from 66 people who took the Breakroom Quiz between September 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 24% of people with changing schedules find out their shifts one week or less ahead of time.
  • 44% of people with changing schedules find out their shifts two weeks ahead of time.
  • 11% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 54 people who took the Breakroom Quiz between September 2025 and August 2026.

Do workers at Shake Shack worry about hours?

Some people worry about getting enough hours.
53% of people report they worry about getting enough hours.
Based on data from 51 people who took the Breakroom Quiz between September 2025 and August 2026.

Do Shake Shack workers get to choose the shifts they work?

Most people get to choose which shifts they work.
69% report that they have enough control over which shifts they work.
Based on data from 52 people who took the Breakroom Quiz between September 2025 and August 2026.

How easy is it for Shake Shack workers to change shifts?

Some people find it hard to change shifts.
47% of people report that it’s hard to change shifts if they need to.
Based on data from 38 people who took the Breakroom Quiz between September 2025 and August 2026.

How easy is it to get time off at Shake Shack?

Some people find it hard to get time off.
36% of people report it’s hard to get time off.
Based on data from 47 people who took the Breakroom Quiz between September 2025 and August 2026.

Do Shake Shack managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
74% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 53 people who took the Breakroom Quiz between September 2025 and August 2026.

Do jobs at Shake Shack spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 50 people who took the Breakroom Quiz between September 2025 and August 2026.

How easy is it to take sick days at Shake Shack?

Some people find it hard to take sick days.
37% of people report that it’s hard to take time off if they are sick.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Shake Shack job good for students?

Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 75 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Shake Shack good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 18 people who took the Breakroom Quiz between October 2024 and May 2026.

Do people at Shake Shack feel treated with respect by their managers?

Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 67 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Shake Shack get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 54 people who took the Breakroom Quiz between September 2025 and August 2026.

Is it stressful to work at Shake Shack?

Some people feel stressed here.
63% of people say they often feel stressed at work.
Based on data from 63 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Shake Shack enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 53 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Shake Shack recommend working with their team?

Only some people recommend working with their team.
36% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 69 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get enough training when they start at Shake Shack?

Most people got enough training when they started.
79% of people report they got enough training when they started working here.
Based on data from 66 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get support to advance at Shake Shack?

Most people are given support to advance their career here.
In the last year, 74% of people report being given support to advance their career here.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Shake Shack’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
65% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 55 people who took the Breakroom Quiz between September 2025 and August 2026.

Do workers feel well informed about how Shake Shack is doing?

Most people feel well informed about how the company is doing.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 63 people who took the Breakroom Quiz between September 2025 and August 2026.

What other companies are hiring for General Manager jobs?

What are the most popular jobs at Shake Shack?

What are the most popular categories at Shake Shack?

Infographic showing various General Manager job openings at Shake Shack in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

General Manager (QSR) - Shake Shack

Applegreen Travel Plazas

Clifton Springs, NY • On-site

$60 - $80/hr

Other

Retirement, PTO

Posted 6 days ago

Key responsibilities

  • Manage the overall day-to-day operations and profitability of the QSR inside the travel plaza.

  • Lead and oversee the team to achieve sales, customer satisfaction, brand standards, and food safety standards.

  • Maintain operating budgets, control inventory, and ensure compliance with policies and regulations.

Job description

Career Opportunities with Applegreen USA Welcome Centers Central Services

A great place to work.

Current job opportunities are posted here as they become available.

General Manager - Shake Shack - $65k - $70k

What We Do

At Applegreen, we Refresh Travelers on their Journey …. ApplegreenUSA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.

Our Core Values

Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other.

  • Our customers and communities are at the heart of everything we do.
  • We value and develop our people.
  • We are driven by pace, passion and performance.
  • We seek opportunities and embrace change.
  • Flexible Schedules
  • Paid Time Off
  • 401 (k) with Company Match
  • Earned Wage Access – Pay on Demand
  • Education Assistance
  • Employee Referral Bonus
  • Meal Discount
  • Pet Insurance
What You’ll Do

As the General Manager of a quick service restaurant (QSR), you will be responsible for managing the overall day-to-day operations and profitability of a food and beverage concept located inside of a travel plaza on a major highway. This position is charged with operating an assigned quick service restaurant (QSR) and leading a dedicated team that achieves or exceeds the targeted financial and performance metrics.

  • Lead the day-to-day activities of associates and managers within the QSR to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards.
  • Maintain operating budgets, inventory controls, food and labor costs, gross profit, and reporting.
  • Ensure the QSR consistently meets or exceeds brand standards and food safety requirements.
  • Foster an engaging work culture of learning, development, and recognition .
  • Consistently recruit, develop, and retain a strong team to ensure appropriate staffing levels.
  • Responsible for the hiring, coaching, training, promotion, disciplinary action, termination, or transfer of the QSR team.
  • Monitor and enforce cash handling policies and procedures.
  • Ensure compliance with company policies & procedures along with local, state, & federal laws.
  • Address customer needs and resolve issues and complaints in a professional and timely manner, ensuring positive and long-term customer relationships.
  • Work collaboratively with a variety of support partners such as Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities & Maintenance.
  • Maintain seamless, cooperative relationships with business partners, vendors, and the communities.
Essential Experience & Skills
  • Ability to operate in and lead a team in a fast-paced environment.
  • Demonstrates team management, delegation and issue resolution skills and the ability to multi-task.
  • Uses judgment and discretion to resolve less routine questions and problems.
  • Proven ability to drive profitable growth while improving customer and associate satisfaction.
  • ServSafe Certification Preferred
Requirements
  • High school diploma or general education development (GED) equivalent
  • 2+ years of experience as a supervisor or unit-level manager in a quick service restaurant
  • Available to work a flexible on-site schedule approximately 50 hours per week including days, nights, weekends, and holidays.
  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
  • Able to stand and walk for an extended period of time; frequently bend, twist, lift and carry at least 20 pounds.
  • Occasionally attend meetings or travel to support other locations.

Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).

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