IT Service Manager
Olympia, WA · On-site
Job Title : IT Service Manager Duration : 8+ months Location : Role is onsite based out of Washington, DC. BCG FED is a US federally compliant environment at BCG. The BCG FED team supports several ...
60 Service Express It Service Manager Jobs Hiring Near You
IT Service Manager
Olympia, WA · On-site
Job Title : IT Service Manager Duration : 8+ months Location : Role is onsite based out of Washington, DC. BCG FED is a US federally compliant environment at BCG. The BCG FED team supports several ...
IT Service Manager
Vienna, VA · On-site
$120K - $140K/yr
Required Experience • BS in IT or related field (preferred) and a minimum of five years of IT service management or IT operations leadership experience. • Strong knowledge of ITIL-based service ...
IT Service Manager
Vienna, VA · On-site
$120K - $140K/yr
Required Experience • BS in IT or related field (preferred) and a minimum of five years of IT service management or IT operations leadership experience. • Strong knowledge of ITIL-based service ...
IT Service Mgr
Arlington, VA · On-site
... IT infrastructure program providing a common view for all enterprise-wide users. As the primary point of contact between the help desk and leadership, this manager will focus on customer service ...
IT Service Mgr
Arlington, VA · On-site
... IT infrastructure program providing a common view for all enterprise-wide users. As the primary point of contact between the help desk and leadership, this manager will focus on customer service ...
IT Service Delivery Manager
Beaumont, TX · On-site
Position Summary The IT Manager for Service Delivery is responsible for delivering a seamless, high-quality technology experience for all employees, including executive and VIP users. This role ...
IT Service Delivery Manager
Beaumont, TX · On-site
Position Summary The IT Manager for Service Delivery is responsible for delivering a seamless, high-quality technology experience for all employees, including executive and VIP users. This role ...
Job Posting Title IT Service Improvement Manager Salary Band Competitive Grade : MP1 About the Role We are looking for an experienced and forward-thinking IT Service Improvement Manager to lead the ...
Job Posting Title IT Service Improvement Manager Salary Band Competitive Grade : MP1 About the Role We are looking for an experienced and forward-thinking IT Service Improvement Manager to lead the ...
Job Title: Manager, IT Service Delivery Classification: Professional Division: Academic Affairs Department: Office of Information Technology Reports To: Chief Digital Innovation Officer (CDIO) FLSA ...
Job Title: Manager, IT Service Delivery Classification: Professional Division: Academic Affairs Department: Office of Information Technology Reports To: Chief Digital Innovation Officer (CDIO) FLSA ...
Company Description This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, Mobile development, Web development and Cloud computing . US IT Solutions work along with its ...
Company Description This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, Mobile development, Web development and Cloud computing . US IT Solutions work along with its ...
Skills: IT Service Management Consulting Role Overview * Install, configure, and maintain desktops, laptops, Cisco IP phones, and peripherals. * Deploy operating systems, software applications ...
Skills: IT Service Management Consulting Role Overview * Install, configure, and maintain desktops, laptops, Cisco IP phones, and peripherals. * Deploy operating systems, software applications ...
The IT Operations & Service Manager is responsible for the operational management of IT services across all DIANA locations, ensuring effective service delivery, supplier performance, operational ...
The IT Operations & Service Manager is responsible for the operational management of IT services across all DIANA locations, ensuring effective service delivery, supplier performance, operational ...
IT Service Delivery Manager Chicago, IL - hybrid WFH: 3 days onsite in the loop; 2 days work from home Summary The IT Service Delivery Manager reports directly to our Director of IT Operations, and ...
IT Service Delivery Manager Chicago, IL - hybrid WFH: 3 days onsite in the loop; 2 days work from home Summary The IT Service Delivery Manager reports directly to our Director of IT Operations, and ...
IT Service Desk Manager
Taneytown, MD · On-site
$100K - $150K/yr
IT Service Desk Manager Job Overview: The IT Service Desk Manager is a member of the Global Information Technology team responsible for leading day-to-day service desk operations and developing a ...
IT Service Desk Manager
Taneytown, MD · On-site
$100K - $150K/yr
IT Service Desk Manager Job Overview: The IT Service Desk Manager is a member of the Global Information Technology team responsible for leading day-to-day service desk operations and developing a ...
IT Service Management Administrator
Salt Lake City, UT · On-site
$83K - $138K/yr
Job Summary The IT Service Management Administrator drives the administration, governance ... Manager, or comparable enterprise ITSM platforms. Knowledge, Skills, and Abilities * Strong ...
IT Service Management Administrator
Salt Lake City, UT · On-site
$83K - $138K/yr
Job Summary The IT Service Management Administrator drives the administration, governance ... Manager, or comparable enterprise ITSM platforms. Knowledge, Skills, and Abilities * Strong ...
Summary Under general direction the Manager, Service Operations is responsible for effective service delivery and performance of Information Technology (IT) services across the Association, achieving ...
Quick apply
Summary Under general direction the Manager, Service Operations is responsible for effective service delivery and performance of Information Technology (IT) services across the Association, achieving ...
Ensure that pertinent information is documented in the log book daily. * Load and unload luggage ... Perform other duties as requested by management. Position Requirements * High School diploma ...
Ensure that pertinent information is documented in the log book daily. * Load and unload luggage ... Perform other duties as requested by management. Position Requirements * High School diploma ...
Service Express Attendant
Culver City, CA · On-site
Ensure that pertinent information is documented in the log book daily. * Load and unload luggage ... Perform other duties as requested by management. Position Requirements * High School diploma ...
Service Express Attendant
Culver City, CA · On-site
Ensure that pertinent information is documented in the log book daily. * Load and unload luggage ... Perform other duties as requested by management. Position Requirements * High School diploma ...
How you'll make an impact * Lead IT service delivery for assigned factory sites * Serve as the primary IT escalation point for the business * Ensure effective ticket management, triage, and ...
How you'll make an impact * Lead IT service delivery for assigned factory sites * Serve as the primary IT escalation point for the business * Ensure effective ticket management, triage, and ...
Reporting into the Manager of IT Service Delivery, you will work alongside them to implement a Configuration Management Database. What will you be doing? * Build and manage a Device42 CMDB with ...
Quick apply
Reporting into the Manager of IT Service Delivery, you will work alongside them to implement a Configuration Management Database. What will you be doing? * Build and manage a Device42 CMDB with ...
The Manager of the IT Service Management Office (SMO) and ServiceNow Platform is responsible for leading the organization's IT service management strategy, governance, and operations. This role ...
The Manager of the IT Service Management Office (SMO) and ServiceNow Platform is responsible for leading the organization's IT service management strategy, governance, and operations. This role ...
The Manager of the IT Service Management Office (SMO) and ServiceNow Platform is responsible for leading the organization's IT service management strategy, governance, and operations. This role ...
The Manager of the IT Service Management Office (SMO) and ServiceNow Platform is responsible for leading the organization's IT service management strategy, governance, and operations. This role ...
IT Service Desk Analyst
Manhattan, NY · On-site
IT Service Desk Analyst - Job Title: IT Service Desk Analyst Experience: 1-4 years Employment Type ... The role involves troubleshooting incidents, managing service requests, maintaining IT ...
IT Service Desk Analyst
Manhattan, NY · On-site
IT Service Desk Analyst - Job Title: IT Service Desk Analyst Experience: 1-4 years Employment Type ... The role involves troubleshooting incidents, managing service requests, maintaining IT ...
Service Express Jobs Information
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Job description
Job Title: IT Service Manager
Duration: 8+ months
Location: Role is onsite based out of Washington, DC.
BCG FED is a US federally compliant environment at BCG. The BCG FED team supports several products within Microsoft 365 GOV, including Office Pro Plus and Exchange Online. The BCG FED organization is seeking a knowledgeable and talented IT Manager that will be responsible for supporting and maintaining the BCG Federal IT environment.
• Manage the day-to-day operations of the IT Service team, including training, guidance, mentoring, and performance management
• Ensure that all IT requests are handled in a timely and professional manner, and that customer satisfaction is maximized
• Streamline and improve the IT team's processes to enhance efficiency and customer service.
• Track and analyze Key Performance Indicators (KPIs) using Zendesk reports to ensure that IT service goals are met and identify trends and areas for improvement.
• Contribute to the development of Knowledge Base articles that provide solutions to common IT issues, aiding in self-service for end-users and reducing support requests.
• Support asset management by generating and reviewing reports and perform asset cleanup activities to maintain a clean and organized directory
Must Haves:
• Strong project management and leadership skills
• Ability to work well independently as well as part of a virtual, geographically dispersed team
• Effective handling of challenging problems with poise, tact, and patience, while demonstrating a sense of urgency
• Minimum of 8 years of information technology experience with a strong background in IT infrastructure
• Minimum of 2 years in a people leadership role.
• Experience with ITIL and ITSM practices helpful
• Extensive technical knowledge and hands-on experience with Azure services and technologies.
Duration: 8+ months
Location: Role is onsite based out of Washington, DC.
BCG FED is a US federally compliant environment at BCG. The BCG FED team supports several products within Microsoft 365 GOV, including Office Pro Plus and Exchange Online. The BCG FED organization is seeking a knowledgeable and talented IT Manager that will be responsible for supporting and maintaining the BCG Federal IT environment.
• Manage the day-to-day operations of the IT Service team, including training, guidance, mentoring, and performance management
• Ensure that all IT requests are handled in a timely and professional manner, and that customer satisfaction is maximized
• Streamline and improve the IT team's processes to enhance efficiency and customer service.
• Track and analyze Key Performance Indicators (KPIs) using Zendesk reports to ensure that IT service goals are met and identify trends and areas for improvement.
• Contribute to the development of Knowledge Base articles that provide solutions to common IT issues, aiding in self-service for end-users and reducing support requests.
• Support asset management by generating and reviewing reports and perform asset cleanup activities to maintain a clean and organized directory
Must Haves:
• Strong project management and leadership skills
• Ability to work well independently as well as part of a virtual, geographically dispersed team
• Effective handling of challenging problems with poise, tact, and patience, while demonstrating a sense of urgency
• Minimum of 8 years of information technology experience with a strong background in IT infrastructure
• Minimum of 2 years in a people leadership role.
• Experience with ITIL and ITSM practices helpful
• Extensive technical knowledge and hands-on experience with Azure services and technologies.
About Ruri Software Technologies
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
Tampa, FL, US